Tree World

I purchased 2 gem packages and didnt recieve either on the 8th august contacted support via app with screenshots of receipts still have no response not happy I would like my money refunded.

Can't create a password or connect with Facebook. A lot of my critters show up as clocks and don't give tree food. Message keeps popping up saying to check my date and time, every few seconds, even though its all correct. Overall super annoying, I used to love this game back when it was only available on IPhone.

Its such a cute game but it freezes and crashes pretty much all the time. I'm on an Android and 9/10 times I try and load it, the game crashes. While I'm playing as well, it will freeze if I try and move an animal to the den or if I try and retrieve one from the den... Can you try and fix this in your next update please?

I have this game on two devices and the first one was fine until I summoned a shark and every time I went on the game it froze. On the second device on each side of the screen are black boxes, so the tree is squeezed in the middle of the screen. Also when a notification comes up it won't let me press the tick button. Other than that it's a good game. I hope you will be able to fix it, thank you! Also it has stopped letting me evict things. :)

This game is so buggy. When I put a new animal on a branch, other animals change to be that one as well. Every time I go to play it, all my treefood is gone which means I can't get any more branches because I can't collect enough. Half of the features just say "coming soon". This app really needs an update...

I am crash mad because I keep getting the same animal

Love the game but my critters keep going missing when I put them in my den and 'find missing critters' doesn't work and critters are jumping of their branches and onto other ones

My game reset so many time I give you a horrible rating

Since the new update, the game won't load on my phone. Great. :(

Tree world for me keeps on cutting off, but anything but that!it was an amazing game

I used to play this game every day on my Ipad but now that i have a samsung galaxy s3 it is misproportioned the screen is like a phone one on my tablet and i cant press yes or no on the popup things. I cant put critters in my den and cant buy critters or anything to do with yes or no. It doesnt work on my phone either it just crashes every 2 seconds

I love this game I used to play it about 4 years ago, downloaded it on my phone and it keeps crashing or freezing during the "adventures" and won't let me add a 20th animal to my tree because the adventures freeze. So I'm stuck with 19 animals on my tree with four bare branches because it keeps crashing. Please fix it, I could spend hours playing this game!

I like the game but every time I make a purchase it crashed the game, takes my money and doesn't give me my gems. It happened twice now and I feel ripped off. I would like a refund for my stolen money, or returns the 500 gems I payed for.

Cuz it's so addictive! This is the best virtual pet game ever, there are hundreds of pets. Get this game now. (drink and good advised to be right next to you, you'll get so addicted you won't wanna stop playing!) :) :)

Was a great game to pass time until i changed phones. Set up a password and put it straight into my new phone and its saying my password is wrong! Edit now unable to set up a username or password at all!

I downloaded this and it's glitches alot. It won't let me do anything and it made my other games suck. DON'T BUY THIS CRAP THEIR SELLING

It wont let me play... it says I need to check my times correctly or saving would disable! I tried fixing it many times! I can't make an account OR load it up anymore! Please fix this I love tree world...

I bought the $3.45 worth of vita gems and still haven't gotten them but I have been charged. Please either give me my 100 vita gems or my money back. I wanted to buy the unicorn from the spin thing

Its a very fun game, my only issue with it is how often it crashes. It stopped responding after I purchased 15,000 tree food and I didnt get any despite my money being gone. This has also caused the loss of rare critters, but I dont care as much about that.

Great game but as of this morning I cant play. Game has been crashing using the den and then today just stopped working altogether. Please fix.

Im still a starter so i just finished the tutorial... what do u do? I cant press anything on the menu and the critter the fairy summoned just keeps wandering around. All i can do is collect tree food. I cant make a home or anything. What do u do?!

Great game but I have this problem that when I try to take my bat and possum out from the den, my phone freezes and crashes can you help? BTW I'm on an android device maybe that can help you figure out something ( but I don't know) and I can't add my friends/cousins/neighbors...can you help? It would be much apriceiated...thanks! ((´д｀))

I was just playing the tutorial the bit: where u trade ur critter for pappys bunny pig when it glitched and says, you traded ur TURTLE not the froggy for the bunny pig. Then when that was all over.... my turtle and froggy was still here. But it glitches and a froggy was in the middle of my screen. Why?

Was really enjoying it and still try and play it for as far as I can go.. but everything I'm evicting creatures from my den, it'll successfully get rid of two or so and then the game crashes. When I then go back in.. those two creatures are back in my den. This has been happening for over two weeks now, prior to this.. all functionality was fine!!

I can't download my old profile from iPad to android won't work. On android most of the time I go into the app it's says unfortunately tree world isn't responding. Why does this game always have so many issues? It used to not give me purchased gems on my iPad??? But I generally like the game.

I love the game however it lags a lot and critters in the store are not visible. Its not the phone as its 2 days new and my Internet is working well on every other application.please make it run smoothly so I can progress in the game.

I bought a Pouch of Vita Gems and a Handful of Vita Gems on the 9th and 10th of may and still haven't received them. So could you please give me my gems or my money back.

It's a really fun and addictive game but its not smooth. At all. Its very laggy and sometimes kicks you off of the game because of it. Another problem I found was when evicting critters from the den it would kick me out and when I got back in the critters i evicted would be back.

Last time I played this game was years ago, when I had an apple phone. It was laggy then and still is. Please prevent it from crashing often and freezing. Otherwise, good game.

I bought 100 gems and while it was purchasing, the game crashed (Like always) And they weren't given to me with my money gone. Give them back ASAP

My daughter asked me to get this for my phone so she can play it. Half the store is just clocks and when she tries to check for lost critters just gets an error message. Now the sensors in the game arent working right. You have to touch an inch lower than what you want. Its only happening in this game. All the other apps are working fine. Please make a little girl happy and fix this.

I downloaded the game again after just over 2 years of having it on my old iPhone. Amazingly you guys still had my username and password. So I log in trying to get my old data but it hasn't loaded and isn't even trying to load my tree. I don't know what's going on.

I buy a creature with gems, and then the game crashes, it takes my gems but doesn't give me the creature.. so basically I'm paying gems for the game to crash. Please fix this problem

I first downloaded this game on my ipod and it was great and it is good on my phone too but there are so many glitches, lags and crashes. Luckily the biggest part of the lag stopped when the critters downloaded but it is still there. With the glitches, many things just won't show up such as the exit button when I go on something. The button will still work but you can't see it. The crashes are almost constant. Perhaps less than every 5 minutes it will crash. I hope this is helpful to improve the game.

Was a great game to pass time until i changed phones. Set up a password and put it straight into my new phone and its saying my password is wrong!

The game itself has a good concept and is really cute. But the amount the game crashes is insane and then you have to do literally everything you just did all over again and half of the time it crashes again before you're even finished doing that! You can't even move more than one critter into your den or evict one and it crashes! Very frustrating makes me want to delete the app

Doesn't even load on my device, just cuts out on Behaviour screen. The reply you gave is fair enough but I can't even get the game to load up at all, I do not have a save game. I haven't managed to play the game once.

Used to have this on my s2 and decided to re download it after 3 years! It doesn't even load up on my phone and I have an S6 on lollipop... it just gets the the main screen and nothing happens it's very buggy. And no, no FAQ help will fix this issue it's a matter of updating the game to comply with newer software as it can't keep up with it. My partner has an m8 that's not so updated and it works fine so I guess I'll just watch him play it whilst I'm sat here looking for something else to play!

So I payed for gems and never got them. I really like this game but between it constantly force closing and not receiving the gems I payed for, I'm honestly getting tired of it. I have emailed and received nothing back! An update is needed. Continuously crashes now! All I have to do is scroll my tree and surprise, surprise! It crashes! Would give lower stars if possible. Will update my post if answered and/or fixed!

Purchased 200 gems for $7.22 they took my money and it crashed after i purchased them and its been 2 weeks still have not recieved them and still havent had a reply from them yet contacted them on fb on twitter an through the game itself and no one gets back to me. Its not fair. Its a great game but im still waiting for my 2 packs of gems. Or even a reply to any of my msgs.