Army of Heroes

Spent money. Worked for less than two weeks. Contacted support and sent them my logs and they never got back to me. Definitely want a refund. Edit: Don't comment on this acting like you're fixing it. I emailed you months ago and you never replied after I sent in the logs, nor did you fix the issue. Commenting here creates the illusion of a level of customer service you simply do not have.

Everything else cool and fun. But when I try to send an error report it takes me out of game and back to my phone home screen. Attacked a carrier twice and at 20 seconds left I got an error message and the carrier was back at 100%. I'm pissed, now I won't get any deserved resources and I'm out of in game gold

I love this game! But, I'm level 19. When I go to the map to fight an opponent they are all much higher levels like 24 and higher and I don't stand a chance of winning. When I click the "find another opponent" option their level increases much higher instead of lower. This makes it very difficult to play this game.

Worst game ever, most disgusting thing is there server issue and user hated developer and customer support. Thier updates seems a downgrade. I think elementary school kid is it's developer. Please don't download and waste any money, it's totally sterile environment. Believe me u will frustrate by their false hope.

Fub game until you encounter people using game hacks have sent complaints into the developer no response if you're looking for a fun game to play by yourself it's good. But once you get into group Wars you encounter groups using hacks that make it impossible to do damage to their carrier. Don't bother sending in reports publisher is unresponsive.

Game crashes often. If it crashes during a battle, or right at the end of a battle that you're winning/would have won/did win; you will have to wait a half hour for your hero's and squads to regenerate. You won't get credit for it or rewarded for it. All you get is punished for it. Tried to contact them about this before was told they were experiencing a high rate of trouble requests, next message was "we haven't heard from you about this so we're considering the problem closed." Screw this game!!!!!!!!!!!!

Please refer that problem. Kindly inform you sir/madam, that when I start the game it s okay. But reach the 17 percent game has been struck. Please fix this problem as fast as you can. My mobile is samsung galaxy grand duos GT-19082.

Please could you check and change for us, I am living in Cambodia, I am a Cambodia people why your game mentioned us to Vietnam regional? Please do check and change! We don't like it if so, I was very disappointed with your develop... And one more thing I hope you will put our flag to your game, anyway thank before hand.

after 1month of game play I'm very unhappy with game control,that's why I reduce star..I need full army controls... and tell me one thing how a player on level 19 fight against level 40??? how??? and according to game rule I have no choice for fight others... I have no idea about your game strategy... I never seen this before... .but end of all till I like lovely game graphics and new concept of game

google. Planme are breaching the playstore terms and conditions please take action. Still no sign of support fixing the carrier glitch - after 8 months of promises for a game update. The developer is not supporting this game anymore and support queries are unanswered.

Game doesn't load after 17percent. It takes ages to load and within game to view enemy, start war everything takes huge time to load. Team should really work on it to fasten the process. It makes any person to delete the game rather than waiting for it to load. If I ve to delete and reinstall every time what is the purpose of installing it. Can't this issue be resolved by your end to reduce the loading time.

In the middle of a war and players can't attack the other sides carrier. Error msg 10004. You lose all yr troops and 1 of yr attacks. It doesn't register yr attack. Please fix ASAP. Regards British team.

1. Currently I am at level 22 and all the opponents on my map are 29 and above. Can't defeat a single enemy with current army. 2. Same with mines and oil rigs. What's the point of having something if you can't reach. 3. why on earth the ship event is for more than 24 hours ? 4. Can't get any mercenary info unless they are unlocked. 5. It's another free game but need to pay to really enjoy it.

Loosing troops when disconnected. Some times doesn't respond though having internet. This is irritating n wasting time to recruit army again. Otherwise Could have given 5 *s This is a good game with poooor quality of code

Dear sir/madam,         This is deepak from india, i like very much to play this game in my android, bur i could not understand your explanation. I do not know where my army heros gone?  I lost my heros. I never get back them to my list. Kindly i request you please add indian language of "TAMIL(தமிழ்)" in our game. Lot of tamilan like to play this game when after you add our language. And also give easy know troops like 'CLASH OF CLANS'  game. It is user friendly game. But our game is very difficult to unde

Pretty cool game, but the opponent - matching system is way out of whack. All the enemies on my mape are at least 3 levels above me, and all the rss bases are 10 or more above me. Impossible to advance like that. This is starting to smell like a pay-to-play game like Mobile Strike or GoW. Too bad, cuz I like it otherwise.

Best strategy game. Resource updates are pretty fast than COC. Army is self arranged and prepare in a moment. Actual fight conditions with amazing weapons like snipers and rifelman. Lots of rewards daily and that all are totally free...... This all made me love this game. Thanks Army of Heroes team for giving us such a great game.

Has been an enjoyable game from a small group. In 2017 the Alliance Wars feature had been riddled with game breaking Errors that they have not been able to fix yet. Errors like... you can't kill your opponent so you can not win. If they fix it... 4 stars. If... and I'll delete this.

This is so stupid game. Enemy player is so high lvl, my lvl is 15 & I need to fight with lvl 34 player , is this some kind of jock. If u change it then also more powerfull enemy showed up then b4. Stupid bloody developer. Make game match correct & justify. Don't make the game too hard that which make us angry & results will be stop playing & uninstalled the game. And also reduce the time of the option to change unmatched player to 5hrs or less not 3 days. Every enemy is so powerful that they force u indirectly to spend real money. They copy it from boom beach but BB has it's own style & this game hv nothing but pain in ass.

The game was amazing once upon a time ... now its way to glitchy and the surport team is beyond a joke all they say is send logs and even if you do they dont get back to you just a bunch of money grabbers !!! Sort it out iv lost alot of alliance members due to your stupid glitches! Im not spending any money until its sorted out! ... Are give you 5 stars when the carrier glitch is sorted out .

The game doesn't load and it says error... when load again. The game hangs... i like this game please fix those problems... ive even load my prepaid just to buy discounted in.app purchases. Hoping for improvement. Thanks.

Can u tell me that if the game is not load in starting what I can do I have reinstalll the game but nothing happened my mobile is samsung galaxy grand

Every time I get on it, I get an error and it restarts the app every time. And no one is in global chat, hard to add ppl to your alliance. Can't figure out how to get the computer chips..

Game is really addictive, but from last few days it is not loading. It hang on its home screen. I uninstalled it & re-installed it twice, but same problem presists.

Too many glitches, zero (and I mean nonexistent) customer support. Everyone in my alliance is leaving for Narcos War. And when you have real gamers spending real money and they give it up, it has got to be horrible. So much potential. Shame.

Initially the game offered good & frequent play. Very engaging. At level 14 there's been none of the same and it literally feels as if I'm being compelled to quit by the lack of any viable play. Perhaps a manifestation of the same old ploy to get players to throw money at the game...? Ethical....?

I asked for an airstrip I got an aircraft carrier. This CO. Actually reads apparently and makes the necessary changes that the players/users want to see happen. Awesome Game, would like to see it toned down a Lil...lol I'm at lvl 37 and feel stuck.. When you select "Search again" don't give me another my level or higher plz... Cmon need a Lil help here Devs. Don't Forget to Get Narcos in the play store to. From The Hit TV Show. Its just like this game.

I've played this game a long wile now and theres no help or settings to report problems, no dev support at all. Wont load half the bases you try scout and forces you to exit game. Over a year in and must uninstall . What a waist. Devs should be ashamed.

Back in couple months I have enjoyed, but now the are many error code and glitches which ruin the game. For example, you cannot destroy the enemy carrier (all the mercs on carrier respawn), you can use same merc over and over, Some mercs have hidden skill, which is not on his skill descrption. You will end up using only handful mercs out of 50 mercs cards. Rest mercs are useless, and Most time Russian clan abuse all the glitches. The worst thing is Plamee do not fix the issue. No more Russian company game.

this game is maded only to pick up money from us... at least u shd try to make this game more LOGICAL.. when u attack , when u defend or when u pick up war enemies, NO LOGIC !!!... noone care for this game to be fair... at least equal enemies... VERY POOR

Plamee is busy with Narcos cartel wars that they don't have time to update Army of Heroes. This is a direct message from the support team. Both games are good but more players play army of heroes instead and someone from plamee needs to come off narcos and fix the biggest bug in aoh(Carrier hq health glitch bug). Like i said in my email theres an easy fix to this problem that i'm sure one of your developers can easily do. Only allow mecenarys onto the carrier with carrier skills ONLY. It's so simple. please update this game plamee.

Hi the game is good and addictive. But am not rating 5 star now..there is some bug which cause some error during attack of opponent and all ur troops and merc are gone...u need to spend coins to reinforce and wait the merc to revive. Another issue is that we cannot watch or trace our own attack..this to be added which will help players to improve strategies

Sorry this game can be fun. But there alot bugs in the game where people can cheat. Bye mix heroes that bug the program. I can not say how much this ruins the game for other that don't cheat. So untell they fix this it not worth playing

Now all of a sudden everything is to hard. Players are lvl 16 and have way better bases then a lvl 25. Game has no balance to it at all! I'm a level 20 and level 35+ bases are all over the map.

I keep on accessing my acct but it stuck in loading ... There's an error ....I already re install the app but it stuck again please fix this as soon as possible... I love the game very much... Pls fix fix fix

There is a known glitch in alliance wars, and developers are completely ignoring it. No point in playing if you cant actually play. Save your time, and definitely save your money.

04-09-2017 Sad to say but great game but no customer service lost my account an tried contacting them but never got any help, I even contacted google an they could not even reach them. They stole my money an my account. Don't put money in to this game it's a scam

Very poor performance in my Samsung on 5 pro mobile. When I started game that loading stop by 18, 67 percentage. Otherwise started game so not attack personal members otherwise fight not start and hang the game. After restart our team was dead.

The reason I gave this game such a low rating is because almost every time I play the game crashes with error codes (10002, 10003 and 10004). Then I have to restart. Plus, it doesn't automatically log in to Google Play and it takes forever to load. I think the DEVs need to work on this.

Game is plagued with cheaters. Poor coding and no updates in many months. Staff will not respond to emails. All this company cares about is making a game and getting in game cash without any support whatsoever. Edit: you reply to ask me to email you the issues I have. I've done this many times with no response! Edit: So you're a year behind on emails?