LINE: Disney Tsum Tsum for Android
This latest update will not open on my phone and will cause me to have to start from the beginning. I'm currently on a level in the 50s and I will loose all of my hearts. I also dont like the fact that when a person gets a new phone or tablet they have to start from the beginning. It would be great if the game could recognize my login ID on any phone or tablet I have and continue from where i keft off. One of my favorite pastimes and I haven't been able to play for days!!!!
Used to really love this game. But recently it seems to be more difficult to get the new tsums? I spent money and have bought close to 20 premium boxes this weekend. Out of these boxes, I only managed to get 1 new villian tsum. This is ridiculous!
I really do love this game, but the repetitive Tsum Tsums are getting extremely irritating!!!! Since at least the Finding Dory event I havent gotten any of the new advertised Tsum Tsum at all. couldnt tell you how many premium boxes ive bought. i even bought in multiples of 2 or 3, during "lucky time!" or not and still nothing! its honestly ridiculous! please make some changes like at lease every 3rd box is a new tsum tsum character or something
Last time i managed to get new tsum during lucky time but now i couldn't! 30000 coins per premium box and you keep on giving me the same tsum tsum. No point you create lucky time for us. Waste my time playing to earn coins but what i get is the same tsum. Annoying!!!
Since the latest update, like a lot of other people, it just will not load the game and tells me that the network is "unstable". There is nothing wrong with the network, its as though the newest update has a bug that just wont allow the game to open. And its really annoying. Please get this sorted out.
Stupid game. Always need to update but getting worse. 'unable retrieve game data' and force to return to main page! Lucky time always not lucky, cant even get 1 limited time tsum tsum in a month!
This would get 5 stars but I can't get it to load at all anymore. It gets past the intro and goes to a black screen then exits the game. Will re-review if this is fixed.
It's really fun but I have to take 5 mins to open this game. Because every time I try to open this game it would show a black screen. And I just have to keep opening it until I get to play the game. If you could fix this I would give it a 5 star!
I loved this game and recently got a different phone (Galaxy Note 4) and it won't finish the installation process once it's downloaded and installed from the playstore. I'm very disappointed. It was my favorite game.
On Samsung Note 5 it seems that often I will get a freeze black screen after the video. The game is fun by the freeze screen is annoying and need to Keep reopen app and try until it loads up successfully. And extend to in-game blackout and flicking black render the game useless unless reopening. And the cycle repeats...
Hey is it me or the game just isnt loading anymore? I really enjoyed the game but apparently it keeps getting hanged at retrieving user data. I have already reinstalled it but its having the same issue. Hope they rectify this issue soon. Cos i m missing out on the lucky time....
Just won some money, some how! Someone took It! Had earned a big amount of money also. They took 15,000 play money from me. I was trying to save for the big red box. Went back to get the red box. The play money was gone!!! I just won 2,000 play money it didn't go to me some how it went some where else!! Could y'all check into that. Please. Thank u.
This game is very addictive and I love it. The only issue I have is when you first open the app it does the initial video but then the screen goes black. I close it and reopen it and it happens over and over. :/ if the app developers could fix this the game would be great!!
Really love playing this game. But.... hate the fact that I have to pay 30,000 coins to get a premium box. And I'd rather choose the tsum I want to get rather than having a random one come in and upgrading my existing tsums. Would gladly give 5 stars if these are solved
Always got problem login to play. Today worst totally can't login, keeping on telling me network unstable regardless WiFi is connected or using data to play. Please kindly assist. Thank you.
It was a good and addictive game to play. But why did I restart the level ? I lost all the tsumtsum that I have got and their level and skills. Even I lost my 3 event pins tht I fought very hard ! Gimme back my tsumtsum and pins !
It is a great game but impossible to collect all tsums unless you pay. Earning coins is hard and tsums are too expensive. I may uninstall it soon since you can't play it offline as well.
AGAIN.. forcing a major update should not warrant a 6 - 7 secs of loading each time a game ends... Seriously a once addictive-for-hours game now makes me wanna shut the app after 2 or 3 rounds...
Was a good game until I changed my phone to XA1 Ultra where the game keep failing when loading the first screen. It turned black after the first animations, any way we can get this fix? Oct 2nd update, massive login Outage, no response and fix yet, no words from Game Support?
Hey team, you guys really need to set up a proper channel instead of copy paste generic replies by moderators everytime a game issue is reported. Don't ride on the popularity of the franchise and get complacent. 'Patch notes' are not even up to par/existent. If there are nerfs, be transparent as developers instead of waiting for players to discover it themselves; and fix the bloody random crash issues. It's disruptive and dishonest. I've had friends lose their game data consecutively after pouring countless hours into this app. They've given up reporting because all they're met with are generic, unhelpful replies. Take a page from other developers and step up, seriously. It's disgraceful when players have to do their own patch notes for you.
Great game but like what the other players had mentioned, the game will be stuck at intro and then giving us a black screen. Had to force close the game. It happen numerous times. I did an uninstall and reinstall. It work for a short period and then it was back to the black screen again. Another noteworthy thing to mention is that the drop rate for the LT almost seem impossible. I had opened 30 over premium boxes and still no villain Cruella. It's tiring to say the least to save up the coins.
I've been playing for years & I had so many characters, but this morning it all changed. It started from the beginning, wipped everything i worked hard for. I'm so pissed!!! You App SUCKS!!! I'M NOT PLAYING THIS GAME AGAIN & I'M SPREADING THE WORD!!
Can't log in, keep saying there's something wrong with my connection but there isn't! Alot of people have been facing this problem. Please help to fix the App.
I used to be an avid player but stopped. Tried to get back in but it wouldn't even load; kept crashing. Very disappointing.....
Omg... I can't describe how extremely fun this game is to me, and how incredibly addicting it is. I love Disney and this just adds in more of why I love it. Thank you for making this all the characters look amazing, and its so enjoyable other than receiving the same character at least 4 times but its ok still great.
Need to fix - after the whole introductory in the beginning plays , then my screen is just blacked out and I gotta restart my phone. During the introductory- if I tap my screen to by pass it - my phone freezes.. FIX FIX FIX .. Mahalo.
Love the game .. but i keep getting error messages which cause me to lose hearts and coins.. also starts freezing which makes me lose my combos while im trying to complete a challenge.. pls fix
I upgraded my phone and lost all my datd from this (Tsum Tsum). Why do you have us login; if the game data is nit saved? I lost all my Tsum Tsums, coins and progress. Please fix this issue. Thank you.
Get your s**t together LINE. You never respond thoroughly to customer complaints and now you broke the game with the recent update! Why didn't you guys do a check for usability before sending out the update? Fix it!
Obsessed. It actually got me collecting real mini plush tsum now. Lol. Got my husband and kids playing too.
Not to mention adorable. All things can be unlocked with patience, and things you could pay for aren't one time bonuses, but characters with certain skills.
Why it can't login? Alert saying that I have connection problem, but my network just fine. So bad :( I love this game so much.. Please fix it..
Gameplay is nice and addicting but there are too many tsums with addition every now and then. There is no way to maximize a skill and level of a tsum with this kind of probability
I don't like that when you try to buy a new premium box tsum tsum with earned coins or tickets it gives you a power up instead of a new tsum tsum. I should be given the option as to whether I want to power up or buy a new tsum tsum. You need to fix this ASAP!!!!
Very disapointed that you make game too hard to enjoy. 35 chain is ridiculous to ask of anyone. Not everyone has a character at a absurd level.
I love this game but now a screen pops up asking for verification and when I agree, the screen goes black. I have this problem everytime the game updates. Please fix this!
I had to restart my game cause I accidentally linked my line account and deleted my line account. Now I can't link my Facebook because it says it has data linked to it. I've removed the app from Facebook but it still says there's data linked to it. I've spent quite alot of time and money on this game and this is very disappointing. Fix it
Like many others, i thought this game was great until recently when it no longer let's us log into our accounts and is trying to force everyone to start over. No matter what I do the connection is 'unstable'. Please fix!
The most recent update causes my screen to go black before I can get connected. It is very frustrating because I love the Halloween Villian Challenge.
by Y####:
One of the few games that has captured my attention for a long time. Game play is simple, fun and cute. The frequent in game events also help to spice up the game. Edited 3 Oct: the latest update has caused the game to lag at each loading point. Even on Wi-Fi it takes a while to load. Please fix!!