Telkom

Telkom Free App

Rated 2.89/5 (733) —  Free Android application by Telkom SA SOC Limited

About Telkom

The Telkom App provides customers with an easy-to-use portal in order to manage their voice and data needs.

Log faults, check balances and more from the convenience of your Android device.

Features include:
•View Balance – Get your latest billed balance, and view the last amount paid at your convenience
•Check Outage – Check whether there is a outage within your area
•Fault Management – Log and track faults for any issues you may be experiencing on your line
•Order Management – Track orders for any new purchases you have requested
•Telkom Direct Store Locator – Using your Android’s built in camera, pan your surroundings to locate a nearby store.
•Promotions – View the latest promotions
•View Telkom ISP broadcast messages

Note: You will require a valid associated ID for authentication on any account related activity

How to Download / Install

Download and install Telkom version 1.6 on your Android device!
Downloaded 50,000+ times, content rating: Not rated
Android package: za.co.telkom.android.residential, download Telkom.apk

All Application Badges

Free
downl.
Android
2.2+
n/a
Not
rated
Android app

App History & Updates

What's Changed
Additional feature added to check for bulk outages
Version update Telkom was updated to version 1.6
Version update Telkom was updated to version 1.4
More downloads  Telkom reached 50 000 - 100 000 downloads
Version update Telkom was updated to version 1.3

What are users saying about Telkom

N70%
by N####:

False advertising. This app is completely useless.

N70%
by N####:

Doesn't display anything about service rented...not even acc no.

N70%
by N####:

No option to top up data, as advertised

N70%
by N####:

Good to see balances and all that. Why not add EFT code where you check balances. On next update. 6 months since last update come on

W70%
by W####:

As you'd expect.

G70%
by G####:

Plain useless and rubbish just like their services....

N70%
by N####:

Cant do anything useful

R70%
by R####:

Can't top up anything with this app

N70%
by N####:

Now this app is not working

N70%
by N####:

You'd have more success with a weapon of your choice.

L70%
by L####:

its all the information i already know, why not add queries. went to a store today, they are useless

N70%
by N####:

I'm able to view my statements and I use this on a monthly basis. Great U.I - S7 Edge

N70%
by N####:

as useless as the brand itself

B70%
by B####:

As expected

N70%
by N####:

Very nice easy to use app

M70%
by M####:

Not giving a review on the app, but rather just on the overall experience of getting an ADSL line installed. The service is horrible, nobody can give me an answer, pretty much Telkom is doing the EXACT opposite of what they should be doing handling faults. Thanks for wasting my time douchebags.

N70%
by N####:

App description is not true.. "Customers can manage their landline account, top-up their data and much more."... Perhaps I am stupid or going crazy, or both, but I cannot see where data can be topped up in the app.

N70%
by N####:

I don't know what I expected from Helkom.... the app is just as useless as they are. I can't log faults or check outages.... instead it tells me to call their call centre. There's a reason I got the app.... I don't want to use your ridiculous call centre!!!!!!!!!! I can't wait until I can get fibre and drop this useless company!!!

L70%
by L####:

I can't log faults anymore. I put the phone number in and it returns a message saying "null" with a "Continue" button that just takes you back to where you were

T70%
by T####:

Cannot topup online nor on app. Fail

N70%
by N####:

Doesn't do what it says.no way to check balances of your data. No point to the app if you still need to go to the website to find that out

M70%
by M####:

They resolved my issue speedily. Much easier than going through the centre.

N70%
by N####:

For such a large company to develope an app that cant even open is down right messed up, no updates for an app that crashes the second u click on the icon ...

S70%
by S####:

I don't know why everyone's complaining. You can log faults and track them as well as check balances and orders etc

N70%
by N####:

When ever you click on any options it says "we are unable to process your request please try again later"

N70%
by N####:

The app does not provide the functionality that it says it does. Utter rubbish.

S70%
by S####:

Patetiese App!! Outdated!! Deleted immediately!!

P70%
by P####:

Not user friendly...telkom must be serious and give us new app

C70%
by C####:

another useless Telkom services

V70%
by V####:

Doesn't work

F70%
by F####:

not great

C70%
by C####:

Works well, but would like to see a data meter to see more exactly when the c will be reached.

G70%
by G####:

No option to buy data can only log faults and see balance

A70%
by A####:

Despite the pictures shown, it only displays in landscape on my tablet. This means that I have to close the keyboard to get to the fields on the bottom half of the screen because the screen itself cannot be repositioned. Despite these irritations, it gets the job done.

H70%
by H####:

Forever "can't connect to server"

M70%
by M####:

1 star because it's telkom...

C70%
by C####:

Every time I try to login, at different times of the day, it says that I don't have an internet connection when I clearly do. Tried with wifi and my cell's mobile data, same story, it's not detecting that I have an Internet connection. Please fix.

C70%
by C####:

Can't top up data. Not eveb an option for that eveb though the app says you can. Usless app, just like the company

C70%
by C####:

Wheres the top up data option?

C70%
by C####:

Report your faulty line in 30 seconds. Uses 5 times already.


Share The Word!


Rating Distribution

RATING
2.95
733 users

5

4

3

2

1