Momentum Health App for Android
It won't accept my login details even though they are accepted on the website. When I eventually login, I get a flurry of errors. It is USELESS!!!! So I have uninstalled it to save my beloved battery from being consumed by this monstrosity. Don't even fix it - scrap it completely & start from scratch.
I can't believe that a company as big as momentum can't even create an app that allows users to use it! THIS IS PATHETIC! My login details work on the website, but not on this stupid app.
Pretty poor. Android design principles are not adhered to, app feedback is mostly non-existent and error messages are completely unhelpful (e.g. "an error occurred"). Not remaining logged in is a particularly irritating design choice that is confounding to me. Why would you want to annoy your users? One of the basic principles of HCI is "do not make your users do the same things over and over" Location based searching does not work. UI design really is bad. Stick to Android design principles Google has more experience with HCI than you do - really.
The app works just like the old one, but doesn't look very good on my Galaxy Tab S2. It's time to get rid of the new banner on the icon.
Won't accept my username and password, even though it works on the website. Please fix this! I'm new to multiply and have only had issues with the entire process.
❎ Doesn't stay logged in (annoying when using a password key chain) ❎ Can't detect device location ❎ Clumsy UI that doesn't adhere to Android's design standards ❎ Totally inappropriately uses Android's immersive mode
My username and password are correct as I can login on the site but never allows me to login on app.says no health plan for user...wtf.useless app
Why can't I log in with the app when I'm able to login on the website?
Screens don't interact, statements don't email, can't find locations for service providers.
Not userfriendly. Add Multiply and info regarding discounts and health score
Doesn't submit claims and won't show authorisation numbers. Itterly useless like the rest of the offerings
So how do I get this contract. Why do i have the app if i cant log in. Please reply.
Cannot see everything. Cannot add emergency contacts. Bad bad app.
Worst app on the Play Store. Doesnt even fit on my screen
My login works on the website, but not on the app. "Health contract not found for user."
Useless app.. doesn't work !!
Password reset?
Does what it's meant to do with
Won't allow me to log in
Can't even log in, pathetic!!!!!
Good looks S its better than you'd all centre
Cant log in!
Can't log in
Can't log in
The app works just like the old one, but doesn't look very good on my Galaxy Tab S2.
It can't search for my location, so it can't provide me with doctors near me. Also putting in the location details does not help as it still tells me of doctors an hour away. It also annoyingly logs off the minute I switch apps, for instance to reply to a message. It's just annoying. Only pro is it tells you of the amount in your health saver and shows authorisations that have gone through. Please work on these cons, so we can actually go to doctors associated with the scheme.
Username and password same as mobile site still can not login please fix this
Looks the same as old one. No real functionality. Have to log in every time. When you try to go back it hangs... Rather useless...
Can the developers explain this to me: Why does this app has to run full screen?
Prompted to download via sms and I could win an iTunes voucher... No terms and conditions. And it's the same as the old app. Have to login with password and user name each time. Becomes very annoying on mobile
Dos not work with my internet logg in details. I phoned for them to fix it , said they will link it but nothing changed?
I cannot Login, with my online details.
Not working. Do not open!
My username and pasword the same as website but I can't login on the app
How do I get my user name and password to login as there is no option to register ?
Doesn't scale properly. N near me option doesn't work.
Please fix this!!!
Keeps saying "error occurred"
Hangs after entering username and password
by D####:
1) scale is too big for my screen, cannot see the menus at the top of the screen. LG G4. 2) I need to input my username every time I log in - time waster 3) health saver amount does not pull through correctly