NEM Wallet by Freewallet

I've been using 3 of there wallet and so far alls good. I had a small problem and they helped me on getting back my funds with this wallet.

It's Jan 31 2018 and I still don't have my nem. It's been months now. Do not use these apps. They take your money.

Incoming transaction lost, I wrote a support tkt and they replied couldn't find it and my balance still in zero

Initial review: Simple and easy to use wallet; however, I made 2 transactions on Dec 25th 2017 and I have yet to receive funds. A third transaction made last week was also not received. Support in process of helping. I've had no major issues with any of Freewallets other apps but the NEM wallet seems to be buggy. Will update if funds are received... *********************************** Edit to freewallet response #3: I've provided all the information as requested over e-mail.This issue is going on 3 weeks and I've still yet to receive the funds. *********************************** A MONTH LATER: So to all those who noticed, freewallet responded to my review by alleging they have no record of a support request from this e-mail address... I've sent them over a dozen e-mails, starting in December, from this e-mail address... to which they've responded everytime. Over the last month I've been on this wild goose chase with the company where they ask me for info, I get it for them and then they ask for something else and so on... Finally reached the point where some of the new information they ask for is impossible for me to get... So they've basically told me I'm out of luck, despite having blockchain confirmation that the funds were deposited into my XEM wallet. Really frustrating... Really disappointing. Don't really know what else I can do but put this review here as a warning to others to beware.

It works fine but confirmation is slow

Support team is nice and responder

Exchanged some money from another Exchanger, funds confirmed in these people's account since like 2 weeks, am.waitibg to get them on my wallet still. No response from them on Support ticket, only usual 'we are looking into it", now they have stopped responding. Stay Away please. And hey Google do something these people.scam using your platform. Help.

When will i get my XEM?DATE please????

Sent coins to this wallet and never got them. The price has now doubled and I'm still out. At first customer service sounded like they were going to help, but haven't heard back since. My suggestion is find a different wallet.

NEM transfer has been delayed due to some errors, the help desk has assured me and retrived my 3400+ NEMs, very cooperative and understanding. Thanks for this great service and application.

Super

I bought XEM 200 coins in 20 Dec 2017 and never seen it in this wallet till now. I had contacted the support so many times and nobody answer me.

How long does it usually take to deposit ethereum from changelly? It's been a few hours.

Works good so far

Extremely clean interface. Easy to use. This app was a great find!

Easy to use.app is best.

NEM smart payout service not working from last one week, why