Thomas Cook - My Holiday for Android
Wont let you log on to your holiday it's f#*£ing c&@p in my option
A great app that let's you keep track of your holiday and look up details with a nice little holiday countdown to get you excited but could be better if it allowed you to do either all or some of the things you could do on the website such as pay off parts of the holiday and such But some weird errors have occurred for me such as displaying the wrong holiday information such as wrong amount of rooms the we've booked which has caused abit of worry on several occasions making me have to double check with Thomas Cook. But Overall a good app but could be better
Can no longer see my booked trip
Since updating it won't let me log on, says email is already in use and password fails. Could previously view booked holiday and see the days count down and the weather in resort. Now a rubbish app!
Won't let me create a profile, says email address is in use, reset password and it says cannot find email address?? Make up your mind!
Won't allow me to create profile. Keeps saying email address already in use.
It won't let me use my 8 digit reference to find my balance details
Since update this app is now total rubbish, will not find holiday that is already booked, was on app with days countdown then disappeared. GRRRRRRRRRRR
Still won't take 8 digit reference numbers
App literally doesn't work...
Since new update, I can't open the app!
Put my 8 digit ref into app but it keeps coming back with "unable to load booking at this time please try again later" been trying for over a week still not loading come on Thomas Cook get and fix it
Doesn't work, the app won't take my booking reference even though it is 8 digits long.
Do not waste your time.My booking reference number is 7 digits this app demands 8 digits...why create an app that will not except Thomas Cook supplied reference number.
Created an account password wont let you log in
Useless only works with 8 digit flight ref numbers! So why give customers 6 and 7 digit numbers? Clearly shows they don't put customers first as this would not happen, only cares about the extra revenue they get from the ads in the app.
Unfortunately this app doesn't seem to work. Set up profile and then you can't log in. Says login error. What a pity.
Unable to access, doesn't accept password saying wrong for account then not recognising email address, doesn't allow you to change
It couldn't find my booking which I was able to bring up on the Thomas Cook website just fine. Without that I can't really use the app for anything!
Can't rate something properly when it won't let you log in. Everytime i try to log in i get a log in error message. Needs sorting.
Can't fed up keeps crashing on me just fix it please
Works well! All the details you need in one place!
Doesn't work
It dont even work. Total garbage. Gave my email address out and password and now wondering where its gone...sort this out please...
Downloaded app and setup account,never received email and now can't resend it, so can't even get logged in. Completely useless!
Gave me details of the holiday in India I'd booked plus the current weather in Greece and Greek excursions.
Useless waste of time.
Waist of time
Works fine atm.
Works fine
Stopped working dosn't show up coming holidays
It does not represent accurate information about your booking, does not show any extras booked. So now updated with no visible improvements, might as well delete it and look at your confirmation emails on mobile, they are more accurate.
It doesn't matter what you do, you can't create a login or try to login. Absolutely useless.
When you go to login it says error
Can't log in
Doesn't load your booking when entering booking reference and name.
Created an account using my email and a password...when I try to log in it tells me password or email is incorrect!! Anyone able to figure this out @thomascook
Hopeless app , won't let me log in or even create an account
The seat numbers where reserved for example are not shown.
by Z####:
App has been working fine for weeks. Until today when it gave me the wrong flight times and then it's crashed. I've re installed it but still not working