Thomas Cook - My Holiday
Free App
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About Thomas Cook - My Holiday
Manage your booking 24/7 including flight information and recommendations for your trip.
To view your booking first log in to your Thomas Cook 'My Account'. If your booking isn’t displayed you will need to enter the 8 digit airline reference number and the lead passengers first and last name (which may be different to your name) by tapping the '+' icon in your profile. Your airline reference can be found in your confirmation email.
Unfortunately My Holiday app cannot display bookings with six digit airline or booking references starting with P, Q or W. These bookings can be managed by getting in touch with our friendly customer support team. Apologies for the inconvenience we know this causes you, we hope to add City, Flexible and Flight Only bookings early 2016.
We know how important it is to be able to manage your booking and plan every aspect of your holiday, so we’re on a journey to make it really easy for you. We’ll soon be adding extra features, so you’ll be able to search, book and manage your perfect holiday all from the app; watch this space.
Before you go you’ll be able to:
• Access all your booking information
• See your holiday count-down
• Get information about your hotel and board basis
• Find out details about your flight
• See resort and destination guides
• See all the local excursions available and buy them in advance
• See how the weather’s doing in resort
And whilst you’re there you can:
• Use Trip Advisor to find restaurants, bars and local activities
• Find your hotel on a map and see local points of interest
• Get all the contact information you’ll need during your stay including a one click to call a Thomas Cook representative
• Choose from a great range of excursions and buy them whilst your there
Terms and conditions: http://www.thomascook.com/site-terms-conditions
To view your booking first log in to your Thomas Cook 'My Account'. If your booking isn’t displayed you will need to enter the 8 digit airline reference number and the lead passengers first and last name (which may be different to your name) by tapping the '+' icon in your profile. Your airline reference can be found in your confirmation email.
Unfortunately My Holiday app cannot display bookings with six digit airline or booking references starting with P, Q or W. These bookings can be managed by getting in touch with our friendly customer support team. Apologies for the inconvenience we know this causes you, we hope to add City, Flexible and Flight Only bookings early 2016.
We know how important it is to be able to manage your booking and plan every aspect of your holiday, so we’re on a journey to make it really easy for you. We’ll soon be adding extra features, so you’ll be able to search, book and manage your perfect holiday all from the app; watch this space.
Before you go you’ll be able to:
• Access all your booking information
• See your holiday count-down
• Get information about your hotel and board basis
• Find out details about your flight
• See resort and destination guides
• See all the local excursions available and buy them in advance
• See how the weather’s doing in resort
And whilst you’re there you can:
• Use Trip Advisor to find restaurants, bars and local activities
• Find your hotel on a map and see local points of interest
• Get all the contact information you’ll need during your stay including a one click to call a Thomas Cook representative
• Choose from a great range of excursions and buy them whilst your there
Terms and conditions: http://www.thomascook.com/site-terms-conditions
All Application Badges
Free
downl.
downl.
Android
4.0.3+
4.0.3+
Android app
App History & Updates
What's Changed
We continuously update our app to make your experience as good as possible.
Like our app? Please write a review on Google Play.
We continuously update our app to make your experience as good as possible.
Like our app? Please write a review on Google Play.
Version update Thomas Cook - My Holiday was updated to version 4.27.0
More downloads Thomas Cook - My Holiday reached 100 000 - 500 000 downloads
Version update Thomas Cook - My Holiday was updated to version 4.8.1
More downloads Thomas Cook - My Holiday reached 10 000 - 50 000 downloads
What are users saying about Thomas Cook - My Holiday
C
by C####:
by C####:
Wont let you log on to your holiday it's f#*£ing c&@p in my option
Z
by Z####:
by Z####:
A great app that let's you keep track of your holiday and look up details with a nice little holiday countdown to get you excited but could be better if it allowed you to do either all or some of the things you could do on the website such as pay off parts of the holiday and such But some weird errors have occurred for me such as displaying the wrong holiday information such as wrong amount of rooms the we've booked which has caused abit of worry on several occasions making me have to double check with Thomas Cook. But Overall a good app but could be better
Z
by Z####:
by Z####:
Can no longer see my booked trip
Z
by Z####:
by Z####:
Since updating it won't let me log on, says email is already in use and password fails. Could previously view booked holiday and see the days count down and the weather in resort. Now a rubbish app!
Z
by Z####:
by Z####:
Won't let me create a profile, says email address is in use, reset password and it says cannot find email address?? Make up your mind!
Z
by Z####:
by Z####:
Won't allow me to create profile. Keeps saying email address already in use.
K
by K####:
by K####:
It won't let me use my 8 digit reference to find my balance details
Z
by Z####:
by Z####:
Since update this app is now total rubbish, will not find holiday that is already booked, was on app with days countdown then disappeared. GRRRRRRRRRRR
P
by P####:
by P####:
Still won't take 8 digit reference numbers
Z
by Z####:
by Z####:
App literally doesn't work...
Z
by Z####:
by Z####:
Since new update, I can't open the app!
Z
by Z####:
by Z####:
Put my 8 digit ref into app but it keeps coming back with "unable to load booking at this time please try again later" been trying for over a week still not loading come on Thomas Cook get and fix it
Y
by Y####:
by Y####:
Doesn't work, the app won't take my booking reference even though it is 8 digits long.
K
by K####:
by K####:
Do not waste your time.My booking reference number is 7 digits this app demands 8 digits...why create an app that will not except Thomas Cook supplied reference number.
Z
by Z####:
by Z####:
Created an account password wont let you log in
U
by U####:
by U####:
Useless only works with 8 digit flight ref numbers! So why give customers 6 and 7 digit numbers? Clearly shows they don't put customers first as this would not happen, only cares about the extra revenue they get from the ads in the app.
I
by I####:
by I####:
Unfortunately this app doesn't seem to work. Set up profile and then you can't log in. Says login error. What a pity.
Z
by Z####:
by Z####:
Unable to access, doesn't accept password saying wrong for account then not recognising email address, doesn't allow you to change
Z
by Z####:
by Z####:
It couldn't find my booking which I was able to bring up on the Thomas Cook website just fine. Without that I can't really use the app for anything!
Z
by Z####:
by Z####:
Can't rate something properly when it won't let you log in. Everytime i try to log in i get a log in error message. Needs sorting.
W
by W####:
by W####:
Can't fed up keeps crashing on me just fix it please
Z
by Z####:
by Z####:
Works well! All the details you need in one place!
X
by X####:
by X####:
Doesn't work
Z
by Z####:
by Z####:
It dont even work. Total garbage. Gave my email address out and password and now wondering where its gone...sort this out please...
Z
by Z####:
by Z####:
Downloaded app and setup account,never received email and now can't resend it, so can't even get logged in. Completely useless!
Z
by Z####:
by Z####:
Gave me details of the holiday in India I'd booked plus the current weather in Greece and Greek excursions.
N
by N####:
by N####:
Useless waste of time.
Z
by Z####:
by Z####:
Waist of time
Z
by Z####:
by Z####:
Works fine atm.
Z
by Z####:
by Z####:
Works fine
Z
by Z####:
by Z####:
Stopped working dosn't show up coming holidays
Z
by Z####:
by Z####:
It does not represent accurate information about your booking, does not show any extras booked. So now updated with no visible improvements, might as well delete it and look at your confirmation emails on mobile, they are more accurate.
D
by D####:
by D####:
It doesn't matter what you do, you can't create a login or try to login. Absolutely useless.
Z
by Z####:
by Z####:
When you go to login it says error
Z
by Z####:
by Z####:
Can't log in
Z
by Z####:
by Z####:
Doesn't load your booking when entering booking reference and name.
Z
by Z####:
by Z####:
Created an account using my email and a password...when I try to log in it tells me password or email is incorrect!! Anyone able to figure this out @thomascook
H
by H####:
by H####:
Hopeless app , won't let me log in or even create an account
A
by A####:
by A####:
The seat numbers where reserved for example are not shown.
by Z####:
App has been working fine for weeks. Until today when it gave me the wrong flight times and then it's crashed. I've re installed it but still not working