Home Group
Free App
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About Home Group
My Landlord Home Group is a housing repairs app that enables Home Group tenants to report internal and external problems and repairs. It is a simple process that sends the details of what the issue is, where is it, allows tenants to attach an image and confirm their availability for the repair to be undertaken.
Home Group receives the report immediately and communicates with the tenant within the app. This means all messages are sent and received by the app, so that the tenant can easily see all the comments, questions and the status of the repair, and the repairs process can be managed as quickly as possible. The app allows tenants to report multiple problems/ repairs and see them all separately.
In addition to housing repairs reporting, this app provides tenants with access to Universal Jobmatch from Jobcentre Plus, Universal Credit guidance from the Department for Work and Pensions (DWP) and a range of financial, benefit and budgeting advice from The Money Advice Service, as well as a number of other local services.
This application is not designed or suitable for the purposes of reporting emergency repairs. Please report emergency repairs to us on 0345 141 4663.
Home Group receives the report immediately and communicates with the tenant within the app. This means all messages are sent and received by the app, so that the tenant can easily see all the comments, questions and the status of the repair, and the repairs process can be managed as quickly as possible. The app allows tenants to report multiple problems/ repairs and see them all separately.
In addition to housing repairs reporting, this app provides tenants with access to Universal Jobmatch from Jobcentre Plus, Universal Credit guidance from the Department for Work and Pensions (DWP) and a range of financial, benefit and budgeting advice from The Money Advice Service, as well as a number of other local services.
This application is not designed or suitable for the purposes of reporting emergency repairs. Please report emergency repairs to us on 0345 141 4663.
All Application Badges
Free
downl.
downl.
Android
3.1+
3.1+
Bug
buster
buster
Android app
App History & Updates
What's Changed
Upgrades to fix a display bug affecting Android 6 ("Marshmallow") devices
Upgrades to fix a display bug affecting Android 6 ("Marshmallow") devices
Version update Home Group was updated to version 3.1.0
More downloads Home Group reached 1 000 - 5 000 downloads
What are users saying about Home Group
R
by R####:
by R####:
You, the "developers", might be aware of the problem, but this app is how Home Group communicates with us, so either fix it or dump it.
C
by C####:
by C####:
Just another way for home group to ignore tenants and waste our time. However if you are completely fed up wasting your time calling them, I would highly recommend this app, it takes 3 days to get a reply and you have a copy of all they say.
Q
by Q####:
by Q####:
It was unusable on 21/1/16 so uninstalled. Today 29/3 still unusable. You just get a blank screen. Developer response to the review ( two months later ! ) say " issue " with Android OS 6. In other words an Android App that doesn't work on Android ! Sadly entirely typical of Home Group. PS. Home call centre still referring folk to use the app despite above !
U
by U####:
by U####:
Just opens a blank screen saying home group. Using a Nexus 5
C
by C####:
by C####:
I sent a message to homegroup using this app, the same day got a reference number for the job to be done. But when submitting the report a message keeped coming up could not complete even though it Sent it on the first try so not knowing I was spamming homegroup messages, sorry about that.
C
by C####:
by C####:
Since you changed contractors this apps hasn't worked
C
by C####:
by C####:
Still doesn't work on android m
Q
by Q####:
by Q####:
App not loading correctly. Main page shows up without menu options.
C
by C####:
by C####:
Blank Screen
V
by V####:
by V####:
Opens but nothing there to click on so useless
R
by R####:
by R####:
Its alreet. No thrills tho
D
by D####:
by D####:
Wouldn't register,wouldn't open on phone or tablet, waste of 15mins of my life
S
by S####:
by S####:
Works great and easy to use!
S
by S####:
by S####:
Excellent first time app. Does the job you need
S
by S####:
by S####:
Very handy
by R####:
Like all the other users I too installed this app to find it just doesn't work? Would be best if there was no app at all on Google Play.