Yodel parcel manager

Useless.Chat within the app is like communication with artificial intelligence. I've never had a good yodel experience. And I can't see the company changing anytime soon. A pigeon would be more reliable.

Kept me informed with how many deliveries were before mine. Only thing I would change would be showing where they are but that is only a minor thing. Driver was friendly good service

For two evenings it stated at 10 pm there were 14 deliveries before mine. Then surprise, surprise it was marked as been delivered. The app like Yodel are a joke, I am going to stop buying from firms that use Yodel as couriers, Too much hassle, still waiting for my parcel,

Great app, just wish there was a way to delete old deliveries off list. You can add a new track but you cannot remove an old one.

Really easy to use, I love how it tells you exactly how many deliveries are ahead of yours and it counts down with each one so you can go do others things rather than waiting around all day

Obv not made or maintained by yodel as it works Alot better than they do! Excuse after excuse and telling lies! Useless bunch

The driver left no note she just left my package outside my Front door !! I live on the 3rd Floor in a block of flats Howay in my book that's just stupidity to say the least R/Soles All Of Them

Absolutely useless, like Yodel. My delivery has been stuck on 53 before yours all day. Don't bother.

I paid Jack wills for top delivery . Next day I waited 3days and they promised 28 July or sooner and when I download app after it never arrived on 28 .it says it's other end of country Aberdeen .bloody angry is understatement

Not always accurate due to late input of delivery-data by drivers... But much better than no parcel info.

The email from Yodel doesn't included the tracking number, so I have to follow the link in the mail. Which makes this app pointless.

It would be handier to have an actual timescale especially as the number of deliveries in front decreases. For some time my delivery was showing as behind 58 deliveries so I left it for around 4 hours to find there was only 1 in front. At this point I decided to use the bathroom so I would be free to take the delivery. However, you might guess it, as soon as I sat on the loo there was a knock on my door as my delivery arrived! Cue: much yelling from me begging him to wait - in the hope he could hear. Whether he did or not, I don't know but he did wait. However, had I been using another loo in my house it might have been a different story. So, sorry, I cannot rate this app as any more than ok which is quite generous given that despite having remained in all day, I still nearly missed it!

Of the many things you should fix about this app and your business. At least fix the chat. The keyboard pushes the whole screen away.

Terrible when you type in your code it tells you your parcel has been delivered, when you know it hasn't so you can't change the delivery date useless

Ok it tells you if your parcel will be delivered today, it doesn't tell you an approximate time or position. Other people like DPD however do, they give you the GPS position of the van and what number your delivery will be with an approximate time of delivery, if this feature was on this app it would be useful, but as it is now it's not a necessary app at all.

No time given. The whole idea of an app like this is so you know when it's coming and don't have to take all day off work to wait for it.

I get email to say my parcel is coming track it. It then takes me to the app I have to put tracking number in but wait I don't have a tracking number because the email didn't supply one so that renders this app useless

Rubbish, push notifications don't work. No time slot delivery notification other than "today" in the app. Resulted in me missing the delivery to my house.

Yodel is better now you can see how many parcels precede your delivery. It means you have the chance to nip out instead of waiting in all day. Has worked well with my last 3 deliveries.

Been good so far with my deliviers from Amazon and littlewoods. But never had problem with yodel always deliver on day say going to,and nearly alway's around same time,so no waiting in.

DOS not always tell u how meny are before u so needs a few tweaks to sort it out but overall a good app

This app is a lying front for a really bad company. Waste of time, I wouldn't trust Yodel to deliver anything.

The emails Today send you, never contain the tracking reference, so you can't use this app to track the parcels

Very useful to see how many parcels before your own. The regular updates seemed to be in real-time and not delayed or in blocks like other courier delivery apps. Excellent app overall.

The worst delivery service ever, don't waste your time with yodel they are terrible.

It didnt tell me how many before slow on the updating other than that its ok

Well this app says my package arrived yesterday and I haven't received it, very disappointed.

Rude drivers. They throw my parcels over the fence or leave them in full view. Awful service.

This app did exactly what I needed of it - I can't understand the low scores it has

No problems so far.

Excellent app

Love the service

Parcel was delayed ( again) no info on app advising me of this, had to find out from amazon at 7pm it wasn't coming. App had no info at all, from when I put the parcel number in it showed. " parcel still with sender " . Useless app is still not showing the parcel has even been to their depot never mind in the van, yet amazon said it was out for delivery on the van. Uninstalling. Cancelling delivery. Never using this company or app again as this is too many times they have screwed up.

Impractical to get your tracking code from the retailer's website into the app! Tracking codes are far to long to be typing them out. The app itself? Brilliant coz it does push notifications. Simple bold design with info and graphics. (Wish it pushed updates for your position in the delivery route that would be excellent).

I don't understand the negative reviews on here. The app is just as accurate as the website! Told me exactly when my parcel arrived in Depot and etc. Number of deliveries before my parcels were just as accurate as the website. Thank you for making one happy consumer :)

Description states that one can change delivery, when you cannot unless you miss the delivery. DPD far better - one can change delivery or arrange for a drop off at Halfords, etc. What's the point in using an app which just tells you that you are 75th in the queue for delivery and will be delivered before 7pm? Then after the courier delivers the parcel, one is still 5th in the delivery queue. Pointless app. Will be deleted.

Hard work inputting long and complex consignment codes. Other couriers have the supplier complete this info and thus the app is pre populated for the end user. (DPD) Generally inaccurate and lags behind reality.

As others have said having to enter a long code is ridiculous. Even if you change it to something else easy to remember on the website no use as this app refuses to accept it. Makes the app almost useless.

My parcel has delivered status but it NOT BEEN DELIVERED TO MY ADDRESS IN HOUSEBOUND SO I'M ALWAYS IN. YODEL HAVE DELIVERED IT SOMEWHERE ELSE BECAUSE THEY'VE NOT LOOKED AT ADDRESS PROPERLY. There are 3 street names like mine within Chesterfield district area but with different village names. They just look at Chesterfield which is capitalised and send it there. I'm very upset and livid because I'm getting nowhere with this but I will get help from media sources.

Pointless app. No benefit to having it as you still have to enter tracking number like you do on website. Look at DPD app yodel, you can learn alot from that!!!!