ParentMail (PMX)

Poor app. Logs you out every time that you close the app even if you check "remember me". Has notifications when you get a new message but taking the notification does not open the message or even the app. Every single or messaging app I have ever used (and there are a lot of them) open the relevant message when you tap the notification for that message. In that the app fails at one of its reasons for existing. The previous system of emails we better as tapping the new email notification opens the felt email.

Has potential to be useful, but when a notification comes through the app does not open. You instead have to open the app separately, login every time and then try to find the same message in the app. Pretty much makes it pointless. I've just set it to email me for everything important and I use email instead of what could be a very useful app otherwise.

A few teething problems with payments at first.. Simple to use, keeps you up to date with everything at school. Logs paid for clubs, trips, lunches and i can report an absence easily all on one app. Great for parents whose child generally forgets stuff or loses paper work.

had problems using the payment method ..went to school to pay in cash. and clubs which change every term were not offered and they told me they cant change it ...app was showing old clubs and old prices ...went to school that child wanted to join club ...so they put him on the waiting list...for next time...actually only good for receiving messages from school!!! also cant click on any link in the messages have to open schools website myself and find the right information !!!!! and phone sometimes freezes

Most of the time the notifications don't work. When they do work you click on it and nothing happens. It also logs you out every time you close the app, so there's no point in having the pin number. Useless app really, I get more emails telling me I have ParentMail rather than the app telling me. I have a Samsung Galaxy S7, 9ne of the newest phones around, it should work perfectly but doesn't!

Log-in problems and I can't archive emails easily. A multiple select option would make things much easier. I can't empty the archive. I can't delete or archive forms either. It's a great idea but annoying to use. Much room for improvement I feel!

It sort of achieves its primary aim, but has some serious performance issues that need fixing. Tapping on a new message notification in the notifications panel just makes it disappear and doesn't actually open the message in the app! And opening an attachment in a message, such as a pdf document, freezes up my entire phone until the download is complete. Not very helpful, please fix.

App needs improvement, content is fine but there are a couple usability issues. Notifications do nothing when you tap on it. I would expect tapping on a new message received notification would take me to the message rather than just clearing the notification, very frustrating. Also always seems to be logged out every time i open the app. There's no reason for that.

Pin option doesn't work. I've turned one the enable pin toggle and saved a pin. I'm never asked for it when launching the app.

I have recently tried to pay for some of my sons activities via the app on my Sony Xperia compact but when I try and complete the payment it tells me that I haven't checked the Parent permission box when I clearly have. Sort it out please. Also, expired items are mixed in with current items, making it harder to find what actually needs paying for. It's one line of code, (my husband informed me). Update it please.

I can't open any pdf file so I just get subtitles and nothing else, nothing highlighted to open. I'd say I'm not normally bad at this stuff but I can't work it out.

Is there any purpose to leaving a review as nothing ever seems to gets fixed. Status bar notifications seem pointless as they never open the App, but not the end of the world.

Nightmare for school and parents . User unfriendly .

I really am frustrated by this app I can not access it at all as it say the details are wrong at the school we have check and all is right and ok but still no access to app. The thing is it used to work for me the just stopped.

I wish I didn't have to use it. I get some notices and not others. Downloads make my phone freeze. Just don't want to use it.

Useless, never updated enough and very poor setup. No use at all! Another waste of money by the education authority!

To unreliable in very important areas. As an example when I log onto the app it displays 3 school trips with payments still outstanding. All have been fully paid and 2 of the trips the children have already been on. When I log on to the website these trips show as paid. Additionally I lovgged on this week to check dinner money balances and both children were showing a balance of around £20 so I did not to up. In actual fact 1 child had only enough on the account for a sandwich but the balance on the app was incorrect at the time of checking resulting in insufficient funds. Checked again that afternoon when the child mentioned this and the balances had updated so I made a payment. This payment shows up on the records 1 hour before I made it so the system times are not matching up. Can I trust that all funds I have transferred onto the account have actually been allocated??? I am going to have to check everything as we don't get a statement or annual summary. There is no accountability.

Useful to keep in touch with the school, BUT... the app doesn't open from its notification - you have to manually open the app separately, you have to log in every time and message attachments take 2 attempts to open - the first tap just downloads the attachment, the second tap actually opens it.

This app is potentially very good but if it could have an option to be logged in indefinitely that would be so much better. All my other apps keep me logged in, why not this one?

Having great differculty opening up some emails,lots are usually highlighted in green for pdf download and some are underlined but no green is the problem that the school hasn't uploaded it right??cannot get forms

Very poor app. Keeps crashing. Good idea poorly done. Sad

Apps keeps crashing, so everytime I try to log in, I have to uninstall then reinstall to either top-up or check my child's account.

Does not keep payments updated. Keeps asking for a instalment for a trip that was paid on 1feb. I don't know how many more payments have gone missing. Not good.

App force closes cant open pdf files so no use at all why schools waste there money is beyond me

Difficult to use. Often left wondering if payments have been made. Impossible to contact the school / ask a question.

For some reason it's not letting me log on to my account! I'm not able to top up money into my child's account.

Once it's open it works OK, but there are a couple of issues: Firstly, clicking on the notification does not open the app and secondly, no matter how many times I enable the PIN option it never works and I have to login in each time. That's just really annoying. Edit: left this review months ago and heard nothing, if I didn't have to have this for school messages I'd uninstall it.

Wish we didn't have to go through this process, I'm a little old fashion, technology is taking over everything!

Easy app 2 use & easy 2 stay informed with school news just pity it wudnt keep u logged in & sent u a notification when new mail was received instead of having 2 log in 2 check 4 new mail

The school sends emails and texts anyway, and doesn't support the other features, so this is largely pointless lol

App doesn't open when selecting a notification from the drop down menu. LG G5 running 7.0

It downloads every file you open into your phone. It's using up my memory.

I haven't had any major issues with this app other than navigating around, but it's useful and quick once you get the hang of it.

My only problem is with the notifications, it would be much better with push notifications, instead of going to the email address, it should have an opinion to choose where you want the notifications.

Payments duplicated and very different to what is on the desktop version. Moved to sd card and cleared cache and works fine now.

So many ways to stay in touch with the comings and goings of school. Especially useful to be able to pay for breakfast club!

As above, ad infinitum, ad nauseum.

this app is stupid, doesn't keep you signed in, keeps crashing, doesn't remind you of stuff .... want to delete can't as my school uses this crap

This app is so easy to use. I get all the newsletters, forms and messages sent to Parentmail and I can access them easily. Thank you Parentmail.

Any busy parent who has to keep on top of stuff will appreciate this. I have two kids and this is really helpful. Good work.