Papa John's

Since the latest update (12 May 15), this app has worked flawlessly. Have placed a few orders now and it has worked every time, even pointing out offers I'd missed before checkout. As long as they don't start trying to improve this app, they're onto a winner.

The people who made this app must be absolutely thick, there is no way to view order history or email order confirmation. You just have to sit and pray it arrives and is at the price it said it was. Not helped by the fact the app says thanks for ordering 'tuck in' as order status when still the food hasn't turned up!

This app is absolutely useless on android. Tried on 2 different phones. I was able to choose the products but unable to pay and proceed with order. Same with website. Had to order again from dominos. It's a real shame, papa johns is just loosing money because of this.

Useless as unable to order anything. Asks for password confirmation but doesn't accept any input from keyboard. App is completely pointless and you might as well just use the website. All you get extra with the app is a special offer on biscuits no one wants anyway. Uninstalled.

Update - just used the app for the first time in ages and it's still terrible. Offers didn't work and it tried to charge me £67 for what should have been £36. My advice for Papa John would be to set aside some of his make-up/plastic surgery budget, which I assume is quite a bit, and invest it in a decent app. Almost impossible to order using this so I've ended up driving to my local branch to collect. Won't let me sign in, but says I'm registered when I try to pay and won't let me check out. Useless!

Samsung S5. The App works in holding your Reward points. However, it just forwards you to the website. Every week you receive offers, but they are never the best on offer. Once directed to website, better offers can be found. Not a spectacular app at all.

After my 1st order I was given a £10 cashback offer for my next order, however to except that I had to click on a black pop-up screen that wouldn't continue and move on, I had to close the app down and when I reopened it the cashback offer had gone,

Could not use app to order. Whats the point of this if it is of no use to anyone. Great pizzas better than dominoes pizza hut etc but poor app. Just dont let thie app.put you off papa johns

How has this app managed to get beyond 1 star is beyond me. User unfriendly UI which constantly crashes. Greatest pizza's ever but worst app ever too. Maybe the chef needs to develop your app.

The app works fine for me, I think it would be better and get 5 stars from me if they provided the option to customise the half and half pizzas. There are too many limitations and i feel each pizza no matter whole pizza or half and half should be customisable. Domino's has this feature and is the main reason I've been ordering from them more recently than Papa John's. The same way I can call and specify exactly how I want my pizza is how the app should operate.

For an app that is designed around the ability to order pizza, it ultimately fails. When trying to input an address to deliver to, the app persistently crashes. Plus it is just badly designed with huge, intrusive banners that limit usability. The app is identical to it's poorly designed mobile browser counterpart, completely voiding the point of an app, making it easy to use on mobile. My advice is just buy from somewhere that has a competent app or just phone them because works better.

Awful awful app!! Spent an hour and a half trying to order a pizza on the 50% off offer and it kept telling me to add more money or that I have unspent offers in the basket!! I just wanted a nice pizza and sides after a hard day at work! tried calling a shop for help but they couldn't as they have different offers. Ended up having beans on toast at 8'oclock at night! :-(

Its not great by anymeans. The app is slow but gets the job done. Never had a problem with making an order, but a redesign and an updated UI is in dire need.

I tried ordering using the app and besides being difficult to use, none of the text fields allowed me to enter anything. This meant I couldn't order and lost out on my reward points due to having to order on phone. Please do something about this.

Asks you to register, but doesn't ask you to choose a password, then won't let you do anything without your password. When you ask for a password reset it says it's sent you a reset email, but nothing ever arrives! Tried several times now. Not in my spam - I've checked.

Changing password horrific experience, despite meeting criteria, app still loops backand wont reset. Dominoes must love it as they get my business now.

Awful application. First it asked me to confirm my password and the prompt would not accept anything but numbers. Second try it worked but then I made a delivery which while it told me it was complete I got no verification by e-mail or anything. I am not sure if it happened at all. Got some nice app-only offers though. If only it worked...

The one thing I wanted to do from this app was order pizza, the one thing you can't do? Order pizza, instead it just forwards you to the website and gets you to confirm your password.

Continually forced to log in and out. Select order and then can't enter payment over and over again. Nearly always resort to ringing and collecting!

What a load of tripe. Had to guess how to work some of it. Far too many things to do to get my pizza. Domino's app is far superior to this maze.

Terrible app, can't enter payment details and never works correctly. Just links to the website which doesn't work correctly either. Waste of bloody time!!!

This is by far the most painful app i have ever used, what a load of horse Sh#t! Come on papa Johns your a big company so get with the times and make an app that works!

I gave up trying to order after 10 minutes of waiting for each screen to load. An app that takes to the website seems pointless, but when each tap takes 30 seconds to register is infuriating. Even after I managed to add the pizzas, the basket showed only 1 item but still had the price of three items. Cumbersome and pointless - you're better off using the website on desktop or calling your local shop.

The app freezes at points and doesn't allow you to proceed. If you tap your back button (by habbit) you get taken back to the beginning. At the end when you get presented to claim an offer, the button doesn't work to do so. Lots of bugs, please rectify!

Use the website instead. This app simply does not work and has been this way for months. Can't log in with user and password that work fine on the website. iPhone app behaved just the same for my friend. Really don't understand why this app is still available.

Horrendous - Password re-set / token to be submitted does not work, borderline archaic, poor correlation when updating screens / selecting fields. Information appears in incorrect areas on the screen when your attempting to order an item. Ingredients may be better, but competitors make a far bettet effort in making the experience of ordering easier and linear for their customers. Thats enough for me to vote with my wallet.

It doesn't work. Spent time selecting pizza and then it asks when you want it delivered but for some reason the hour selector didn't offer slots. All I want is a pizza. This shouldn't be so hard.

Frustrating app. Good interface just does not react quick when selecting any options. Quicken it up also very slow when bring up PayPal. More speed and will be decent

Won't let me sign in again ...NOT IF first time either ... GET IT FIXED IT... CAN'T BE DIFFICULT FOR A DEVELOPER TO MAKE AN APP THAT YOU CAN SIGN IN TO ....you had one job .. for someone to order a pizza on an app .... FAIL.....

Pops up a notification once a week offering 50% off pizzas. Click it and the offer is nowhere to be found. Terrible, terrible coding.

Worst app I've ever used. Tried for 30 minutes to get a special "download our app blah blah £ off deal blah blah" and it just doesn't work. No combination of pizzas promo codes or checking out could activate this rubbish thing. Apart from that just a shrunken version of the website. Utter rubbish.

This is now the third time we have issues with using your website, your app and your in store customer service, just so you know, unable to order/purchase/pay for anything, the app crashes all the time, your store is then unable or unwilling to honour online deals/promotions. We will be shopping else where from now on, what a shame as we enjoy your food.

Whatever problems you guys were having have been fixed. Ordered a 'create your own' with a mixture of sides. Quick, easy, convenient. Very good app! My only gripe is that papa johns don't offer paypal as a payment method.

It is litterally impossible to order food on this app, was this even been tested before launch? It's an absolute joke! I love papa johns but this is the worst app I've used since apps existed....i hope you lose business because of it, that may motivate you's to get a better one created. Take a leaf of of dominoes book... Their app is a breeze to use!! Extremely disappointed in you's

For an app that is designed around the ability to order pizza, it ultimately fails. When trying to input an address to deliver to, the app persistently crashes. Plus it is just badly designed with huge, intrusive banners that limit usability. The app is identical to it's poorly designed mobile browser counterpart, completely voiding the point of an app, making it easy to use on mobile. My advice is just buy from somewhere that has a competent app or just phone them because works better.

Easy to use: fast and simple. Yet to receive our order as only just placed it, but am loving the Two for Tuesday deal and also the 6 quid sides offer they have on at the moment. Will indeed use P.J's again if this order turns up alright and tastes good. :)

Not fit for purpose, text is jumbled and illegible, menus lead in circles, absolutely useless...

Terrible app. You can't create your own half/half pizza and it turns out its quicker to call the shop than try and figure out this apps bad layout. Once id eventually got both of the pizzas in the basket it wouldn't let me proceed... papa john must have lost so much custom through this app

This app has some flaws, it needs some polish but but I didn't have a problem ordering. I ordered a meal and I'd collected it within about 15 minutes.

Oh dear... Papa Johns used to be one of the best pizzas around, even better them Dominos... but over the years Papa Johns have gone down in quality. They obviously decided to cut back on expensive ingredients to save money. I remember a few years back when the pepperoni used to be thicker than it is now and used to have lot more...