MSP RMM Take Control
Free App
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About MSP RMM Take Control
This is a companion app to the main MSP Remote Monitoring & Management (RMM) app. It will automatically start a Take Control session for you when you select this feature in the RMM app: Simply go to the workstation you want to support, tap the Take Control button to start the remote session, and the app will automatically take care of the rest.
This app is powered by MSP Anywhere, by SolarWinds MSP, and is used for all the devices that are configured with this version of Take Control. It deploys the industry's fastest protocol to remotely access Windows® OS or Mac OS® devices from any smartphone or tablet, giving you unsurpassed client support.
Like thousands of other users worldwide, enjoy this app to:
•Easily provide Support to any Windows® OS or Mac OS®;
•Access any machine desktop as if you’re in front of it;
•Chat with the remote user;
•Check the remote system info;
•And much, much more…
This app is powered by MSP Anywhere, by SolarWinds MSP, and is used for all the devices that are configured with this version of Take Control. It deploys the industry's fastest protocol to remotely access Windows® OS or Mac OS® devices from any smartphone or tablet, giving you unsurpassed client support.
Like thousands of other users worldwide, enjoy this app to:
•Easily provide Support to any Windows® OS or Mac OS®;
•Access any machine desktop as if you’re in front of it;
•Chat with the remote user;
•Check the remote system info;
•And much, much more…
All Application Badges
Free
downl.
downl.
Android
4.0+
4.0+
Android app
App History & Updates
What's Changed
In this update:
* Overall stability and performance enhancements
* Correction of minor layout issues
* True color mode
* Support for VoIP calls to remote Agents
In this update:
* Overall stability and performance enhancements
* Correction of minor layout issues
* True color mode
* Support for VoIP calls to remote Agents
Version update MSP RMM Take Control was updated to version 1.02.05
More downloads MSP RMM Take Control reached 1 000 - 5 000 downloads
What are users saying about MSP RMM Take Control
O
by O####:
by O####:
Great App - please note this App doesn't work by it self, you must install Solar winds RMM MSP Remote monitoring as well.
R
by R####:
by R####:
Doesn't work. Screen shows ready....
R
by R####:
by R####:
Opens up and says ready. Doesnt do anything.
R
by R####:
by R####:
Just opens up and says ready there no option to do anything
B
by B####:
by B####:
This is a companion app to the main MSP RMM app, you need to open that, select a device then tap the take control button. It then uses this app to run the Take Control session.
by Z####:
UPDATED - In order to use this Take Control (MSP Anywhere) app, you MUST do these things: (1) INSTALL TeamViewer as well as MSP RMM, (2) Set the Permissions for all three apps to "Storage". NOW, before you can Take Control of any PC (3) Open the Take Control app (MSP Anywhere) and click on "Ready". FINALLY, in your MSP RMM app, you can click on the Take Control icon and it will open Take Control (MSP Anywhere), which will then trigger TeamViewer with the correct Client ID and Password... and VIOLA! Simple, no? NO!!!! But it works if you follow all these steps. Updates to Anrdoid's security settings are what caused this. I would think SolarWinds would have sent an email to all of the app users so they would be aware of this, and HOW to work around it. Until, my review has all the necessary steps outlined here. OLD REVIEW: I use Solar Winds RMM app in conjunction with this app. It used to work. Now it opens a screen that says ready, but when I attempt a remote session, nothing happens. This is a pointless app. It does nothing.