SnugCam

Snugcam app always crashes. Very inconvenient as it is a baby monitor!! I need to be able to see and hear my children when they are having quiet time or sleeping at night so I can get things done. Going to try the netcam app I have seen mentioned in the reviews. Also, when I try to move the camera on my phone, it is super slow and I can not figure out how to change what direction the camera moves with the automatic buttons.

I have an android and can't even use the camera because the app crashes EVERYTIME I try to open it. Have redownloaded several times with no success. ps - we are also on our third camera as well after receiving two faulty cameras. FRUSTRATING!!

I'm having the same exact issue. As soon as I open the app on my Android, it crashes and the icon starts blinking at the top of my screen in the notification area. It worked fine until the recent update. Now it is COMPLETELY useless. Very disappointing!

** 7/3/17 app still doesn't work - but did find netcam, that is compatible with my once useless snug baby monitors! 6/29/17 This is my second review because I cannot find my first one from yesterday. (Looks as though they deleted it.) Since the latest update on my G5, my two cameras are useless. I have nurses in my home for my special needs son and need to monitor his safety. Please fix. Immediately. At this point? Do not recommend this product.

Last update killed it...constant reboot of app on S6. I find "Netcam", made by the same people, and it works with the camera...so I'm back in business watching the little guy. Would be helpful if the developer had mentioned this as an option....

App update made the camera unusable, crashes every time you try to run the app. I was able to fix by 1. Turn off automatic updates 2. Uninstall Snugcam 3. Reinstall Snugcam and re-enter credential. 4. DO NOT RUN THE UPDATE! Works like it used to now, but it would be nice if they would fix the update so I can turn my automatic updates back on...

Was working great until the most recent update. Now it crashes repeatedly on my S6 and I have to force stop the app or reboot the phone to end the crash loop. Meanwhile, I can't use the camera to check on my child. Please roll the update back until you fix this!

Crashes everytime I try to use it. Last update messed it up and have been waiting since July for an update to fix the problem. Family members with an iphone don't have any issues.

This app is a nightmare. It's designed for old android os, so keeps crashing and reloading. Which means I can't use it at all. The only thing the camera is good for now is being a paper weight.

7/3/17 - More crash on open shenanigans. Really? Now the app closes every menu I open, even after successfully using the app for almost a year? Seriously? This needs to be fixed pronto.

Crashs.. Forgets passworks. I've had for about year no problems tell today. Fix please. Didn't speend $100 + per cam to not to even being about to use them ???????????????????????????? downloaded netcam working so far

Doesn't work anymore since the latest update. Apparently everyone is having the same issue. Now it seems to work when it wants to. Terrible. I loaded the Netcam app and it works.

Latest version just crashes and exits, leaves the icon in notification area flashing on and off. Please fix this bug! The cameras are of no use if the app doesn't function!

App was working fine until the latest update 3 days ago, now it only gets as far as the splash screen and then back to my Android homescreen. I am running on Galaxy S8. Going to remain at 1 star and i will likely be asking for a refund on my cameras unless app gets fixed in the next few days.

Used to work. Latest update broke it. When is a fix incoming? I am a few days away from going with another option.

So frustrating to set up. It shouldn't be this difficult. Got it to work for a while, now it's an elaborate doorstop.

New version crashes android upon startup. Does work on my galaxy S6 but not on my galaxy 8

This is so tempermenal always crashing and going back to the phones home screen so frustrating!! When it works it's brilliant!! Mostly it's awful!!!

I can't even open the App. I like to check on my baby now I can't. ???? I hope they fix it. Update: still not working. The last update made it so I can't open the app. If they dont fix it soon. They will lose me as a customer.

Recent app update keeps crashing. No updates available, so I am on the latest version. Hoping for a fix to come out soon. (phone is galaxy s8)

Last update causes it to crash. No longer works properly. It only works when I 'force stop' the app, unplug the camera, and then restart the app about 10 seconds after plug the camera into the outlet.

Worked well for over a year until this week. Junk now since update. Nice job

Looks like I'm not the only one else having an issue lately. My cameras worked fine until the last month or 2. I've completed factory reset them, deleted the app from all devices and have tried multiple times to gain any kind of function. If not fixed soon I'll have to invest in a new set up with something else.

Last update killed this app. No response to emails for support. Unfortunate as I really liked this app. Still works for iPhone.

I'm having the same problem as other recent reviews - the latest update has made this app unuseable.

App updated and now does not work. Cams are useless without app. This needs to be repaired quickly.

App crashes as soon as I open it 95% of the time. Completely unusable app, and therefore a completely unusable camera.

Latest update causes it to continuously crash. Unusable at the moment. Update: now is September and still continuously crashes

Used to be fantastic until the recent update. Now it just closes as soon as I open it up. Please roll back the update or fix the issue!

App stopped working with latest update. Now I can't monitor my home and childcare. Please fix!

App worked for some time, and recently stopped working since last update. Please Fox it! Thanks

Latest update does not work! Takes me back to homescreen. Please fix ASAP

Need to back out the last update, it does not work. This is also the case for Apple as well.

The app doesn't work. Which makes the camera useless. Every time you open app it closes. Waste of money. Hope they fix the app

I recently moved and got new internet. since then my camera will not connect to and of my phones even if it is hard wired to the router. I've tried everything and nothing works. It did do a decent job when it actually worked

Tried connecting using both snugcam and netcam apps and neither will allow me to connect. Both apps claim a problem with the username or password despite scanning the device's QR code on the bottom. Reset the device and tried to connect again using QR as well as Wi-Fi connect, both to no avail. Will never recommend this product to anyone.

App crashes before it even opens on my android phone. Worked perfectly on my iPhone.

Same issue with recent update, please fix soon!

App isn't working properly. As much money as I paid for the camera I would expect the free software to be of use, but I guess not.????

Biggest waste of money ever. Don't waste time or money on this horrible product.