Lynx

Lynx is part of Prognos solution to support field-based technicians on their day to day activities. Lynx allows to support and schedule all field operations by providing precise activities to the workforce.

A set of pre-determined activities is passed on to the technician phone. It also includes the complete equipment configuration on the field, avoiding unnecessary interactions with customer support.

All equipment information is available and uploaded using an embedded QR Code reader which will allow the technicians to insert equipment information swifter.

Lynx is prepared to work offline during the field operation which means that there is no dependency on cellular data to execute scheduled operations.

An effective syncing mechanism will assure that all the information is updated at the central servers once Internet connection is available.