Ping Customers - Keep in Touch

Keep In Touch with Customers

Customers may forget us, but we can not forget them and their reminders

How Ping-Customers works

1. Define custom fields of customers, you want to capture e.g. policy number, vehicle number etc.
2. Define Events e.g. Birthday, Renewal Date, Payment Date etc. with frequency like annually, monthly etc.
3. Define SMS template for each event
4. Add customers and attach events
5. Ping-Customers will keep sending reminder SMS to customers on those event dates.

Features:

* Six custom fields of a customer can be captured.
* Define events frequency annually, half yearly, quarterly, monthly, weekly, daily or once.
* Send SMS using SIM, bulk sms url (your own web sms) or pingcustomers sms service.
* Auto reply SMS when someone send predefined SMS code to you.
* One click cloud backup & restore of your entire database.
* Appends your signature to every sms.
* Add new customer quickly from your address book.
* Create groups of contacts using labels.
* Send bulk SMS to all or specific customers.
* Use "special fields" while preparing SMS templates, like event date, name, customer name or any custom fields


Notes:

All features are available in free version without any restriction and without any advertisement but you cannot change inbuilt SMS signature (pingcustomers.com) in free version.

To define own signature, you have to purchase app through "buy" option at very minimal cost.

You can also contact support team to buy app using other modes.

To use PingCustomer's SMS service, contact support team.