Petron

Why do I still need to give 1 star for this?There should be "0" option! 24hr "FREE" Towing Service? 24hr my @$$! Not so reliable at night! They will ask you to pay the towing service and you will just reimburse it! A call center agent said that the customer account can only be verified during office hours before you can avail the ABSOLUTELY FREE SERVICE! So pay it muna, then reimburse it na lang! Wow! Thanks, but no thanks!

got no problems with your product guys, but your app??? C'mon, you hired the best people to make your gasolines, can you do the same for your app? It keeps on telling bout new version but still nothing happens. Now I can't open my account, it's been almost a week, fix it guys or I'll be good switching both on app and product. My loyalty is at stake unless you don't care.

Before loyal ako shell and v power diesel gamit ko. Until may recomend sa akin petron card free points so try ko card and also i try their turbo diesel. Gusto ko test kung t Real 1 pt is inquivalent to 1 peso. 8 month naka 436 pts ako. Redeem ko sa petron 430 turbo diesel true naman wala ako binayaran eversince petron na ako. Now may 350 + pts ako at may problem app nyo try ko redeem uung 350 this week. Pag di ko to na redeem good bye. shell na ulit ako loyal lang ako sa inyo because sa free gas nyo galing sa points nyo. Base naman performance mas v power kesa turbo diesel.

The app is once again informing me to update, but when I click the option, there is no selection for an update. Right now I can't do anything with the app because it will not open until I update. (Again, no update option in Google Store, when you get directed there. Petron IT's kindly fix this, I can see my points because of this issue.

My problem is the same as them. You know what i mean. I hope you can address our problem immediately. You are a big corp, San Miguel Corp group of companies, the country's biggest conglomerate. Nkkhiya. Software lamang. Di nyo pa solusyonan.

TO FIX NEW UPDATE AVAILABLE TAP TO UPDATE LOOP ERROR: clear app data, should be prompted to relogin. It worked fine on my side after doing it. I hope you will have the same results.

LOYAL CUSTOMER SUGGESTION: New V.C REGISTRATION process can maybe more convenient if it can be possibly done online (through the use of this application). But sad to say, it CAN'T. Please do something about this.

All points went back to ZERO! It started when logging in says invalid username / password. Changed password and loss all my damn points. OMG! I'm moving to SHELL with SM Advantage points instead! Petron is nothing but a waste of time and money! Goodbye PVC! You deserve it!

"New Update Available" Error Recently when opening the app, it always says "New Update Available. Tap to update". When tapping, it moves you to google play but no update available. Endless loop. Tried mobile or wifi connection. Tried uninstall/install. What I liked before is this recorded down my gas expenses. Now it's just useless.

Useles trash. Does not even open kept saying update is available even if there is none. It has been like this since their last update...

Cannot reset password, always with an error when hitting forgot password even if the email address is correct. Seems they dont want anyone to use the app. Also asking me to update because there ia a new version but there's none. A hassle to use

Towing service isn't free. I paid 3k. Customer service said they'd send an email to verify eligibility of the card and give instructions for reimbursement. 1 week has passed and still no email. False advertisement.

Petron Value Card is fine but this app deserve NO STAR at all! It's useless, I can't open therefore it has nothing but take space on my phone's storage. Uninstalling app now!

Was working fine until I checked a few days ago. Wouldn't open and wanted an update, only there isn't one. It's basically useless now. Please fix it ASAP.

It says new update available and tap to update. When click open, it brings you back to new update avaiable and tap to update. When click open, it brings you back to new update avaiable and tap to update. Endless loop. Do not even get me started with uninstalling and re-installing the app.

I cant login with this app. Login website and mobile app is different? And send email white screen de? What happen with this app?

it used to work fine.after the update,it wont load at all.tried to reinstall,after the login screen,it still wont work.tried already on 2 devices.please release an update fix.thanks!

Oh come on! With your company's profitability, surely you can hire better app developers and procure systems that can keep records of millions of customers!!!

The app says there's an update, but when you tap on it, no current update available in Google Play. Fix this please. This has been the issue ever since and was never fixed.

Looping "New Update Available" issue fixed after uninstalling and reinstalling the app. So far so good. Hope the app is enhanced to provide average daily, weekly and monthly stats. Samsung Note 4

Good attempt but app is unstable and keeps crashing on Contact Us. Also, the deals do not apply so much to Cebu City. Only benefit would be points redemption. Too bad, because the card is a great idea but ultimately a bad, lazy implementation on Petron's part.

Tapping on installed app brings a message to "Tap to Update". However there is no update available on PlayStore so this just goes around in a circle. App is unusable.

Was working great... Until the dreaded "Tap to Update" error message of death! It's already a 4-star-ish app for me until now...

Im so happy to recieve my value card and it state their to log in or download this crap app.. but its waste of time.... IM SO DISAPPOINTED

A big corporation such as yours, what a shane you cannot make your app work. You seriously need to get your I.T. guys to work on a fix. Last update was Septembrr 2016!!!!! DO YOU EVEN READ THE COMMENTS!!!!!!!!

Your app has a lot of bugs, very frequently the app is closing when you tap on something, sometimes it is unresponsive. The features are good, there are just too many bugs. Fix the bugs. Until then, my rating will be low.

I just simply forgot my password, I hit the button so they can send me a new one but everytime I submit it says: Failed to send email. Please try again later. ..I did try more than a hundred times already.. nothing happens.

Why put the app up if it doesn't work? Keep asking us to tap for update and there's nothing to update. And Google Play allows apps like this to surface on their store?

App says need to update app yet already up to date says google play. Useless app now.

WHEN I TRY TO SIGN IN IT SAYS INCORRECT PASSWORD/EMAIL WHEN I TRY TO USE FORGOT PASSWORD EMAIL NOT FOUND !!! I ONLY HAVE ONE EMAIL HOW THE HELL IS IT NO REGISTERED WHEN MY CARD NUMBER IS REGISTERED!! YOU NEED TO FIX THIS !!!

At first it was ok after I installed it. Then it keeps on saying that it has a new update. After I tap it, there is no update at all. Please fix this.

Glad to have you back and working again, i just dont like the new mechanics for the towing services though unlikely to use it but its more helpful before

It keeps on crashing on several devices and loading too much redundant data that slows the apps performance.

After instaling it then im making an account it say petron value card number invalid wtf.....tsk

Update app always pop up but when ill try no update button..ill try also to clear app cache no luck..now i cannot see my points

I cannot use my app! It says a new version is available and will require you to tap the page to update but when routed to Google Play Store, update button is not available. Kindly fix this!

This Petron Value card app is just a piece of crap. I installed it and worked perfectly fine, while exploring it just suddenly crashed and won't let me log back in anymore it will just keep on saying that a new verion is available "Tap to update" but right after tapping it will bring me back to the google play store just to find out that there is no new update for it at all!

Downloaded the app for the first time but it said that new update is available. If i tap update, it will just lead me google store and no update button. It only shows uninstall and open. Wtf

At first, it was okay. Then, now, I can't open the app. It keeps on saying "New Update is available. Tap to Update". But when I tap it, there's no update at all.. I tried to uninstall and donwload it again, but it is still the same problem. pls fix this. Thanks

Cant open with the new update! Always route me to "new update", now this app is useless. Pls correct.