Mobile Servicedesk

Mobile Servicedesk Free App

Rated 4.43/5 (7) —  Free Android application by Zitac Consulting AB

Advertisements

About Mobile Servicedesk

Mobile Servicedesk connects to Symantec ServiceDesk and enables end users and technicians to effortlessly work mobile.
End users can quickly create new incidents with attached images, recordings and GPS position. You can also view existing requests and their progress.
Technicians can edit and work incidents as well as claiming and assigning incidents in their queues.
Other great features:
* Select associated assets when creating incidents
* Multilanguage support: English, Spanish, Swedish, Norwegian, Portugese, Danish
* Questionnaire – gather problem descriptions in a step by step, custom designed, questionnaire when creating new incidents
* See tasks within groups, both assigned and unassigned
* And much more…

How to Download / Install

Download and install Mobile Servicedesk version 3.5.0.1 on your Android device!
Downloaded 100+ times, content rating: Everyone
Android package: org.zitacconsulting.MobileServicedesk, download Mobile Servicedesk.apk

All Application Badges

Free
downl.
Android
2.1+
Bug
buster
For everyone
Android app

App History & Updates

What's Changed
Latest
* fix for Symantec Workflow 7.5 sp1
* various improvements, including retsricting emialing, image compression etc
Version 3.4
* Bulletin messages
* Branding and startviews
Version update Mobile Servicedesk was updated to version 3.5.0.1

What are users saying about Mobile Servicedesk

X70%
by X####:

Nice features to attach camera pictures and record sound for the incident. End-user functions so far but the developer promises a worker app soon. Looking forward to it.

C70%
by C####:

Nice features to attach camera pictures and record sound for the incident. End-user functions so far but the developer promises a worker app soon. Looking forward to it.


Share The Word!


Rating Distribution

RATING
4.45
7 users

5

4

3

2

1