Wescom Credit Union Mobile

It's pretty simple to use... I'm just EXTREAMLY disappointed that they got rid of the temporary block card option. This is a top 3 feature for me might begin to move my money where I can trust it if not fixed soon. EDIT: Today I was contacted by a rep of Wescom explaining the situation and how it is now back at online (I had already put my card on block as I was cosistently checking). I appreciate the call and it shows they really care about customers concerns.

SnapDeposit works works after about 15 tries. Most of the time I end up just driving to an ATM. Renders the app no more useful than the mobile website (which is actually pretty good). This and other unstable apps make me want to go back to Windows Mobile - app-gap and all.

App is slow, glitches constantly, takes forever to load. I used to love having it on my phone but it's faster to just bring up the mobile site these days.

Works great on my blackberry priv, and also ran on my old Z30. Never have an issue other than that it will sometimes crash but that issue is very very rare.

Since update... Doesn't allow me to transfer money FROM savings TO checking. Please fix

app keeps closing and restarting. please fix.

Worked good until Android 8.1, hopefully they'll get it updated

Love it

I love this credit unoin for it's great underdtsnding and business with me and others.

July 27 update fixed snap deposit error for Google Pixel XL, Android 7.1.2, FINALLY!

Snap deposit now works!! Manually, auto capture doesn't work. It has a problem with back of the checks (4tries). But at least i was able to deposit a check. I have an older phone. Running android 5.1.1. (Wescom is still an awesome bank. Wouldn't go any where else)

Recent update had the app working for a week. With my Droid Z Force, it just sits on the loading page again. This was a problem for a month. Y'all fixed it for a week, and now it's awful again. The mobile website isn't an option because your "banner" (which is really a pop-up the developers refuse to call a pop-up) obstructs any and all options repeatedly. I'm left with no option. Wescom gives me zero choice for convenience. Hate everything about this app, the mobile site, and questioning the purpose of even having an account with Wescom at all if I literally can't see my money

SnapDeposit no longer works with latest update. The CU is great and the app is okay but I really need the SnapDeposit feature. I have to go out of my way to drive to their closest branch miles away just to deposit a check. Hasn't been addressed for over a month now. Please fix ASAP!

Latest update fixed snap deposit, customer service called to notify what initially was wrong with previous update and called again when newest update was available.

Service is awesome. I'd reported that my Snapdeposit wasnt working, and it was fixed within a very reasonable time frame. It works great now!

Using most recent update with Android 7.1.2 Nougat and experiencing the same loss of functionality on Snap Deposit with "an error occurred" message. Restarting the app or system does not fix. Was able to use successfully prior to this--this function is the only reason the app is useful! Please fix asap

This app has lately started crashing every time I try to open it. I have sent feedback about it over and over again but nothing has been done and I have gotten no response.

Snap deposit will not take a picture even with the check aligned properly.

This version does not work for snapdeposit

Snap deposit broke on latest version

Snap deposit no longer works, customer service doesn't help.

I want the old version back! This "new and improved" version is horrible! I used to be able to turn my phone to landscape view to see all of my accounts and, with I selected one, several lines of transactions. Now I see about 1.5 accounts or transactions PER SCREEN and have to scroll for 30 minutes! Also on the old version I could just hit the "Payment Due" text and it would take me right in to transfer to that account, with all the options defaulted. Now I have to hit Menu, Transfer, choose the type of transfer, choose from line, choose to line, enter the amount.... It's STUPID to have to take 20 clicks to do something I used to be able to do in two! And where are the pending transactions?

They fixed the Express View! Plus they called me to let mw know the fixed ir... now that's customer service :-). Additionally I love a previous change they made to monthly limit vs daily limit. Occasionally I'd get large checks that i couldn't snapshot deposits due to daily limit. With the monthly limit change it makes this sooo much better! Way to go Wescom listening to you clients... thank you!

Please fix Express View. There's been an issue with pending transactions, duplicate transactions and deposits, as well as inaccurate available balances.

I liked this app but now the express view function doesn't update the pending transactions, even though they have cleared they still show as if they're pending.. please fix ????

Wasn't working better now

Express View keeps showing pending transactions

Doesn't work anymore. I have to exit and keep trying to open before I can actually see my account. Hate the update.

Customer service called me personally to inform me the wecom app had been updated and was fully functioning. I appreciated the fervor for customer satisfaction. The app is 5/5 best banking app

I'm a new user and every time I try to make an account here I'll put in the number but it'll say "request failed". So I guess I'm not banking by phone.

Update 11/17/16: wesom has fixed the issue and called me to advise. This app used to work great, now it just stays on loading screen. Please fix. Uninstalling

Express view is fixed but now the app takes forever to load.

Doesn't load!

Now it doesn't work at all. It will stay on the loading screen for ten minutes before it even gets to the login screen. Why even bother? I am tempted to move all my accounts to Chase, who has a very nice app. At least I can do mobile banking with them.

Used to be able to use this app all the time no problem. Now I can get it to go to the login page. Just says "loading". Pls fix this app needi it to work!!

Hardly ever works. Takes 10+ minutes to start up. Worst banking app ive ever taken part in. Snap deposit is nice thougg and ease of access us above par if you ever get past loadinf screen

It used to work great until the last update. Now it takes forever to load! I can't even use it anymore.

I cant make transfer and i can pay my credit card, i cant even login it say no net work connection when in surfing the web with full bars

Must've ran another update because now it won't load again. Please don't offer simplified banking with snap deposit if the platform does not work. Note 4.

Takes forever to get to log in screen, sometimes 5min plus. Very inconvenient, works ok once you get in.