Schiphol Amsterdam Airport

Push notifications for enrolled flight not working

Why simple things as departures and arrivals not in this app? Now I still need to use the website!

Nice happy but there is an annoying thing, maps does not support zoom in/out

I really liked the old app, and tried this one again, but it is just garbage. The indoor map is 100% useless. Needed to go to google maps to find something. Its really a shame that a good airport like this allows such a bad app to be released.

I downloaded the app to see if it worked. It displayed the correct info for my flight.

Would be even better if there was a prediction for the security waiting time instead of only the live one

Slow, terminates by itself. The worst app made for the worst airport in Europe. When I refresh a flight that I'm watching sometimes the app freezes and a popup window suggest to stop the application or wait. If I wait I can't use the application.

The old app was good. Since you started with this new one it is a big mess with unstructured chaotic screens cluttered up with irrelevant hints and notices. Helpful functionalities are now missing or deliberately removed. The map is still there but useless. Why did you start all over in the first place? This is really bad customer care. I can hardly believe that a respected airport makes a mess like this! >>>_____>>> RESPONSE to the Ducth-written Schiphol question: no, I cannot be more specific. I gave a general idea and some hints. I cannot compare specifics because the old app is gone and I don't want to be your beta tester because I don't have time for that, there is not enough space here and I do not support your new design choices. More important: you missed the point. I complained on a general level about designing and the design of a new app and the bad user experience (UX) while dumping most of the good stuff from the old app. Now you ask for help with rebuidling from scratch? Try to figure it out out by looking at the good stuff in the old app you destroyed.

Huge help for a big airport!

It's ok. The widget is way too big on a Galaxy S8. Reserves almost the whole screen but eventually only covers half of it. Resulting in a huge amount of 'white space'.

ik denk: geen Cargo... als ik dan cargo add to homescreen op mobiele website wordt ik naar de voorpagina gestuurd; schiet ook niet op. desktop website opvragen en add to homescreen werkt ook al niet. App is kwa passagiersvluchten wel ok. ps cargo als favo gaat wel maar dan moet ik toch nog eerst de browser openen; daarbij wordt een pagina zonder gegevens geladen omdat datum ontbreekt, moet dus eerst verversen.

Work, dead handy if you are flying through schiphol.

Nice updates on the flight status 10/10

Would love to have additional info on realtime of security waiting line

I use it everyday as cabin crew. It is quick and very easy to use.

De app werkt met iedere update beter en krijgt steeds meer functionaliteiten in plaats van de standaard "bug fixes and performance improvements" die je bij andere apps krijgt. De kaart kan nog wel verbetert worden want check-in 1A staat er nog niet op en de gates zijn niet makkelijk zichtbaar (je moet heel ver inzoomen). Ook zou de app zelf nog een likje (blauwe) verf kunnen gebruiken. De functionaliteit is in de basis prima. Je merkt dat er een team hard werkt om de app te verbeteren en dat stel ik zeer op prijs! Op dit moment 4 van de 5 sterren. Keep up the good work!

Used to be a useful app, but the last few months the notification of flights either fails or are sent literally 2 weeks after the event!

Wat in hemelsnaam hebben jullie gedaan met de app? Het is nu helemaal kapot. Ik kan niet eens een vlucht opslaan. De oude app was 1000x. Beter, mooie design en kleuren. De nieuwe app ziet er echt kinderachtig uit!

Waardeloos, ook na update van 22/05. Oude versie is nog steeds veeeeel beter. Nieuw versie, geen update op aankomstijd .. Je kan beter uninstall

Bij een oudere versie kon je (tot 24 (of 48?)uur) in het verleden zien of een vlucht op tijd was vertrokken. Nu geeft de app op de dag van vertrek (na het vertrek) aan dat er die dag geen vluchten zijn. Raar.

Previous version was much user freindly

Thank Schiphol for adding the list of departing and arriving flights again. App looks great now.

I have no idea. i need to use it more times.

The app is good, in the option contact us, we can talk by chat with someone about information. Then, it's have been help me within a trouble that I was looking.

I preferred the older version, notification of the departure gates numbers and when boarding begins, able to store flights further in advance. One big and perhaps the best bonus is that this app it notifies you if your plane is delayed or cancelled long before some airlines do via their apps or websites (easyjet and Vueling)

Preferred the old app. Miss the notifications and the bingbong sound

Old Version was better. not receive notifications from app

Waardeloze app. Was veel beter in het verleden.

I really want to know if the Administrators ever read the reviews? I couldn't find a single positive feedback for the new version, why would anyone ruin a good working app and replace it with a useless app where you have no useful functions, for example if I wanted to look for a flight, there is no way to save it for later viewing, and no notification, no more (my flights), many other good futures gone, also to make matters worse, when a flight lands early by 20 minutes, the app says (on time)!

Old application should have just be given a facelift. This interface is terrible. Not intuitive and 80% of the previous functionality is gone. Do not update!!!

Good

Surely the one thing you want to get right are the notifications so that people know when their flight is "Go to gate", "boarding", etc... And you even managed to get that wrong! (on top of all the rest reported by others). My flight started boarding, status changed ok, but no sound, no notification, nothing. Oh, and the new version is fugly too, I'm sorry to say.

Why taking something working and ruin it. I don't care about your design, all I care is that the app doesn't show the true landing time or any notifications about the flight. Make it work please.

Unsure why all the functionality about listing and saving 'my flights' has vanished. Only flights for 'today' and two days ahead a searchable.

Ever since you updated the app it's unusable the flight times never updated right and generally unclear which is a shame because it used to be good take it back

Wat was er mis met de vorige versie van de Schiphol App ? Deze nieuwe heeft heel erg veel aan functionaliteit verloren. Ik gebruik de oude versie nog steeds, zolang het kan.

What happened? This must be a deployment error or something. This app is literally unworkable at the moment.

You have distroyed what was a good app and turned it into a useless one

Wat is er gebeurd met de oude Schiphol app? Deze is echt verschrikkelijk slecht.

since the update the app is not working