Metro Transit

I first tried this in 2016 and it was terrible. A year later and I try it again and it's still terrible. Do not use

Can't use on the bus You would think that even if you can add value to your card from the app that it would remember your card and you could scan your phone on the bus - but no this does not exist.

Haven't been able to sign in for over a month. Error communicating with server

Would rate a 4 star but I can't add more than one card at a time. Please add this feature.

Now I can't find the place to pay my go to card

Pros: The UI is clear and simple, and it's pretty convenient all around. This app is the closest you can get to just being able to buy bus fare immediately with your credit/debit card. Cons: It's buggy, meaning frequent login and payment errors. Also, a Go To card is still better value since you can get extra value for putting on more money - that feature isn't in this app.

I bought a non-rush-hour ticket at 11:30 pm. Went to get on my bus and the ticket wouldn't activate. Said I needed a rush-hour ticket. 11:30 PM IS NOT THE TIME TO DISCOVER YOU CAN'T GET ON THE BUS.

I purchased my all day pass tickets during 2 days until the app log me out by itself. I tryed to log in and it's says my account doesn't exist and there is an error communicating with the server. I couldn't use the last ticked or buy again. Now I'm wondering is my credit card information save?

IDK app seems fine to me. I am from Los Angeles and am out at Fort Snelling - trip planner tells me which train and bus to catch. Franklin Ave Station, catch the 2bus and get off at Franklin E and 1st S. If you don't hear from me in a week - please send search party lol

Same thing other people are saying- log in works fine online, but not in the app. Keep getting error connecting with the server message. I want to give you my money. I want to buy a day pass but I'd have to pay to get to a machine anyway, so... cool. So frustrating.

One of the most poorly designed payment/ticket apps I've ever tried to use. Maybe MTC should hire a real design firm in the future.

This is a dreadful app. The trip planning tool is nearly worthless. Maybe useful for purchasing tickets at the absolute most but I haven't tried that. Awful.

App logged me out and kept saying that it couldn't connect to the server. Caused me to miss the bus and be late for work

"Cannot Connect" error. Unable to do anything.

I was delighted to see that MetroTransit created an app that I can purchase tickets and pay for them with either PayPal or a card. The driver was courteous and informed about the app & I had no problems with getting to my destination and back again. And I have been telling anyone who'll listen how cool & convenient the app is! I'm supposed to be getting bus cards from the county but my caseworkers are, evidently, otherwise busy. So I am grateful for the app because I could charge my ride to the doctor this morning. Thanks!

Worked fine at 1st.... now I'm getting a can't connect to server error msg.... also would prefer to be able to purchase monthly passes.

Worked very well to order State Fair Express tickets. Will also use in the future to purchase light rail passes as well

Cannot communicate with server error constantly after a week of working well. Major disappointment

Finally got it to install on my Note 5. Was able to buy passes and use them for the family. Wish you didn't need to create an account though. Guest option would be nice.

Was able to purchase and use tickets without any issue

It keeps logging out by itself. If it keeps doing that, I'll not use it anymore.

Have been waiting for the ability to purchase tickets online for a while and this app is exactly what I wanted. Simple and easy to use

Add a rain weather feature instead of just the night/day. Might be fun

Worthless

Resident of Buffalo here. I was directed to download this site on the NFTA metro website. I thought it would be a convenient idea since I would not have to worry about physically carrying cash or a card all the time. Unfortunately the app or servers are not functional. I have tried to create an account multiple times but that function does not work because of the servers not responding. I would just be happy to buy bus tickets as a guest but it is impossible to do so without making am account

Installed the app and tried to create an account, server error. So I went online and created an account. Online my account works just fine. Try to sign-in on the app, server error. Uninstalled and reinstalled, same issues. I tried while connected to two different Wi-Fi networks, I tried while on 4G...same issue, server error. I'm done.

Not impressed with this app. After downloading the app, I wasn't able to create an account because of an error message (no server connection, even though the internet connection was fine). It's not a good sign when I can't make it past the first page of the app without an error message. Please fix

Can't connect to server to create acct despite just downloading. Tells me to check connection. Was happy to have an app but this is worthless

Cannot connect. Says to check my connection, but the connection worked just fine to download the app...

Not able to connect to servers.

Was able to sign in and now it's great. Much more convenient to use the phone.

Convenient but don't rely on it. Their servers have been wonky today and literally left me stranded.

Unable to connect.

Cannot be used to buy EXPRESS bus tickets, even though it doesn't tell you that. The option to buy a bus ticket only provides one option: "bus/metro" for $2.25 and you would think this is good on any bus, but it is not. Apparently, an "Express" Bus is supposed to be $3. Not that you would learn this from the app. Deceptive and unhelpful. The trip planning tool is also frustrating to use.

I didn't believe till so saw it myself. This app is way below the mark. It can't even show your bought tickets once you log off and log in again. I had this one unused ticket which was valid to be used till 2018, I logged out of the app and logged in and can't see that ticket. It's like putting your money in a ditch. Such a waste. I wish your team had better developers.

I thoughts this would be a great and convenient way to pay for bus rides, not having to worry about carrying a card or purchasing paper tickets. However it's a junk app. After the update I can no longer purchase tickets from the app with out it crashing. I tried updating, reinstalling, resetting my phone nothing works. save the space on your phone don't bother with it. Maybe someday they will create an app that actually works.

Shortcomings are obvious in this app. You need to provide Express Route fares for your most frequent user base. As for myself I used the Plan section to find a price which worked nicely but there was no option to buy the tickets from that page. Frustrating is the word I would use to describe this app.

Blows. Quits when I enter my password and doesn't let me select a payment method. People are wasting their money on this, Metro Transit. Fix this asap. This app officially does not beat cold hard cash.

Downloaded this app to make life easier . But I guess I was wrong. It worked fine for two days. On the third day I wasn't able to purchase the tickets. So uninstalled the app and then reinstalled. After that I wasn't able to login to my acc . What a waste of space on mobile .

Horrible.... Why can't I have my metro card be represented by the app? I have a 10 trips pass. The app was designed by a 3rd grader. Welcome to 2017!