My Doctor Online (NCAL Only)

My Doctor Online (NCAL Only) Free App

Rated 3.78/5 (415) —  Free Android application by Kaiser Permanente

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About My Doctor Online (NCAL Only)

My Doctor Online (formerly KP Preventive Care) for Kaiser Permanente Northern California members. Stay connected with your doctor anytime, anywhere.

App Features:

• Schedule appointments, including video visits, for you and your family in Medicine, Women's Health, Pediatrics and Optometry (video visit not available for Optometry). You may also have the option to schedule a specialty appointment directly in the app after your doctor has made a referral.
• Join your video visit right from the app.
• Receive appointment reminders and details, and if you need to, cancel or reschedule.
• Get preventive health reminders for you and your family.
• Refill Prescriptions
• View your lab test results
• View your personal doctors and email them. Send a photo from your phone.
• Get personalized care information about your pregnancy or certain scheduled medical procedures.
• Call our 24/7 Appointment and Advice Center anytime from anywhere.
• Search for a doctor or health information our doctors recommend to their patients
• Receive quick tips on pressing health topics and how Kaiser Permanente can help.

My Doctor Online: Your personalized care in one place!

Getting Started

After you download and launch the app, you’ll be asked for your kp.org user name and password. If you are a Northern California member and don’t yet have a kp.org user name and password, you can register from the app – just tap “Sign In Help” and follow the prompts.

How to Download / Install

Download and install My Doctor Online (NCAL Only) version 5.0.0 on your Android device!
Downloaded 100,000+ times, content rating: Everyone
Android package: org.kp.tpmg.preventivecare, download My Doctor Online (NCAL Only).apk

All Application Badges

Free
downl.
Android
4.0.3+
For everyone
Android app

App History & Updates

What's Changed
• UI improvements for scheduling an appointment
• New sign in screen
• From the Menu, easily access questionnaires emailed to you from your doctor regarding your care
• Access the My KP Meds reminder app in Refill Prescription
Version update My Doctor Online (NCAL Only) was updated to version 5.0.0
More downloads  My Doctor Online (NCAL Only) reached 100 000 - 500 000 downloads
Name changed  Name changed! KP Preventive Care (NCAL only) now is known as My Doctor Online (NCAL Only).
Version update My Doctor Online (NCAL Only) was updated to version 4.4.2

What are users saying about My Doctor Online (NCAL Only)

Y70%
by Y####:

This app won't even open I tried turning off the my phone and turning it back on and it still won't work I'm deleting it

Y70%
by Y####:

Please add the ability to filter or select date range to the schedule appointment feature. It's impossible to efficiently schedule anything beyond a week or so because you have to click slowly through every single available appointment from now until infinity. What would be a simple request over the phone (schedule me for 2 weeks out) becomes infeasible.

Y70%
by Y####:

When it works it works great however most of the time it won't let me log in.

Y70%
by Y####:

I've tried several times it does not work unloaded it and reloaded it it still does not work

Y70%
by Y####:

Video appointments is a great feature.

K70%
by K####:

Couldn't even access the app.

O70%
by O####:

Just updated to this app. Cannot sign on but older version of app did work before.

Y70%
by Y####:

This new updated app is great..its easy to use, i just wish it had all the doctors I've had procedures with ie: surgeries/physical therapy.

Y70%
by Y####:

Video visits dont work. Even went to Kaiser in San Francisco and met with their IT department rep during one of my appointments. But they couldn't fix it.

K70%
by K####:

This app is a joke, really you can't find any appointments, anywhere, at anytime this year ...... please fire your tech staff and start over .....all of the tech for Kaiser is horrible.

Y70%
by Y####:

Great in theory. Due to my disability I had to have visits every two weeks. So the video visit is a great way to save me the drive and copay. But lately, nothing but problems. The last two weeks I can't even open the app without a code saying session expired due to inactivity. Need to fix this and fast.

Y70%
by Y####:

I have the app on my iPhone and love it! But now I am trying to put it on my Home Office Computer and it will not bring up a current phone number; it only brings up phones that I haven't owned in years; so guess it needs to have some work done to allow it on a regular computer, not just a phone!!! That's nuts!!!!

Y70%
by Y####:

Garbage! Everytime I sign in despite using the correct password I get locked out, a process that takes an act of God to fix

O70%
by O####:

Try to login Let Me In the first time but I went in for the second time now it's telling me error error error error please fix if not I will not change my star

Y70%
by Y####:

No reason KP needs to access all this app days it will. Reconfigure so it only accesses the bare minimum

F70%
by F####:

Defective. Crashes every time I try to compose a message to my doctor.

Y70%
by Y####:

First time to download and use the app and its perfect! Good voice and video quality, no hiccups or login issue, conviniently useful app for MD appt.

Y70%
by Y####:

Keeps telling me the app has stopped! Won't let me log on.

N70%
by N####:

Messages are always stuck in queue. Servers always too busy and need to try again. Can't even open the message in queue. Kind of the point of the app.

Y70%
by Y####:

I used to be able to use it but it throws me out soon as i sign into it security sign out ... plz fix it i use kaiser apps for a lot of things

Y70%
by Y####:

I love the app

Y70%
by Y####:

The app itself works great. But it's actual value is questionable. You can't use it in place if anything that would require them to examine you. Weight, blood pressure, etc. For an annual visit, they will want you to give blood for tests. So the only thing we did during the video call was schedule an in person visit ;( I uninstalled 2 seconds after we ended the call.

B70%
by B####:

The app needs at least three new settings in my opinion: (1) allow the user to set the session timeout; (2) enable screenshots; (3) disable the annoying top bar notification that tells you you've been logged out.

Y70%
by Y####:

Email you doctor don't work anymore.

Y70%
by Y####:

App can't access my account info half the time and throws an error dialog.

I70%
by I####:

Nice application

Y70%
by Y####:

Best app ever. No problem

Y70%
by Y####:

Video Dr. Visits!!!Thank you, this is a very convenient way to manage my schedule

J70%
by J####:

It's not working please fix says system error

V70%
by V####:

Won't update anything says i have no message when i do it's become super annoying

T70%
by T####:

It had the best intentions but can't function the basic things it's trying to offer. Please fix it!! Very annoying when it's the only way to send photos to you doctor and you can't.

N70%
by N####:

Cant open it now. It trys to open but fails and the report option fails too.

N70%
by N####:

Won't let me access any of my personal information I still have to call to get through and get an appointment scheduled or anything else

N70%
by N####:

Try to open the app and it keeps stopping. Was able to use it before, but not sure if the update messed things up

O70%
by O####:

Current version does not work. Starts to open but fails. Reporting fail through applet do no good.

K70%
by K####:

Guess they don't actually launch the app before release LOL

N70%
by N####:

Video Dr. Visits!!!Thank you, this is a very convenient way to manage my schedule

N70%
by N####:

Easy to use.love it.

J70%
by J####:

I followed instructions completely and no connection could be made. Internet wifi was at full strength. There is no number to call to get help. This app is a definite fail!

N70%
by N####:

Wow! that was fast! I have never seen this website before. It is awesome!


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Rating Distribution

RATING
3.85
415 users

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