Sphero

Don't ask me to contact customer service unless you're going to reverse it. You have to turn on location services to use your Sphero now. What a load crap! I have limited data and as a previous reviewer pointed out, every app likes to phone home collecting data and draining my battery. This USED to be my dog's favorite toy. Now its useless to me.

Data and power drain with update! Don't want to turn on your GPS? Too bad. It will not function without it. It is now useless to me. Turn on location services and every data mining app on your phone gets access, too. Hogging up power and my limited data. I'm guessing when they make it useless and require more power I won't get a refund. I've had mine for years and now its going in the trash. What good would contacting customer service do? Are they going reverse an update so that it won't use data?

Before the updates, this was great but now I have to use my mobile data or WiFi to use it. This severely limits how I use my sphero as I either have to be in my house or throw away all my money to use on the go. Even if you use just Bluetooth and location the connection seems a lot more unreliable.

It says in the booklet 'double tap to wake sphero. So i double tap it. It blinks red twice then does nothing. The next instruction said it would blink 3 unique colours . it didnt do anything. I had bluetooth and location on. It wont connect.

Used to connect on my old phone but now I have changed it refuses to connect to anything. My phone can see it and has paired with it but the app still won't connect my sphero just sits there flashing different colours.

The app often resets my spheros name and level progression. The stats screen is completely broken, doesn't record distance and all the levels stuck on 0. The last few tricks say they are earned in supply drops but I only find cores and I don't like having to stop and wait to change colors. I loved Brent Spiner though, he made it enjoyable for me when he wasn't telling me to bash my shero around or shake the crap out of it. . .the crazy nut.

Unable to communicate with Samsung tab A. Fully charged SPRK and ollie do not connect thru this app. Android version 6.0.1, please fix so I don't have to buy an ipad mini. Location services has been in all the time as well, we have done everything that it asks us to do. We have SPRK edition, should SPRK be able to connect to apps designed for sphero 2.0? Thanks the app is working for the SPRK now.

No regrets buying the sphero. But the feature that forces you to point the blue light at you while in the joystick is not satisfying to me. Why not make it move based on where your phone is facing like the tilt.

Figure it out by digging harder or revise ur response to "we're collecting location information for targeted advertisements" as this is more likely than the latter!! The app is awesome ignoring the gps hiccup, except the occasional and undesirable suggestions/sleep modes while in play mode. Also a developement of using the magnetic north in the phone to reference the orientation of the phone with heading during calibration should be developed or looked into.

The device is very fun but complicated, I don't understand the charging and if it is done or not and e new update brings u using GPS, which is a huge data waster. But it is very amazing and fun when playing

With the most recent update it says that SPRK+ will connect to BLE devices. But i do not know how too connect to it. Every time i try to it says that "no sphero connected"

Sphero is good, but why does the app need access to bluetooth/call/device data/memory? And why does it want to be able to check my browser history? Google play says it needs this stuff, and I don't see why...

Used to have earlier version installed. GPS requirement of this version is useless, have no GPS signal indoors anyways and is annoying as it drains battery

I got my sphero 2.0 for christmas,and it's awesome. Keep up the good work :) and for those people who double taps the sphero and doesn't work,try shaking it 2 times :)

When I connect my spero to any of my android devices (s5,s7)it takes at least 1min to get to the controller screen pls fix would spend more time playing if not for the long connection

I used spheros in my Tech science class, so I got one of my own I love this app this is the best spero app. But I have a question how many levels are there?

I just got a supply drop frequency level up and then a core reactor level up and I checked my levels and the supply drop frequency level was gone. I have no idea what exactly happened but this better get fixed because if this costs me getting max level on all stats after a fix I'm gonna be PIIIIISSED.

I have already leveled up and why when i open the app again it restarts my progress this is crap

Forces GPS as of October 10th, on top of the battery draining Bluetooth.

[Edit] Upon deeper investigation, I have discovered that Sphero is NOT to blame for the required Locations requirement in order to link & use this app. The blame rests with Google. Apparently there is a security issue with BLE devices so Google decided from Android v6.0 thru 7.1.1 & beyond to require Locations in order to activate & use BLE devices. My apologies to Sphero for my initial reaction in my OP to the necessity of the permissions, now edited. Now if they could only make the app a bit smaller ;-) (Original Post) Reading through reviews & troubleshooting issues, it was said you need GPS & Bluetooth for an initial connection then just Bluetooth when playing with the Sphero ball. This is NOT true. Each time you use the app, you need the GPS, Bluetooth, & an internet connection (perhaps just for the initial break in period/online instruction manual, I never got far enough into using the app to know for sure). I've tried using this (3) times so far & each time it required all three items to connect to the Sphero ball. [Edit] If I'da known I'd need GPS & an Internet connection each time I used the device, I never would have forked over $120.00.

I got to the max level and I still haven't unlocked the move sneeze and the only way to get it is by leveling up

Works beautifully with my Samsung Tab A. Kids and I love playing with it. The challenging missions and unlockable features make it perpetually enjoyable.

Connection super inconsistent, as of right now it's just sitting hanging at a splash screen, does not open.

I wanted to play the party games and I could not find them even know on the box it said "PARTY GAMES" on the right side of the box. Where are the party games?

Who not love this game... This is sphero, robot!!!

Why does it need gps on to play having a laugh!!

My Sphero loves my tablet. The camera app you made is poo

Don't own a sphero

Loved it so much every thing worked realy good but I want more types of sphero than just a little bit of spheros thank you to the company hwo made the sphero exist, to the sphero company.

Doesn't even work. It won't load.

I love the power ups and the controls are very easy to use and understand. Nice work Sphero inc.

my sister wants to Play spero but it's not conecting

But why don't you make a app in which sphero will follow us for Android

Good But the sphero is a little expensive

Can you ad bb8 to the app please

Please charge sphero

This app is the best like i have a spero and it works great

It's so great I love having more sphero games

I love it but I lost the charger how can I get a new charger

It won't connect it just says pairing rejected