My Credit Union

Manage your money on the go!

The Police and Families Credit Union’s My Credit Union Mobile Banking lets you manage your money on the go 24/7. As long as you’ve got internet access and a smartphone or tablet, our easy to use, secure mobile banking app will help you manage your money anywhere, anytime!

What are the Police and Families Credit Union’s My Credit Union Mobile Banking features?

You can:

Access your accounts quickly and easily with a four digit PIN
Transfer money between your Police and Families Credit Union accounts
View your current account balances and transaction history
Set up and edit automatic payments at no charge
Make one off payments (Pay Anyone)
Add and change your own frequently used payees or public bill payees
Access and manage your money at the times most convenient for you!

How does the Police and Families Credit Union’s My Credit Union Mobile Banking work?

You will need:

Access your accounts quickly and easily with a four digit PIN
To be registered for the Police and Families Credit Union Internet Banking to use the Mobile Banking App*
To download the app from Play Store
Internet Banking access number and password, and answer your keep safe questions
Choose to set a simple 4 digit PIN for future access, or continue to use your Internet Banking access number and password

* If you don’t already have Internet Banking it’s easy to set up over the phone, and it takes less than 5 minutes. Simply call us on 0800 429 000.

It's free to download the Police and Families Credit Union Mobile Banking app, but your usual mobile data costs will apply.

What mobile devices can I use Police and Families Credit Union’s My Credit Union Mobile Banking on?

You can download and use it on most smartphones and on Android tablets. Basically, as long as you’ve got access to the internet on your mobile device, and a compatible operating system, you can use the Police and Families Credit Union’s Mobile Banking!

Is the Police and Families Credit Union’s Mobile Banking secure?

The Police and Families Credit Union’s Mobile Banking uses high quality industry security encryption to help keep your personal details safe.

For added security, Mobile Banking locks you out after three invalid attempts, and will time-out if the app is left running for more than two minutes with no activity. Don’t worry if you forget your PIN, you can log-in again using your Internet Banking login details, or just contact us on 0800 429 000.

Police and Families Credit Union Mobile Banking Terms and Conditions

Downloading and use of the Police and Families Credit Union Mobile Banking app is subject to the Mobile Banking Terms and Conditions which are available on our website www.policecu.org.nz

If you would like to know more about the Police and Families Credit Union Mobile Banking Terms and Conditions, call us on 0800 429 000 between 8.00am and 5.30pm Monday to Friday excluding public holidays.