Air New Zealand OneSmart

Won't run on a rooted device. Pathetic.

What a load of rubbish. Waited a long time for this. Waste of time.

Needs to allow multi tasking with other apps without having to put in password. Should show transaction detail without having to go into each transaction.

Why won't it run on rooted devices? I'm an android developer. All other apps including other mainstream banking apps will run on rooted devices.

Won't work on a rooted device. Stupid...

Nowhere near as good as the old app, but it's at least something, finally.

Buggy, unusable and lacking useful features.

Old app was way better this is retarded

Finally a new app after the changeover - and it is nothing on the old app - can't believe it took 6 months to develop and release this? No issues with it bring buggy or slow, but very basic app, and still no way of adding cash into OneSmart. Expect some updates to come ASAP otherwise it really isn't better than cash passport competitors.

When the awful old version was retired, I was sure that meant that it would be replaced by something of the same calibre as the AirNZ app. I was wrong. The new OneSmart app is only marginally better than the old version. It's clunky, poorly designed, slow, and doesn't include any information on how to transfer funds in.

Transaction history only shows date and $ - not with whom. Will stick to using browser version at least I can easily check all transactions are legitimate without having to click on each line to see who it was with.

Why did Air NZ have to screw with something that worked? This is an insult to what NZ stands for. I can't believe they have their name on this service. This app is months late and functions like a high school project. Don't even bother with the download.

I can't believe Onesmart Air New Zealand App has dropped to such a low level. It is dull and lacking in functionality. Much better to use the Air NZ mobile site. Whoever in Air NZ approved this App needs a right carpeting on the bosses mat. I do hope this is not a portend of lowering standards for Air New Zealand. Come on team , you can do better than this, I am a proud Kiwi but feel ashamed of this offering.

Unbelievable someone in Air New Zealand signed off on this. Sort misses the point they are in the business of making travel better. Rubbish on my android phone looks nothing like the screen shots offered at App Store.

Oh my gosh don't ever ever use this card. Now it is with West pac what a mess. Stranded in France 2000 in € and n.z money stripped from my account. 7phone calls 1 email and still no one from complaints willing to help or answer.. Thank God for family back home and friends in Paris. Not funny guys so not funny. This card is now the worst it's the 21st century. It used to be the best. Go to A.s.b Bank or go back to B.N.Z and appolise.

Hopeless. Cant even sign in. Ive had so much trouble with the OneSmart option this is last straw. Recommend you get a multi currency card from elsewhete

Terrible. Where is the ability to load the card through the app gone? Old app was so much better. I guess it's gone the way of most modern tech, regression rather than progression

Almost like boobies on a bull. VERY little functionality in the app, basically a waste of phone memory. Totally amazed it took them this long to produce something, then this is put out, an onyermefiaye school kid could do better. I'm removing it till they get their sh$& sorted.

This is terrible. It doesn't seem to do anything but display balance. If you can't load, then it's useless.

I like it. A little slow to load info but I'm sure it will improve with time. Does what you need it to do, see your balance and what you've spent your money on.

After such a long wait expected more. Is slow and the viewing of transactions with no line summary is frustrating. Happy can finally move money via the app but why if already confirmed do I need an email with no option to disable the notification in the UI. Can't see the exchange rate offered only conversion amount so must manually convert to confirm nor an ability to import funds

Absolute waste of time. Old app was much better, bring back the functionality and options!

When I open the app, I get a message saying that the app won't work on a rooted device. However, my Samsung Galaxy S8 isn't rooted.

Absolute rubbish. Onesmart is a joke of an app and card. Don't do it....there are far better multicurrency cards and apps on the market. This card will make your holiday stressful and inconvenient. Takes a week to get money loaded. Poor exchange rates and an app that often doesn't update for days and will even loose your loaded money occasionally. Should never have been released.

Yep its not great as per other comments. I will just stick with the website which is better

Very slow app and show transactions section do not give details rather than amounts, after six months of waiting such a disappointment. I would stick to Web app instead.

I have to say that the old app is way better. The new one is very basic and missing the great functions that the old app has, e.g. the virtual card, detailed transaction history etc... Air NZ pls bring back the old app or make improvement to the new one!

Hopeless, wants a password every time it loses focus. Even with "remember me" ticked.

It would have been better if you took another 6 months to get a better product out than this! I'll stick to the website as that's a lot better than this

Absolute rubbish, both the android and the apple versions. I can't even sign in. I am removing it from my devices and am considering getting another kind of card.

Compaired to the old one it is rubbish lack of detail of other things like credit card ballance future flights etc whole lot of useful info missing give me back the old one PLEASE. No friendly main screen.

Won't run on my Lenovo A806 - says it is a rooted device ... which it isn't - appears other users are having the same issue.

Very average compared to last version.Quite slow to start up and buggy experience once inside.

Well that's a disappointment from the original app! I say bring the old one back.

Such a long wait for a completely unusable app. Takes forever to do anything, even log in. Needs an update asap

Atrocious. Unresponsive. Not a patch on previous version or website. R

Poorly designed with limited functionality. Will be sticking to the web app.

Very disappointing app, hope it gets fixed asap

Pretty poor effort. Very disappointing.

Where have my $ gone? The link to my account is just not functioning. Functionality is the critical pass/fail for any banking app.