NZ Post

The large parcel that arrived TWO WEEKS ago is still showing as "not yet tracked" on the app. The previous parcel I got didn't show up on the app for a week. Why bother having an app? Or a tracking system? Useless and pathetic. Like their ads. They say they'll leave the parcel anywhere and can't even find the door half the time.

For a short time, this app worked great and was responding relatively quickly. Since the option to redirect has been introduced, it's gone downhill quickly. Usability and speed is very very bad.

Showing a bunch of old parcels as 'not yet tracked' takes ages to load them to delete one by one... Sigh, giving up and using the website

It only tells you where the post offices are

Problems with login and tracking

Pointless

Needs You Shop functionality though. Sends notifications for You Shop items but I can't find any way to access You Shop from the app.

This stupid app started sending me update details of a parcel delivery last night around 12am and hasn't stopped sending them.!!! All up since last night I've had nearly 40 updates.! This app is like nz post service appsolutly RUBBISH.!!!

Pathetic app. Express courier reached a week ago and still doesn't show its received. I think u should give good customer service if u r charging that heavily on international couriers.

Can't login, the cursor wont show in the username/email address field and my typing goes nowhere. Not a great start with an App I would use a lot. If it would work!

Only one star and thats because it tells me delivery successful after I signed for it and thats all it tells me. Back to 17TRACK for a full run down of where my item is in the world. 17 Track people

Very buggy only works sometimes. I have a Samsung s8 so you would think it would work well on the latest phones. Can't type/ login as the cursor won't appear

I can't add delivery instructions, keeps telling me I need to sign out then back in and just keeps going around in circles...

Cannot enter details into logon screen, no cursor , Samsung S8 A droid 7

hasn't been working for two weeks

Can't log in. Cursor won't appear in email field etc. Great start!

Not working jis loading

It only uses 12hr time. It should use 24hr time.

Great app, the new design is awesome!

Good

Tracking services are down half the time. Copy and paste number doesn't work well and international to domestic tracking numbers synced. Another poor service NZer's are forced to use.

It works mostly..

Last parcel delivery didn't update for days after delivery. Their nonstop ads on TV are misleading. They should have spent all that money on keeping offices open instead.

Good app, but lacking functionality. Please add YouShop into it or create a separate app

20 items ordered from China, all tracked. The only time this app let's me know anything is after its been delivered and signed for. Even then sometimes up to 6 hrs later. I've had more luck with Aliexpress app telling me they've arrived.

Won't track any overseas packages anymore. Was expecting improvements but just got worse.

Really like the new GUI but now it tracks pretty much nothing. Need to fix this IT

Doesn't pickup added tracked items on my smartphone but some refreshing tracks added it,

This app sucks after update. Can't track your items.

Very useful

Most of the time the Domestic tracking service is UNAVAILABLE of which is TOTALLY UNACCEPTABLE for people with business enterprises. I send parcels across NZ regularly and can't even check to see that clients have got their paid for items. UNACCEPTABLE and you call this a service ? This is 3rd world material and not good enough. I'm seriously thinking of using a courier service and finishing up with NZ POST. You should get your act together for those that pay your wages in your ever dwindling mail service.

Moved to using 17TRACK application as it provides a much quicker tracking info that works evry time I've used it, also much better interface

I thought I would be able to send print and track packages from my phone using a really nice app but this is just useless, you should be able to use pace also come on NZ post pick your game up a little please... You can!

This app spend more time displaying useless domestic service unavailable.

Failed @ primary purpose. I am unable to track any domestic couriers.

Its embarrassing, i cant send emails via the app

sometimes have to refresh 10 or 20 times before even one item with tracking will actually get it's status, it's getting worse as time goes on

If they start charging for "redeliveries" of signature reqd items, that will be a problem, as they are useless at making these deliveries. No one should be penalised for NZ post's well known willful tardiness.

This needs to automatically give notifications when shipping status is updated instead of having to open app and refresh. If it did this I would give 5 stars

Good app but you will get 5 stars when you add a EXIT button to get out the whole app once you finnish using the app, I have to restart my whole phone to get out the app on the moment.