AVM Venezia Official App for Android
Utile
Worst experience as a tourist- I purchased two tickets for one-day local transport & activated them in the app. However both the tickets did not work in the QR readers in Vaporetto stations - i tried in both P.le Roma & Mark square. The staff in ticket counters were not responsive and the staff in ACTV office said they can't take any responsibility. Apparently the only way to complain was to write an email to app.support. As a highlight, i wrote to them a couple of times and no reply even after three days.
Okay if you're a local but there's no explanation as to how the system works. What is zone 2 for example? I now see lots of people complaining in English, but you reply in Italian!!!!
Map function does not work. Useless!
In a major tourist destination and full of international visitors why does this app not accept and register international credit cards. Completely useless to me.
Come il servizio di trasporto pubblico anche la app di AVM "È UNA CAGATA PAZZESCA". Gli avrei dato -5. Con tutti i soldi che si prendono dalle tasse di tutti avrebbero potuto assumere dei programmatori, invece di far fare l'app alla donna delle pulizie
Non gestisce la tessera iMob (e relativi prezzi); questo non è indicato e fa perdere tempo a chi, come me, pensava che la app possa rappresentare un canale alternativo per la ricarica della tessera iMob. La cosa non è irrilevante nella gestione dei trasporti pubblici di Venezia dove la differenza di prezzo tra biglietti agevolati e quelli turistici è molto ampia. Una stella in più per il supporto di AVM che ha risposto velocemente alle mie domande
by R####:
Installed and tried to use this app to catch boats around Venice. Entered Sant'Angelo as the start point which the app recognised. It then immediately lost the value. It would not recognise Torcello as the end point either. Will be uninstalling once this review is published. Google maps got the route in one.