Experian CreditExpert

Says fetching your score then crashes. Don't know what has happened with the experian website and app but neither works for me, so as a result I am ending my subscription, gave them enough time to sort it out.

This now says it cannot retrieve my score due to technical issues. Unless this is resolved in 5 working days I will unistall and cancel my subscription

Numerous updates do not make this app any better, still very glitchy on android .

On going login issue has not been solved.

Rubbish. Says multiple accounts detected. Can't login

Doesn't work. Don't bother to install.

Used to be decent until the last update, now it doesn't get past the PIN setup process.

After last update is use less

This technical fault has been going on for well over a month now which is unacceptable and experian dont seem to care. I used to be able to just sign in with a pin code now I have to enter username and password and even then it doesn't always login. Come on experian, sort it out, it's been long enough.

Im sorry that i can't give you - 5 stars because that's how much you deserve it, or at least your tech department. Because when i manage to reach one of your advisers after 20-25 min hanging on the phone like an idiot they are quite helpful or at least they are trying. More that a month and i can't log into my account..... and im not talking about the app only. It is the same from my laptop, tablet, etc. But i can't see you having a technical issues to charge me £14.99 each month

This app was ok (you could see the basics) up until a few weeks ago and now you can log on due to a "technical issue" poor considering you pay for a membership that they still haven't resolved this! When app is sorted needs more info such as creditors etc

Great before the changes. Could use a pin now it won't accept my email address as my user name. Called up and we're not helpful. Think I will delete this app

Login doesn't work most times even though I'm using the same credentials when logging in via a Web page. When it does work there is no option to see breakdown of my accounts

Now requires full username password and secret phrase. Still one factor authentication though. Might just as well use a browser so app is redundant. The service is overpriced and this is probably the last straw for me

Horrible. Would not let me log in using my email and password yet they expect me to be paying £14.99 every month? Experian do something about this.

Latest update fixes issues with logging in. No longer has the short code option to log in though. Would be nice to bring it back. Made logging in much quicker

I dont have an account with this company and they dont have a sign up option. Plus theres a message saying they have technical faults with the system. This message has been there for two days. Soz man i'm uninstalling it,

So downloaded the latest from play store and still not letting you login we you refunded as this is a done working product worked fine before the change and new still not working

Can not log in as have a strange space that their IT can not solve. Asked for paperwork to be sent... 3 weeks and still waiting. Can not get throw over the phone... this is out of order!

Signed up, worked first time, now saying I already have a credit expert account and I can't log in with the details I signed up with. Complete waste of time

Used to be good but since they done away with the pin number it completely rejects my log in password. I can log in on my tablet Via the site but not via the app on my phone

I have to login each time I tap on the app, I would rather use a browser than this waste of time!

Trying to see credit scores and after logging in, it says I already have an account. I know that, I'm trying to get to it

Update sorted the log-in issue, but pin code access is no longer available which is a shame. Fingerprint scanner log-in would be a good idea also.

It is ok It will let me see my free credit score so I have cancelled my membership

Good app for keeping track of your credit rating on the go, however it is not as in depth as the web version of the site.

Loading, loading, but not getting anywhere... Paying for a service, but cannot use the app. Poor!

What the hell is going on with credit expert??? Doesn't accept username or password...starting to get very annoyed now....is this really what we pay our money for????sort it the hell out!!!!!!!!!

Not enough information regarding credit check is shown apart from the credit rating. Desktop website is much better.

I pay to use and can't log on disgraceful

Will not open.Say's i have a rooted or jailbroken device which i don't

I can't check my credit score with experian.

Very poor. Couldn't even log in with my details. Very poor

Don't have the pin code anymore takes a long time to log in now

Made me realise how important it is to keep a good credit record

It's ok

awesome

Is a very quick snapshot of your credit score but on line is where you can really benefit from what experian has to offer. Works perfectly to this effect, will show you your score and the good and bad if any that are affecting it. Somebody suggested it was a fake app because they couldn't access it. Some people need an education. In summary. Works perfectly but doesn't do much more than show your score.

Doesn't do anything radical, mostly doesn't work and says can't calculate credit score, even though full website account has it, so why doesn't their app work? All a bit pathetic like Experian's customer service takes 3 days to respond to an email. Save your money is better service elsewhere.

Limited functions and why do I need to input my full password? Looks dodgy. Needs to be able to access more than just your credit score. Can't even access the website for further details. Very basic.