Charge Your Car

Unusable. Almost left me stranded as it stopped charging moments after I left the car. Took me ages to try and get it to even think about charging. Only just made it to a nearby rapid later. How can they expect the average person to use this shoddy piece of software? Needs a complete redesign from the ground up.

Should be called can't charge your car. Awful app. Was led to believe you could also use a polar plus card. You can't or at least it doesn't like mine. Gave up. Just thankful I don't have to rely on these. Ecotricity and pod point work far better.

Terrible app. Slow updated with no map to show points just a list. Says chargers are empty when full. Should be scrapped till they make a decent version.

Very poor app. Does not recognise card details which I registered via the web. Will go thru the motions of setting up a charge. Even thinks it has done it but in real life the car is not charg8ng

This flakey app decided to stop working. It claimed it could not contact the CYC server although my internet connection was working fine. I could not end my charge session and the charge point would not release my charge cable. It took CYC customer service 30 minutes to remotely release the cable. I thought I would spend the night in that car park.

Simply does not work. The ios version I used for months and was fantastic... shame

Wants permission for too much on my device that it's never needed before to work, so as soon as I've submitted this review I'll be deleting it from all my devices.

95% of the time it responds with unable to contact the server. Borderline unusable, any chance you could sell your points to Ecotricity?

New update. Bit rough around the edges. Weird screen formatting issues. Did you guys test this before release?

Heeey!!! Where's the map view???

It's difficult to know where to start on this truly terrible app. User interface, dark green text on a dark grey background for an app that's likely to be used in dark carparks! Won't connect to find a charging point, and when it does it can't connect to the point to start charging. On top of all that you get un-trapped error messages appearing on screen. Will be uninstalling and asking for my account to be deleted.

Awful. Doesn't show most charge points, crashes all the time and won't let you start a charge. Charge place Scotland take note please ditch Chargemaster ASAP they suck. They completely messed up my home charge point installation. Give the contract to zap map instead.

I had to buy the £20 card and I have tried to use it on 3 different Newcastle Council owned chargers and none have worked. Pod point at Sainsbury Heaton works fine every time and you just need the free app. I emailed CYC for help and no one replied.

If it was possible to give a negative rating I would do so. Truely useless app from a Truely clueless company. And these guys are supposed to lead the EV charging revolution?

Filtering on CCS doesn't work. App crashes frequently. Needs a lot of work...

Awful app. Never where able to charge at bristol airport server cannot confirm charge. It is time networks understand an app is too cumbersome to charge.

Pretty poor. Can't view usage history and doesn't reflect registered payment card that appears when logging into the website.

Truly shocking works around 30% of the time not because the app is that bad but the charge stations are never online so it cant connect.

Only used it once on a visit to York so can't comment on reliability, but it worked for me on my Nexus 5. Took me a while to find how to stop the charging, but there is a charge history accessed from the clock symbol which must be the activity menu they refer to, and there was a link to do it there.

3 digits from back back are required but when You input them error message cones up stating up to 2 digits can only be inserted,tried with only 2,error message comes up atating - code should have 3 digits. I am stuck now.

Tried to sign up and says error each time. No reason why? I need to charge car at Bristol airport this week and not sure I can without signing up on app

Awful app that rarely works or keeps resetting itself and overall very shoddy service from chargeyourcar.

Searching for any postcode or town name never finds any results, even for postcodes where the CYC website indicates there's a charge point. And if I try to mark a charge point as a favourite, it says "Bookmark deleted" every time; I haven't yet managed to even create a bookmark to be deleted.

Logon page is white on white, so can't see to enter login details. Doesn't have the same password restrictions as the web site (length? character set?) - had to alter my password to get the app to accept it.

Thought this would be useful as just got a EV. However the app is woeful and crashes on virtually all functions! Going to retry install but not holding out hope. New version no better. Come on get this sorted out!

Very angry with charge your car. I have been using this app and got a £200 bill. For the privilege of being trapped to the charger for an hour at the time. Very not happy with the app and their rates which is a rip off. £12 pound for about 50 miles as you never use all the charge that is in the car. If you need their stations for your electric car forget it all. Better and cheaper a V8 petrol car.

I have used this app for a year now as most of the charging stations in the North East are on their network. I have only had to use it to start charging once, but it worked well. Overall it is on a par with the other suppliers apps.

Successfully Started a charge through the app, thought great. Went to stop the charge, app refused as "charging point in use" !! My Plug locked in charge point, dropped me right in it, only way to get it out was to cause an error by yanking plug from car( A Big no no) and wait 3 minutes to reset. telephone support office hours only. Never using the app again, stay well away. Also my Mrs tried to sign up and it won't let her because the car is already registered to me which needs sorting

Almost ran out of juice, luckily I just about had enough left to get me to a good charge point. It just said REJECTED when i tried to start charging.

Totally useless. Does not even search correctly. Should be taken down until it is worth using.

Tried app on a number of occasions failed each and every time to start charge. Would be useful if app had help number as they are able to start charge remotely.

Put Ely got King's Lynne. Searched for charge points in my area got Aylesbury...40 miles away!!!! Totally useless app. You should be ashamed of yourselves!!!

Location always puts me in Stafford no matter where I am in country. Tried uninstalling then opened again. Still same problem. Doesn't even see points in Coventry that I know exist.

It won't even let me login. I can login to the web site but the app insists that the same credentials are wrong. So it is pointless

Map very jerky. Not showing charging points I know exist. Uninstalled.

The recent usage section doesn't work, any chance you can fix this?

Thinks I'm in Weymouth (I'm in Cornwall!) and crashes every time I try and use it... AVOID!

Unreliable, Not comprehensive, cynical use of government grants. :-(

Can't log in (can on the web). Crashes.

This is a must have in the UK, or at least, in Scotland. It is prone to hanging or exiting, but a second go usually does it.