Nairobi City County Mobile for Android
The app will not load correctly, it keeps showing "an unexpected error has occurred" despite numerous attempts. It cannot even create the wallet. How are we supposed to make the necessary payments in a "digital age" when the app is not even working?
The user experience is not good. Don't know how much is in wallet during transaction, service unavailability issues, cost for service unknown to user (one has to guess how much to put in wallet) among other user issues.... Major improvements required
It sad that as late as today 28th of December the portal cannot and is not yet ready to receive or even process any payment for 2017 services.I guess the digital age is still a dream of the future.Or is this another ploy to get us to queue at City hall once again at the mercies of the snails wasting precious time !In order as to make payments.
Too unfortunate it's 2017 and no option for ubp renewal keeps showing 2015 and 2016. Even can't display 2016 permit search results. Someone needs to be fired!!
Can't login.. Says unexpected error occurred.
In March 2017 and it won't give options for year 2017 - In regards to SBP
Its no longer working for 2017 business permit renewals
I adore the efficiency... Real time!
A good app
It's good.
Good app
Can't register as this message pops up when I try to create a wallet. Please fix this
Can't even create user or log in... "unexpected error occurred"...some people sleeping here.please wake up
Keep up with the innovation. Curbing Revenue leakage. Though this hasn't been seen in more,better service delivery by NCC
It keeps giving me the, "unexpected error..." message. Even when I uninstall and reinstall. Shame as it was useful when it was working.
This thing almost got me clamped on 7th September 2016 as it was acting up. I had to go back to the other also erratic *217#. Stabilise the app.
Kindly fix this. ..
Befor the error message which was a nag ,and after the upgrade it works awesomely
The person who made this needs to be arrested.
Great App
Nice app
Good app, but keeps giving "Unexpected error....". Have to keep uninstalling n re-installing. Is there hope for a stable version? Was good for some time then error recurred.
I have to keep reinstalling it each time I want to pay for parking as it loses all settings after a single use.
Recently it's refused to give me results instead notifying me unexpected error occurred.
The app is good, but of late it keeps on crashing, and refuses to login to my account. Everytime ita say "unexpected error occurred"
Its a good app but i dislike it coz i have been unable to reset my password even after receiving the validation code. The Reset tab not responding
Best invention. Loaded my wallet,paid for my permit and received immediately.. Checked on my land rates to day..i do not have to go to their offices.
I use it for daily parking. Every few days, I have to clear app data, because the location and vehicle type dropdowns appear blank. Good app, but these bugs aren't being addressed.
Application doesn't work on android 6.0.1 which is the latest version.
It has made paying Nairobi county fees way easier.
I downloaded the app but even after over 1000 attempts to log in I could not. I think I shall stick to the analogue USSD method, thank you!
App doesn't work, unexpected error occurred, message appears. Edited-Hi, thanks updated and works ok now
The application keep on telling me unexpected error occurred and too slow at times.
Saved me a lot of man hours trying to get the same service offline.
Recently it's refused to give me results instead notifying me unexpected error occurred.
Webtribe Takes too long to pick an error on the app leaving us stranded. Should provide chat/feedback inapp
To use this app, install today, unistall tommorrow, install again to pay for parking. Fix this issue
When will this 'unexpected error' bug be fixed?? I have to uninstall all the time.
its limited to android,what of others who are using iphone (safari)?
by R####:
Works well but a bit of extra work could make the app much more professional. Things like having a personal list of saved car registration numbers so you don't have to keep entering them would be really handy. Also the alphabetical and numerical ordering of lists is not done correctly and looks sloppy. Otherwise functionality is good and generally works well.