Eudata Mobile
Free App
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About Eudata Mobile
EudataMobile App provides multiple collaboration channels and permits the multichannel interaction between customers and contact center agents or experts.
EudataMobile App relies on Eudata WCS infrastructure that must be purchased before using the app.
Features description:
- Audio/Video: Using EudataMobile can add to your customer service accessible via the mobile channel audio and video call (VoIP on WiFi, 3/4G Networks
- Chat: with EudataMobile you can create “click-to-chat” Mobile app.
- Link pushing: it’s possible for the agent to push web contents
- Context Data: profile your customer and pass these info to the Agentent
EudataMobile App relies on Eudata WCS infrastructure that must be purchased before using the app.
Features description:
- Audio/Video: Using EudataMobile can add to your customer service accessible via the mobile channel audio and video call (VoIP on WiFi, 3/4G Networks
- Chat: with EudataMobile you can create “click-to-chat” Mobile app.
- Link pushing: it’s possible for the agent to push web contents
- Context Data: profile your customer and pass these info to the Agentent
All Application Badges
Free
downl.
downl.
Android
2.3.3+
2.3.3+
Android app
App History & Updates
What's Changed
Incoming new features:
- Webcallback scheduling if there are no available agents to serve your contact
- Send document to your agent
- Chat report sent via email
- Agent screen sharing: look at what the agent is sharing you
Incoming new features:
- Webcallback scheduling if there are no available agents to serve your contact
- Send document to your agent
- Chat report sent via email
- Agent screen sharing: look at what the agent is sharing you
More downloads Eudata Mobile reached 50 - 100 downloads
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