PSPCL Consumer Services

EVERY TIME ERROR. NOT WORKING FOR ME .MY EXPERIENCE IS NOT GOOD WITH YOU PEOPLE..WASTED MORE THAN ONE HOUR TO PAY MY BILL..AND THAT IS STILL PENDING. IMPROVE YOUR APP OTHERWISE DELETE YOUR APP FROM PLAY STORE AND BEST WISHES IF U WANT TO IMPROVE THIS.

Complaints section is fake. I have made a complaint about fast meter. But no one entertained that complaint. And instead they sent me a msg that your complaint has been resolved. But no one did anything to solve the problem. And I again made complaint 2 times, but they same result. The fake solution message. It's like making fool of customers.

Although bill payment through the app was successful, it was not confirmed. No page to show that yes, bill has been paid. It was only when i received my bank's messages of the amount deduction and i was confirmed of the bill payment. Later i had to manually check whether bill has been really paid or not. There is no automatic page which redirects you to show that bill has been paid or not. May be some more bugs can be fixed by the developers to function it smoothly.

Payment tab is not working. It just getting hang/crash. I am not able to make payment. However current bill was displayed correctly. Please remove the error

But net banking payment problem, net banking web page in this app micro view, so costumer I'd & password feeding very difficult. So improve the view of web page. Solve this problem.

Dear PSPCL App team, I have made the payment of my electricity bill on 9th Dec 2016 & transaction was successful. I also recieved the Receipt & message for the same.This was my 1st transaction on app & today when i received the new bill,It has mentioned that previous payment is still due with penality.How ?What's this issue ? I already paid the full amount on due date. And one more thing i am not able to view my previous bill of december month. It's not in the list. Why ? Please resolve these both issues.

Surprised. I made a complaint by the app 11:50 pm regarding power fluctuation and within 10 minutes I got a call regarding my complaint and by 12:20 am the executives showed up at our residence. Keep up the good work. But it's a suggestion please do send some professional executives and provide them uniforms so that they could be recognised easily.

modi could'nt see the services for digital india.plz feel our problams and open your eyes that every digital payment app not working at time

very very bad app. whomsoever made this learn from Paytm or Freecharge. PSPCL you tie up with Paytm or any digital wallets for bill payments. Every electricity board or corporation is on digital wallets for bill payments except PSPCL.

In this app there should also be the section by which we can simply find the mobile no of the concerned local dealing office person and there should be time limit of allotments of work. I have complaint two times by SMS and another one from app. Complain no allowted and still work not assigned to any body from the last two hours. Is it the service you are offering and after that itook one mobile no by calling 1912 but on that no that person is not responding and cutting my call. Totally waste of time and poor service.

While editing mail and contact number registered with the account it is saying mailbox limit exceeded. Server not responding. Though i received the otp but continuously asking for the new otp

Sir when i add my number for singup i say server problem cannot connect now or unable to generate OTP .. i use 4g net

Worst service. Even at last date of bill it is showing that your bill is not uploaded on server and secondly additional changes on debit and credit card. Digital india

Great digital India modiji. This app is charging 1% extra for making digital payment with debit card. Tried paying through net banking, failed 10 times.

I will pay bill successful 2400/ rs. From this app but I wish from admin pay more options like on other wallets paytm, Icici app, & more mobile wallets, for a better easy service for everyone all punjab bill payers, rajesh, Mohali

This have have lots of problem. First I was unable to see my bill as it was showing some type of error from last 4 months n now I'm unable to sign in when I put my number for verification code coz I uninstalled the app then re-installed it again becoz I wanted this app to work.. Pls look into the matter.

Complaint is not register for correct area i choose my model town area (Ds model town) but when i register my complaint thay show (ds j nagar )area. And then i receive comment out of area. Plz solve it. Other wise plz close this app. So that we can not wast over time.

Address correction options required. Like spelling correction in name and address coz pspcl employees always make mistakes in this area at the time of submitting details. So if u provide this option consumers can make corrections.

The app is nice but payment through debit/credit card should be free and in wallet option paytm should be added as it is the most famous e wallet service these days. Thanks

This is a nice app. But does not provide for autopay. You should provide the option to deduct directly from my bank account if I sign up for it 3-4 days before the due date.

Pls develop inter connectivity with UPI, PayTM etc so that digital payments can become easy. I did not even find PSPCL under HDFC netbanking Billers so that I could add it as Biller for automatic payment of my bills.

App doesn't open in my mobile. It shut down automatically when I try to open. Still not opening after so many days.

its a nice app and really useful i can see all my payed and pending amounts of bills. please add one more feeture of "whats new" like directly updates from pspcl department. good job.

Dear sir, please include the option account maintainance.. as I wrongly entered my act no. Nd now m unable to delete

Worst application hire good professional.

Does not provide accurate supply status and the online payment charges should be waived off on payment through debit cards

When i pay my 1st bill ..it worked very good but now am paying my 2nd bill ..at last when am going to make payment .. it does not work and showing error

curant bill taa show ee nhi hi riha sir g... bas error aayi jandi aa

Pdf file of receipt not downloaded from app fix this bug

Main issue in this app is there is no feedback function.so I can not check online that is problem is solved or not?

This app does not add account no. Of my bill.It is really bad.pls improve this

I am not being able to check my current bill, please fix this issue soon

Even in long power cuts it tells that every thing is all right in your area.

ਸਭ ਤੋਂ ਘਟੀਅਾ ਅੈਪ . ਦੁਨੀਅਾਂ ਚੰਨ ਤੇ ਪਹੁੰਚ ਗੀ ੲਿਹਨਾਂ ੲਿਕ ਅੈਪ ਬਣਾੲਿਅਾ ੳੁਹ ਵੀ ਨਿੰਕਮਾ ... ਦੁਰ ਫਿਟੇ ਮੁੰਹ ਥਾਡੇ . ੲਿਸ ਤੋਂ ਵਧੀਅਾ ਕਿਸੇ ਪੇਟਿਅੈਮ ਜਾਂ ਹੋਰ ਵੈਲੈਟ ਰਾਂਹੀ ਟਾੲੀਅਪ ਕਰ ਲਿੰਦੇ . - 0 star

Dear pseb i would like to tell you.i. got my bill 4 day ago.but bill data doesn't upload on online.how longer it will take so what i have to do

Money has been deducted from my account while paying my bill through net banking;same time I'm getting message that same transactiin has been done by me few moments back though I haven't done any/transaction re initiated.

APP JUST SHOWS BILLS AND COMPLAINTS and didn't get icici bank for online payment in these years just a dumb box app also didn't shows cash paid receipts just a full of dumb app for now.......

I clicked at signup and i have not received any verification code yet even i tried so many time. What a service, hats off

nice app but, plz sir do something about this when all process is complete when go to payment mode selection, when select the net banking, then next process its not working and show error

App is not showing my current bill. Saying that bill is either not uploaded on server or no bill due.