RlangC

RlangC Free App

Rated 4.00/5 (1) —  Free Android application by idesis GmbH

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About RlangC

The RlangC app is the fast and easy tool for the experienced Call-Center-Manager. Let it calculate the required number of agents for you by simply entering the desired service level. Or have it calculate the achievable service level for a given number of agents. This app uses the generally recognized Erlang C formula to calculate the service level and the number of required agents.

This app will calculate
• the traffic intensity,
• the agent occupancy,
• the probability of a caller being queued,
• the average waiting time and
• the maximum waiting time

Even without a deeper understanding of the underlying mathematical model and its numerically stable implementation, you will get an app that will present you with the most important information in a matter of seconds - even for larger inputs (up to 40,000 calls per hour and average call duration times of 3,600 seconds).

How to Download / Install

Download and install RlangC version 1.0.3 on your Android device!
Downloaded 100+ times, content rating: Everyone
Android package: idesis.Teletraffic.Android, download RlangC.apk

All Application Badges

Free
downl.
Android
2.3.3+
Bug
buster
For everyone
Android app

App History & Updates

What's Changed
Changelog RLangC V1.0.3
- Fixed problems
Changelog RLangC V1.0.2
- Fixed error which showed wrong result values
- Fixed validating error
More downloads  RlangC reached 100 - 500 downloads
Version update RlangC was updated to version 1.0.3

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Rating Distribution

RATING
4.05
1 users

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1