HooToo TripMate Plus

The file manager does not recognize an inverted USB drive. There is no way to move files to and from the drive. Tapping on the USB icon discounts the drive instead of opening it. This is a HUGE bug, that cripples usage of the Tripmate. Nice gadget, poor software.

Love it! Great for traveling.

I connect my WD 1TB HDD to the USB port, and i can view my content, and play it with this app, but that doesn't help me because i cannot make the my Plex app on my Fire Stick recognize the drive! That's bunk. Sure, we could download this app, but it doesn't work for all content, and doesn't have the media settings i prefer. I want to simply be able to make my HooToo Nano Tripmate be able to set up the HDD as a drive, then any device on the HooToo network could access the network drive. That's the realistic method that the company should use, for real. We'll be looking for another travel router soon... one that allows us to setup our external HDD as a shared network drive that's accesible by Kodi & Plex or PlayOn, or whatever media server a person uses. And ip network access to the cloud drive, like Google Drive would be nice too.

What's the difference between this and the other app you guys have? They look different but they do the same thing. Other than that, it works.

I'm not really sure why this app. needs so many permissions to things like the phone, contacts and camera. That's too much to ask.

Doesn't work fine for me , as it is saying device not connected to network Everytime i connect USB pen drive

Movies are hanging while playing

Super

Works fine with the TripMate

Great device!! App has problems.. screen timeout while playing videos is not extending...chromecast support is fine, but some files are not streaming..

Has anyone tried using the app wake lock? I just ordered the Hoo Too wireless travel companion and was curious, has anyone noticed if the device stays on while using full wake lock or screen bright wake lock. The app is pretty handy and can force the screen to stay on. Please let me know if this works for you.

Complete rubbish. I can connect to the device, but I can't get the device to connect to my LAN. It doesn't see my network SSID, and manually entering the SSID and password gets me nowhere. I wouldn't mind tweaking the configuration but the network configuration options in the setup menu disappear after you visit them the first time, and the only way to get them back is to force close the app and cleat its cache AND i have to reset my device. I can only hope that the device works correctly with the iOS version of the app. HOOTOO - this is an amateur hour effort.

This app was working well except it would not remember passwords or allow me to turn on guest access. I upgraded the device firmware to 2.000.046 from 2.000.024 and now it cannot find any music, video or photo files. instead I get a "This folder is empty" message.

As i play the movie. The screen just goes off. what is the point of having a device when every time you have to tap the screen to continue the movie please fix this.

Not as user friendly as it could be but still works well. This device absolutely rocks!

Lame app, great hardware. The screen will go to sleep during videos.

I have a problem I.e it's not showing external sd card on my Samsung galaxy j7 2015. So please fix it.

If you travel get one of these! And this app makes it sing.

Works as advertised. Same features available via browser, so take your pick.

I really like this thing and was surprised how useful this software was given the bad reviews. Maybe there's been a recent update that improved things. It's not perfect. Some movies (all mp4) only show in videos or files, but not both. Wish there was cover art (can't get it to work). But plays well for my kids.

As others have said, the screen sleeps while watching a movie. For that alone, it's an annoyance. I hadn't used it for much else, but notice that even though I am not using the TripMate (app), my battery life is going down hill. When I checked usage, TripMate was HIGH on the usage. Funny since I only used it ONCE a 2 weeks ago & have rebooted my phone a couple of times since then. I bought a HooToo for a specific reason, and it's NOT for everyday use. So I only used the HooToo once also. Needs much work.

I'm a happy user of the TM05 while on the road around Australia. I am mostly using it to access media files on portable hard disk drives and to backup SDcards. I love the flexibility to connect more than one drive using a USB hub. A few bugs in the file transfers then be careful when doing backups of SDcards! (skip all does not work OK for example), more folder info could be useful like number of files to help assess that the backup is complete. The movie player does not force the screen to stay awake.. Etc

You do something wonderful by releasing a product that everyone could have use just to have a frustrating user experience with the app. You could use a file explorer with smb but the app layout is so simple the kids would have no problem using it. When the screen goes off all the time during playback is just plain ignorance on your part. Also have the app ask permission to write to the external SD card. Get rid of the video player in the app and let us use our own apps to open the files. PLEASE!!!

The device goes to sleep during video playback. I would rate the app much higher if they fixed this. It works well enough otherwise.

It had been working fine until updated to Marshmallow 6.0.1. Now It can't see external SD card from my Galaxy Note 4.

As i play the movie. The screen just goes off. what is the point of having a device when every time you have to tap the screen to continue the movie please fix this.

I can't figure out how to even use this app. It's worthless.

Some people like to put passwords on their HD....very disappointed with hootoo tripmate & this stupid app...is very hard to get setup & falls apart often...what a waste of time & money

Really? Did you test play a video for more than 1 minute? The phone locks during playback. VERY annoying.

Please fix screen blanking while watching movies in its own player.

Please fix

Prevents me from logging into the app with the admin user/pass because it doesn't have an internet connection -- the very reason I am trying to use this app!

I can't copy the file in SD card please can you fix that Sunny and can you add the clouds over weekend user

For Issues with Video buffering

Awesome!

Cant even transfer small file from my phone to disk,uninstalled.

There's an option to set the Wi-Fi region to North Korea? Didn't know that they're tech savvy.

Please add subtitle and switch audio support in video player then I'll give 5 stars

Notice how many of these reviews have no comments whatsoever and come in within days of each other. Hmmm. Apart from that little bit of sketchiness, the hardware is so much better than this app. While this app is much better then the last disastrous version, it still requires an Einstein to figure out what you are supposed to do. It's hard to believe that a company that can make such a fine travel router can make such a poor app.

Your products are light-years better than your apps. That's definitely causing inconvenience issues for your customers.