Austin 311

Austin 311 Free App

Rated 4.02/5 (42) —  Free Android application by City of Austin

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About Austin 311

Austin 311 provides uncomplicated access to City services and information and is aligned with the City of Austin's goal to become the best managed City in the country.

How to Download / Install

Download and install Austin 311 version 3.16.1 on your Android device!
Downloaded 5,000+ times, content rating: Everyone
Android package: gov.austintexas.austin311, download Austin 311.apk

All Application Badges

Free
downl.
Android
3.0+
Bug
buster
For everyone
Android app

App History & Updates

What's Changed
* Edit Location with Autocomplete
* Bug Fixes
Version update Austin 311 was updated to version 3.16.1
More downloads  Austin 311 reached 5 000 - 10 000 downloads
Version update Austin 311 was updated to version 3.11.1077
Version update Austin 311 was updated to version 3.11.1019

What are users saying about Austin 311

V70%
by V####:

They just close the ticket as resolved. My kid's arm is broke now as a direct result from 6 years of complaints about a messed up sidewalk. Someone in my neighborhood has the Zika virus because of standing water thanks guys.

V70%
by V####:

More cities should follow this model. Great way to quickly get tgings inproved around the city!

M70%
by M####:

The great advancement in technology for a really great town of Austin this is a wonderful service

Q70%
by Q####:

Nice app. It works depending on the issue.

Z70%
by Z####:

Don't let this nice looking app fool you. Reports are falsely marked "resolved" and cases are "closed" when in fact the problem still exists. There is often little to no follow through and zero accountability.

Y70%
by Y####:

I submitted multiple requests, which I thought was great. Unfortunately, they just mark them as resolved and close them without actually fixing any of the issues. Worthless and a waste of time!

V70%
by V####:

Can't get the Captcha to work from Android phone

Z70%
by Z####:

If you pick the wrong category, they just ignore the request. And not every category is available for selection...so you are doomed for failure from the get go.

Z70%
by Z####:

It's a great way to establish communication with 311 but requests are closed without being resolved (pothole).

V70%
by V####:

Don't let this nice looking app fool you. Reports are falsely marked "resolved" and cases are "closed" when in fact the problem still exists. There is often little to no follow through and zero accountability.

S70%
by S####:

When I tried to make a report, I had to pick a category for the report. There were a dozen or so I had to choose from and evidently I picked wrong. I got an email: your report has been canceled bc you picked ___ and it belonged in ___ category.

S70%
by S####:

Some ppl make things seem worse than what they are. I've seen some of these complaints and over exxagerated... Mind your business..

S70%
by S####:

Nice app. It works depending on the issue.

M70%
by M####:

Don't let this nice looking app fool you. Reports are falsely marked "resolved" and cases are "closed" when in fact the problem still exists. There is often little to no follow through and zero accountability.

S70%
by S####:

Y'all are awesome!

M70%
by M####:

Now I can finally get some people to fix those pesky street lights!

Y70%
by Y####:

Awesome

G70%
by G####:

Great app


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Rating Distribution

RATING
4.05
42 users

5

4

3

2

1