About BikeFixie
BikeFixie is an answer to all those customers who need ease and convenience in getting their two- wheeler serviced as well as all those service centers who want to cater to customers demanding pick and drop service for their vehicles.
We strongly believe in and advocate excellent customer service. We aim to build trust and reliability with our customers by providing them transparency and ability to monitor vehicle location and service progress.
We aim to create an ecosystem of products which the customer can choose from in order to keep his/her bike in good condition.
Our Key Product and Services:
1. BikeFixie App for customers to locate, book, track and service/ repair their bikes.
2. “Pick and drop” service for customers to save time and make servicing an easy task.
3. Easy App based online slot booking system for customers.
4. Annual Maintenance Contracts at attractive rates exclusive to our customers.
5. Dedicated customer support and tracking system.
BikeFixie (Functioning):
1. Bikefixie App provides a suite of products which include General Service, Bike Repair, Insurance renewal, Title Transfer and Break down pick up.
2. Our representative will contact the customer, note down specific things the customer demands and then get the bike serviced on his behalf for a small fee.
3. We provide GPS tracking of the bike’s location as well as timely updates on service progress, thus providing complete transparency to gain customer confidence.
4. At the same time, we provide better conversion of existing customers for service centers and also create an app based booking system with their existing ERP systems.
5. We also provide our customers title and statutory vehicle papers like insurance, fitness, PUC renewals at their doorstep without bothering on expiry and renewals.
by K####:
Easy to use.