Digital Waybill 2-Way Module for Android
Android version of the app needs to be updated. It needs to have the options available so that you don't have to use an accessibility setting to do anything. Also, the ability to edit runs from the app.
Used this for 4 years now not by choice. Buggy, seems more stable on iOS but layout is completely different. If I close app in multiview screen when turn back on i end up with endless notification issue that others talk about. This also stuffs up the sound on my phone ie volume full but no souund. Need to reset my phone to stop these from happening some reason. Loses communication with dispatch at least once a day (no problems with networks or cell data). Now my biggest gripe which I believe it has to do with android 7.0 and above. It lags BIG time sometimes 5 minute to complete a job. Latest phone I've used this on s8, g6,v20, xcover 4 all terrible. Oh and no more options button
keep freezing. keep buzzing if we check notification. if the delivery is round trip it still works like one way trip. need better update
Biggest issue I have with waybill is it glitches with the latest version of android, app needs to be updated for this.. every job stalls and it takes ages to complete the job.. I've tried this on an S8, S8+ & XCOVER4 app still glitches out.. app is semi what stable on an s4 and below I guess on the older version of android but if you're running android 7.0 you're gonna have problems.. developers need to fix this ASAP! Also would help if jobs could change colour or have a counter when jobs are due to time out on your phone.. especially if you have more than 10-15 orders at a time... from all these comments on this app you'd think waybill would've changed some things by now
If i could not get a notification every 10 seconds about an order I've already viewed, that would be great.
I think the app has potential, but to advertise that it's the most advanced courier app is just a false claim. There's no way to see jobs after they've been delivered (for example if you delivered a package but forgot to fill in any associated paperwork first, that information is gone). I often will throw my phone into airplane mode if I know for certain I need information after signing so the delivery is never completed until I restore data. There's no map view, so you have to route yourself by interpeting the text address or view one at a time in you map app. One of the bugs for me is if I'm voice texting notes and I click on a word to change it, it crashes. It has a look and feel like it was designed for the dispatcher without experience as the driver. It works and does the job, but it could be something so much greater
Keeps freezing up. Takes about 10 min to restart.
Tried calling customer service and few times. Zero luck. But how to you open the option menu?
Needs a button to turn off the app.
Easy to learn and use, even for an older guy.
Medical supplies
It's ok
Not good
Bad system
My work used this application
How can we log out. I'm doing deleted every day after finish. Please upgrade this app.
This app has serious battery drain issues and the ability to keep track of how many runs I do in a day would be nice. It would also be nice if price for each run was included. Battery drain isn't a huge issue(I keep spare batteries on me)but the ability to keep track of runs/price of runs would amazing. Would go 5 stars with those two updates.
10/26/16, after the new update, the app will drain your battery, even if your phone is plugged... Constant network error, and issues with multiple deliveries, **please add Google routing for drivers**
Alerts to same orders over and over even after marked confirmed and picked up. Have to go to app itself and force stop
Never had a major issue, few glitches.
App is always running I have no buttons or settings and I get the same notifications 100 times a day after I'm done them already it's the most annoying thing in the world.
Marshmallow has been out for more than a year and the developers hasn't upgrade the app to work with the current software on top of that drains battery like no other
No exit features in the upgrade...I have to force exit from the app
Having issues after one week of use. Once I confirm an order, I keep receiving notifications that I have a new order from the same order! Occurring about every 15 seconds. Please fix!
our courier company's first and only choice... occasional glitches (we don't use the signature feature... just type in a name) ... remember to turn off your phone once a week and have the auto update feature on... also turn off DW at nite to save your battery
Can't use multiple delivery entry anymore. Have to restart phone to shut off no menu available to do what you say. Please fix, when this option was working app was pretty good
Becomes unresponsive at the signature screen, then shuts down. I'm assuming this is because I'm on a newer phone; this didn't happen in my older phone.
How can we log out. I'm doing deleted every day after finish. Please upgrade this app.
Freezes too much when getting signature, it's gets awkward when the customer tries to sign and it wont plz fix.
Use to be good, then all of a sudden I don't have the option to deliver multiple at the same location. This is pretty frustrating when you're busy. Please fix.
After press cfm. Pick up . Delivery...keep poping up the star and ring...so...fxxxing anonying!!
Always have issues don't have report after you're done with the job cannot properly communicate with the office always has issues this thing sucks and once you hit confirm and picked up a job you couldn't make mistake and hit confirm again and look like you never picked up the job anyways I don't feel like wasting more of my time you guys need to fix your problem with your software before you hear it 2 users
I have had issues with it not communicating with my dispatchers when I complete a delivery. It is frustrating and definitely can mess with my pay and I'm not feeling that. My dispatcher said there were buttons that I was supposed to be able to see to close out the app and I don't have those buttons. I'm very dissatisfied with this app and I have only used it for one day...smh. I hope it gets better.
What used to bring up my setting menu now brings up samsungs multi window feature just needs a settings button then it gets five stars
I do like the app, but there's1 big issue with it, when ever I get an order it just keep notifying me, and when I'm on the highway and can't check it, it really gets on my nerves, please fix it, 1 notification is enough, I have an HTC One X9
This app has serious battery drain issues and the ability to keep track of how many runs I do in a day would be nice. It would also be nice if price for each run was included. Battery drain isn't a huge issue(I keep spare batteries on me)but the ability to keep track of runs/price of runs would amazing. Would go 5 stars with those two updates.
Good potential. Rough around the edges. App needs: 1) a dedicated settings button., 2) a dedicated exit button or at least an easier way to stop/exit the program at the end of the day, 3) bug fixes to whatever causes it to stop recording/submitting when a user confirms/picks up/delivers, 4) need some sort of "I'm not working right now" feature so drivers can turn off GPS during their lunch/break time to conserve battery and 5) transparency in how "out of cell coverage" use is handled - i.e. are pickup/delivery notations cached when the user isn't in coverage (like in a lower hospital basement without cell service) - and a way to let driver know when cached updates remain needing to be sent?
This is a very good tool
Easy to use. Little driver training required. Very detailed trip information on screen when viewed. It would be nice if driver coulf sellect to manually email POD at time of delivery when entering name by having an EMAIL POD check box.
by L####:
The app needs to be able to customize features. Font size, color, notification, overall it's a dumb app and very unstable, but I'm stuck using it because the company I work for says I have to otherwise I'd never choose it. if I was running a company this would be the last app I would want to use.