Yellow Cab Vancouver

I have so much negativity towards this app. At first I liked it until the cab drivers started picking up people that weren't me bloooocks before they ever arrived. (Cause we can track them bishes) Then start their mission because they "have me" and I'd have to wait up to 30min to get a new cab because I was "enroute" =_= then it decided to deny me the address I'd been using for over a year. Then the other address I'd leave from as if they didn't exist anymore. I could go on and on about this dumb thing.

It's simple. When a customer makes a booking, you should respond. Your app does not do that. I get a crappy push notification 20 minutes after my initial booking that you are experiencing "high traffic times". It's Friday, this not new. Your taxi company does not provide a level of service that warrants blocking Uber from our city.

This app only serves to avoid the frustration of being on hold for 10 minutes to book a cab with an operator. What it doesn't do is ensure you a cab by any means whatsoever. I have used this app and my past 3 experiences included 1 no show after waiting 45 minutes and several calls to the company, one 25 minutes late, and one almost 1 hour late. All were booked 1-3 hours earlier with this app. As the operator said it garuntees nothing, you are welcome not to use us! Garbage app, garbage company.

Sent a taxi to my "to" address, can't cancel rides - it says to track the cab on a map but the taxi didn't appear. I only give it one star because it did actually work for me one time.

Turns out when I came downstairs to meet my taxi that it drove away with someone else. No phone call, just status changed from arriving to in progress and cab now somewhere else entirely

No way to track whether or not a cab has even accepted your request, let alone when they will arrive. Every time I use this app I end up having to call their dispatch anyway to see if anyone is even coming. Makes you wonder what's the point?

Jan 20 2016; same issue as below; booked 6 hours in advance, taxi was a no show, leaving me 30 minutes late for a class. - prior to this; The last few bookings I've made have not been accepted. I've even tried booking 8 hours in advance. Each time YC cars drive by me empty and will not stop when flagged or, after waiting 15+ minutes, I walk to the nearest hotel and there are YC cars waiting. With service like this YC, good luck when Uber gets picked up here.

It won't allow me to enter my address. It automatically turns it into an invalid address and there is nothing I can do to change that. When it worked the interface was acceptable if dated in appearance.

Twice now it's made me late for apts. Taxis never show up and I'm left scrambling.

I booked then it showed the car in service. I tracked the car as it drove away from my pickup location and then it said ride complete. Seems like they just picked up someone else in my neighbourhood without notifying me at all!

Regardless of how far in advanced you book your booking can go unanswered for hours. Taxis ignore dispatches from this application. Phoning for service is much more effective.

The tech is good, but drivers ignore bookings from this app. Only time it ever works for me is if I put yvr as my destination.

Booking a taxi even a day in advanced is pointless the rides say booked and never get accepted. Using this app is less helpful than walking out to the side of the road.

Just like the taxi cartel in Vancouver this app has mixed performance. Maybe one day the mayor and Council if the city will allow hoover. Then we can get some decent competition and maybe some decent service from the taxi cartel.

App has never worked properly, the map can't be accessed and it will never let me change my destination from YVR-Airport.

But the drivers and management is terrible. Don't bother calling them to complain about the service they will never call you back.bring back Huber please and thank you..

Doesn't do anything it claims. Has a track booking button that says it shows the cab on a map but doesn't.

This App Is A joke and so is yellow cab. Doesn't even work!

Had problems even booking cabs times, with very long wait times. Had an issue more than once where my booked cab picked up something else, even worse it wouldn't let me cancel that trip and actually let me continue to track it!

A completely broken app where your sober/drunk body wished that Uber was available to cure this cancer once and for all.

This app usually works for me but today the server went down and the cab I registered for never showed up

Doesn't allow to book a taxi from Vancouver suburbs.

Horrible customer service.

Didn't work.

Love it it's so much faster then calling in

Broken

Fulfills an important need, but isn't very respectful of the user's battery

The last few bookings I've made with the android application have not been accepted. Today I booked again, and the same thing happened. 10 minutes of waiting later, I walked to a nearby hotel and 3 yellow cabs were there, and available.

Not only are these s***** drivers I'm pretty sure they're stealing from me lost stuff while grocery stopping so I'm just leaving this here

We need Uber!

Worst service

Uber or bust

The other day at 3 pm it took me 45 min to get a cab, had one stop and he wouldn't take me because I was not going in the direction he was going to. I am sick of these taxis and the people driving them. Vancouver needs uber to give these scum bags competition.

Anytime I open the app anywhere but at my house to use it, it says cannot connect to server and either shuts down or will not proceed. What weird big is this? My hubby (same phone, different carrier) can use the app anywhere. What is going on for me?

Confirmation ability on my end would be nice.

This app doesn't actually dispatch a cab to your pickup location. It seems to rely on a driver deciding to pick you up when they see the booking. If you call and actually get a hold of one of their operators they will actually dispatch a car to you. That said, after waiting 55 minutes for a cab booked through the app I called and was told "there are no cabs in the area." Called Vancouver Taxi and had a cab in ten minutes.

App sucks, doesnt accurately track cabs and the drivers are awful. He "forgot" to put on the meter until 5 mins from my destination then charged me double the cost. Snowman out

Fulfills an important need, but isn't very respectful of the user's battery

Decent app for hiring a taxi. Integration with payment is not available however :-(

If you schedule a day in advance or even hours it never shows up on time if at all and the worst is when the fair is confirmed and you can track it, you watch them stop and pick up someone else off the street.