HVV
Free App
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About HVV
The smart way to go places – with the HVV App: tickets and timetables, wherever you happen to be.
Everything at a glance with the area map including switchh infos.
Where is the nearest bus stop? Where can I find the nearest StadtRad bike stand? Where is the nearest free car-sharing vehicle? The area map will tell you. View when the next HVV service leaves from where and where you can find the next mobility service offer from our switchh partners.
Get personalized connections
Enter bus stops/stations, addresses or a particular place of interest manually or activate the positioning function (GPS) and let it take your current position as start point or destination.
Save money when you buy a ticket
Profit from a 3% discount on single, day or supplementary tickets (N.B. This discount does not apply to weekly season tickets and the Hamburg CARD).
Also at your fingertips: a departure monitor, zoomable network overviews, info bulletins on delays and much, much more ….
Tips:
• Authorize the system to “Read contact data” (Kontaktdaten lesen): as an option you can set the system to suggest addresses of your contacts as start point or destination for a timetable enquiry. When you activate this function you can choose a contact from the list displayed, and only that address will be transferred to the background system. You can allow the HVV App to access your address book for this.
• You will need an active online connection in order to use the timetable information and the departure monitor as well as to buy a ticket via the App, since the information loaded is always the latest update. After the ticket has been completely downloaded, you no longer need the online connection.
• We cannot guarantee or accept any liability for the correctness or completeness of the information given.
Everything at a glance with the area map including switchh infos.
Where is the nearest bus stop? Where can I find the nearest StadtRad bike stand? Where is the nearest free car-sharing vehicle? The area map will tell you. View when the next HVV service leaves from where and where you can find the next mobility service offer from our switchh partners.
Get personalized connections
Enter bus stops/stations, addresses or a particular place of interest manually or activate the positioning function (GPS) and let it take your current position as start point or destination.
Save money when you buy a ticket
Profit from a 3% discount on single, day or supplementary tickets (N.B. This discount does not apply to weekly season tickets and the Hamburg CARD).
Also at your fingertips: a departure monitor, zoomable network overviews, info bulletins on delays and much, much more ….
Tips:
• Authorize the system to “Read contact data” (Kontaktdaten lesen): as an option you can set the system to suggest addresses of your contacts as start point or destination for a timetable enquiry. When you activate this function you can choose a contact from the list displayed, and only that address will be transferred to the background system. You can allow the HVV App to access your address book for this.
• You will need an active online connection in order to use the timetable information and the departure monitor as well as to buy a ticket via the App, since the information loaded is always the latest update. After the ticket has been completely downloaded, you no longer need the online connection.
• We cannot guarantee or accept any liability for the correctness or completeness of the information given.
All Application Badges
Free
downl.
downl.
Android
2.3.3+
2.3.3+
Android app
App History & Updates
What's Changed
Minor bugfixing.
Minor bugfixing.
More downloads HVV reached 1 000 000 - 5 000 000 downloads
Version update HVV was updated to version 3.4
Version update HVV was updated to version 3.2.1
What are users saying about HVV
R
by R####:
by R####:
rather fix an issue on always shutting down or always opening on the buy ticket tab... if you do updates then at least improve...
R
by R####:
by R####:
Excellent app so helpful ++++
R
by R####:
by R####:
Mittlerweile läuft die App relativ rund. Wär cool wenn man die Tickets als .Pkpass speichern könnte
I
by I####:
by I####:
Der App fehlen zu häufig Informationen über Baustellen oder große Zeitverzögerungen, wodurch sie für den zuverlässigen Alltagsnutzen unbrauchbar wird. Der HVV hat es schon vor 10 Jahren geschafft, die statischen Fahrpläne per Geofox abzubilden und etwas anderes macht die App auch nicht. Es wäre mehr als wünschenswert, wenn auch die Dynamik des Bus- und Bahnnetzes abgebildet werden würde!
R
by R####:
by R####:
One of the better choices for finding the best way from A to B but desperately needs a notification for when a weekly ticket expires
R
by R####:
by R####:
Gefällt mir sehr gut vom Umfang der Funktionalität. Jetzt wäre es nur noch wünschenswert, dass die app meine Gewohnheiten lernt und automatisch Fahrwege oder Ausweichrouten vorschlägt. :-)
X
by X####:
by X####:
Bitte Runtime Permission einbauen, also das Target auf mindestens API 23 setzen. Ich will der App kein Kamera Recht geben. Danke.
R
by R####:
by R####:
FUNKTIONIERT GUT Endlich ist die App wieder vernünftig benutzbar. Wozu die Kamera Erlaubnis benutzt werden soll ist mir nicht klar. Es wäre schön zeitnah über Verspätungen zu erfahren.
L
by L####:
by L####:
App funktioniert mittlerweile wieder und ist recht nützlich.
R
by R####:
by R####:
It's just an electronic timetable. At least you can buy tickets but the discount is poor
L
by L####:
by L####:
Trotz mehrfacher löschen und neu installieren App funktioniert nicht
G
by G####:
by G####:
Asks for too many permissions, why does it need contacts access and camera?
B
by B####:
by B####:
عالیه ، فوق العاده است
R
by R####:
by R####:
If you try to buy in Rush hour forget it. Simply doesn't work
R
by R####:
by R####:
What is a Manifest Error. It Just wont load!
R
by R####:
by R####:
Erfüllt ihren Zweck super!
E
by E####:
by E####:
App hat mir viel geholfen. Super
R
by R####:
by R####:
Super frustrierend, nachdem ich alle payment daten mühselig auf der handy tastatur eintippe kommt die fehlermeldung: bitte zuerst persönliche daten ausfüllen. wo finde ich die? Umweg gegangen: erst Ticket bestellt, dann konnte ich die zahlungsinformationen ausfüllen. NACH eingabe der daten kommt: Fehler Lastschrift ist nicht möglich. das ist die schlechteste onboarding experience seit langem
R
by R####:
by R####:
Great easy to use and saves needing cash. I wish I could request to print all receipts online for a given period of time. Printing one by one for expenses takes ages!
R
by R####:
by R####:
I've entered several accounts and cards, none work. It isn't easy to pay for HVV services in general, and this doesn't help.
R
by R####:
by R####:
Es wäre hilfreich wenn man seine Monatskarte auf dem Handy dabeihaben könnte aber ansonsten top :)
G
by G####:
by G####:
The best app to know transport alternatives in Hamburg
S
by S####:
by S####:
Ich bin sprach lose
R
by R####:
by R####:
Gut danke
I
by I####:
by I####:
Bin zu der App Citymapper gewechselt, welche schneller und intuitiver ist, wesentlich besseres Design hat und viele Zusatz-Infos bietet, die in der HVV-App eigentlich Pflicht wären.
R
by R####:
by R####:
Zeigt leider nicht immer die sinnvollsten Verbindungen an. Ansonsten eine prima App!
R
by R####:
by R####:
And still better than having to put up with the, somehow even worse, website. Functionality is given though.
R
by R####:
by R####:
Needs updated timetables, whenever I use this app it's always wrong. Google maps is much better
C
by C####:
by C####:
Used to work just perfect until this new version. I can now no longer get my keyboard and enter...
H
by H####:
by H####:
Since there is no alternative to this app, I am using it instead of buying my tickets from the machine. Usually I want to buy a second ticket for my wife too but once I pay my ticket app gives an error, when I try to do the second payment. I have to login logout again to somehow purchase the second ticket. This should be fixed hopefully with the next update.
D
by D####:
by D####:
It seems to get worse with every update :-(
D
by D####:
by D####:
And still better than having to put up with the, somehow even worse, website. Functionality is given though.
B
by B####:
by B####:
It would be interesting to show the stops for each transport.
D
by D####:
by D####:
Die App beendet sich bei jeder zweiten Aktion, gekaufte Fahrkarten sind quasi nicht wiederzufinden. Dazu kommt die umständliche Benutzerführung.
D
by D####:
by D####:
The new update is terrible, It crashes every time I open the app... And when finally opens, it doesn't respond to any command..
G
by G####:
by G####:
I like the idea of a new design, but that is a HOLO like design. We've been on material design for a really long time now.
P
by P####:
by P####:
OK, but why no in app train ticket purchase through wallet? Registering my credit card took so long that I missed the train. Furthermore the delay information was totally off. One train simply did not arrived at all, I missed the connecting bus... room for improvement!
X
by X####:
by X####:
Stehe am Bahnsteig, die Bahn kommt in 2 Minuten. Nur dumm das die hvv app diese Verbindung nicht kennt, da fährt die nächste Bahn erst in zehn Minuten. Voll daneben.
D
by D####:
by D####:
Immer kapput
by R####:
Super App, hübsche Konzepte und sehr benutzerfreundlich und ansprechend designed. Leider wird die Zeiteinstellung oft nicht übernommen, was die ganze Anwendung unbenutzbar macht. Bitte fixen!