BMW Connected

The app is basically there to say, BMW does have an app! It doesn't do much. Doesn't update properly, crashes sooo frequently and is simply useless. As per DEV team response: I appreciate your response, but please mind that my phone and its OS are quite up-to-date. As for the app, the crash actually happened when I updated it to the latest version. Before that it was at least little more stable. Restart won't help either. It is not some issues that appear once a while, it is always there! I don't even run the app, it is running in the background and as soon as I sit in the car, the crash message keeps poping up.

The main issue I have is with the calendar integration. It constantly picks up calendar entries that contain nothing that looks remotely like an address and guesses some spurious address on the other side of the world. Worse still is the sat nav in the car then pops up repeatedly asking to route to these spurious locations. Also even for legitimate calendar entries, the popup in the car appears the previous night before a morning appointment and I have to keep dismissing it. It's too infuriating so I've just denied the app calendar permission. Unfortunately this also means I can't even display my calendar in the car. Such a shame as if it were a little more intelligent about the way calendar entries were used, it could be very useful.

Literally crashes non-stop between my 4 series and my Samsung S8+. Why can't this be fixed? It's not really good enough between BMW and Samsung. EDIT: I appreciate the reply, but in this day and age, "have you turned it off and back on again?" really isn't good enough. I've rebooted, reinstalled, cleared caches and researched Google. No use. It simply crashes CONSTANTLY and ONLY when connected to my car. It's annoying. In fact, it's up there with Spotify constantly disappearing from my car menus too. Just fix it?!

Very easy to setup. Enter car vin on app, then add the code messaged to to your connectdrive in the car to the phone app. Very basic functions, locate car and lock i find the most useful (you must have connectdrive in the car)

Connects to car ok but a couple of issues make it unreliable. Firstly, will unlock car remotely but won't lock it (but reports as locked) so not risking using that feature. Secondly, it clings to appointments in your calendar for dear life. There's no reliable way of telling it you're not attending an appointment so each time you get in the car the satnav starts navigation to a current ir recent event you've previously dismissed. In some instances it's retained a destination for days after. The only way to sort that is to clear the cache of the app. OK but not BMW quality.

Absolutely awful. Just doesn't work. There is really no excuse for putting out such an un-finished App, and I would especially expect better from an organisation like BMW.

BMW should be ashamed of this app. After weeks of talks and hopeless advise they admitted it does not work with S8 but quit happy to charge arm and a leg for having the service that you dont have

Had remote app for ages but it didn't work, thought I'd try this one and remote functions do work. Surprisingly resetting my password and logging into remote app again fixed that too. Bit basic at the moment and vehicle status/find functionality doesn't seem to be working.

Just got my new i3 and app worked at home. Have drove into work but app not working saying car is in motion but I know it's parked up in secure parking. Tried turning phone off and restarting app but still not working !!!

Some use but it would be better if I could share locations direct from Google maps to the car - the Bmw app isn't as easy as Google maps to use. It's a fairly simple fix to allow Share via in Google maps

Has some useful features (send destination to car from the app) but not very stable. I often have to disconnect the phone from the car, force close the app and start it again to get it to work. Had multiple occasions where the data of the app was reset by itself.

This app crashed multiple times. Kept on asking me to re-login with my email & password. Re-keyed in my PIN and worried that the integrity of the app & my personal data/information are compromised.

DON'T BUY A BMW IF TOO THINK THIS WILL WORK. ( so many people with 1 star and 2 stars can't be wrong ) Pity a brand new released 340i LCi with the top spec will all options available besides a sunroof that was not wanted. With all M Performance Options also you get a OLD entertainment system that can't even connect to Spotify at all. Disappointing. Also unable to check any details such as fuel left. Lock status etc etc etc etc. Mid spec series 2 two months later have the better computer. Why do BMW not upgrade the software in the vehicles. Having had issues with software and car functions not working since purchase would be great.

Shows my car sometimes and then says I have no car when I try to add it again it says car already registered. Rubbish doesn't work

Can't believe the preconditioning timer is not 7 day. Be prepared to waste battery at weekends on 24 hour timer.

App ok, angegebene Infos und Funktionen können genutzt werden. App Integration aber sehr mangelhaft. Erstens kaum integrierte Apps für Android und Spotify total instabil. Kann gestartet werden, aber verliert immer nach ca 5-10 min die Verbindung. Ist so nutzlos! Bitte um Fix, dann ist bessere Bewertung möglich. Edit: Danke an das BMW connected Team für die Standard Antwort! Es handelt sich um einen F34 gebaut im Mai 2017 mit IDrive ID5, dh horizontales Hauptmenü = unterstützt! Spotify scheint auch im IDrive und kann über IDrive gestartet/gesteuert werden, aber Musik bzw Verbindung bricht immer nach 5 min ab. Bitte endlich um Fix! Danke

App shows as having Spotify integration but with a brand new phone and a brand new car, I am not able to browse Spotify from the car. Useless app altogether

The first time we installed the app it showed efficiency, which we felt was quite cool. Ever since it has been greyed out. We tried uninstalling it and reinstalling but no joy..

After reading the bad reviews, I initially hesitated to install. Now that I am using it for a few weeks, it works flawlessly on my LG G4 running Marshmallow 6.0. No crashes, no fee. It alerts me when I need to leave when I have a calendar entry that has a location specified. It also suggests the locations I may want to send to the car, again based on calendar. All the remote functions work like the last version, and the interface is more polished. Great app!

I've had this app for three months now and it only half works otherwise it would of got more stars. For a £60 activation fee I expected it to do what was advertised. Called support who couldn't help so escalated to Germany. A week later I'm told it is my OnePlus3T android phone that is not compatible so it cannot show anything on the status page like fuel level, mileage etc. Strange that the sat nav connects, routes can be sent direct to car, doors and lights and climate control can be activated by phone but it's still classed as not supported. Otherwise a great app

The previous version of this app was mote stable. This version is constantly forgetting me and I need to sign in again with my bmw online account after which I need to create a PIN again for easy access. The phone will remember this for a couple of days.. but then it forgets it again. I've already reset my phone (galaxy s5) to factory defaults and reinstalled the app.. but doesn't fix it

Absolutely Rubbish. Try adding my car and it says error connecting to the server. So I go back and it says my vehicle is already added to my account when it clearly isn't. I've done this several times on many different account and the furthest I got was retrieving the code from my car and even that followed with an error connecting to the server message. Waste of time.

I got this app to use Spotify on my idrive.. I have a note8 and it doesn't work... Mybold clio could get spotify to work on it without any fuss at all.. Vrry disappointed that bmw can't get such a simple thing to work.

App is terrible. Had to uninstall as it messed up my WiFi connection. My phone kept dropping WiFi signal at home. Tried it on my tablet and it messed up the WiFi connection on that too. Kept dropping WiFi and was unable to tether. Deleted app and called Vodafone who talked me through resetting both phone and tablet. Both now working fine. I do not recommend.

Agree Rene, since the last update it's become less stable. Eg Spotify works fine till a call is received. When the call ends it can't revert back to the Spotify app automatically. Will have to reboot the phone to get a connection again.

I've used this app with my iPhone and it was good although very hit and miss. I have just changed my phone for a galaxy s8 and uploaded the app and it is poor at best. I can't see it on the screen in the car and the only available app is Spotify, which won't play because it doesn't show on the screen as it did with my iPhone. Massively disappointed as this was a feature that made it for me. Also the lack of additional apps is also a issue, I am big user if audible and it just isn't available. Gutted.

BMW should really be able to do a lot better. This app forgets login details, crashes a lot and the map search is utter rubbish. It used to be better but somehow it is just getting worse. A shame as BMW is supposed to represent quality. Anything but connected.

IOS functions have way more compare to Android. Come on let us Android users share the same function too. IOS users have frequent new updates but none for Android users. Is this some biased development only for IOS?

iDrive Spotify app integration needs improvement. iDrive Spotify app seems to use this BMW Connected app as a proxy to the mobile app. This arrangement is unstable. So far it never worked for than 10 minutes on my Galaxy Note5. Somehow the connector may crashed and stopped working. On the other hand, if I use Bluetooth as the listening mode on iDrive, then play Spotify directly from my mobile app. Everything would work fine. But of course playing it this way would rob you the more comprehensive Spotify control that iDrive can offer on its bigger screen.

Downloaded for Spotify use. Something my wife's Fiesta manages seamlessly. Spotify is not supported for Android unless u have a 7 series. Pathetic considering the brand of car and the position they hold in the market!

Constantly crashes when using Spotify. Even with full phone wipe then installed latest BMW Connected and latest Spotify. Using S6 Edge+ but also happens on my wife's S8.

App seemed okay to start with. Was able to set car up. However within 3 days of using the status of car is not updating. Had to rest the status from the car. Hopefully a 1 time thing. Not useful if you have to keep doing this. Will update again in a few days as to how it goes.

App has always worked for me, really enjoyed being able to send the locations to my car, seeing fuel level etc. Then suddenly after last update, it crashes every single time I try to open it. Anytime I plug my phone into my car, it crashes, no good. Please fix as I do otherwise really enjoy this app and would give 5 stars were it not for this

I like this app but because I have a Samsung s8 and not an iPhone not all the features work properly with my car. I have contacted bmw uk over the spotify connection and they can't say why it won't work not good enough from such a big company.

All the app does is crash. Samsung S8. After uninstalling and reinstalling the BMW, App won't save username details now forcing me to set up app each time.

This app is generally very useful, but I'm annoyed that every time it does an auto update, it 'loses' my saved user name and password. I have to look them up, re-enter them and then set a pin number - as if I've just installed the app for the first time. Surely it should be able to retain this data through the update - please?

Support responded to someone else saying Spotify works via USB. It doesn't and Spotify themselves say it. It will work via Bluetooth audio like it has for years but you will get basic controls not get cover art. Unless you have an iPhone or a 7 series you are out of luck with android

The app it replaced used to be able to show where the car is at anytime, including when it is moving. The new app can only report where it is when parked. When the car's moving it just gives up without telling you why.

Very poor implementación and service. BMW Ireland does not bother to answer 2 mails in 3 weeks. Paid for Connected Services and I can see car location and control remotely lights, A/C and doors but no status or advice on driving for Eco mode. This is not what you would expect from BMW specially after we pay a good money for a product of this market segment. Very disappointed. 520d, 2016

App says I can play Spotify but ithe app won't load onto idrive. I've been into dealership and they are stumped, I've asked BMW genius and they have no clue. I've a LG g5 so it's all up to date.. anybody have an idea into this.?