AOK HealthNavigator

AOK Health Navigator is free and serves refugees and their physicians as a translator during treatment and helps navigate the German healthcare system.

Medical translator for refugees

How can i tell my German speaking physician that i have severe pain? How can i administer the prescribed drugs correctly? The AOK Health Navigator requests the most prevalent symptoms of diseases in English, Arabic and Dari and translates them for your physician in a fast and clear manner. At the same time your physician can use the AOK Health Navigator to inform you about further treatment and therapy steps in your native language.

Treatment information and translation assistance for physicians

Often much-needed time for actual treatment is lost during anamnesis due to communication problems with foreign-language speaking patients. The AOK Health Navigator requests typical symptoms before patients enter the waiting room and provides you with an anamnesis summary. Additionally, it provides practical translation tools for typical situations appearing during treatment and for the next therapeutic instruction such as blood tests, drug taking or referrals to specialists.

Navigator for the German healthcare system for refugees

You recently came to Germany and never heard of "Gesundheitskarte" or a medical referral? The AOK Health Navigator provides answers for the most important questions and topics and helps you navigate the healthcare system. To this end, the app communicates what you need to consider when going to the physician or into a hospital - in a simple and well-understandable manner. You want to inform yourself about your patient-centered care? Use the app to contact foreign-language speaking personnel at AOK Nordost.

AOK Health Navigator at a glance:

- Symptom requests in english, arabic and dari with german translation for the physician
- Anamnesis summary for physicians
- Translation of treatment and therapy steps
- Information about the German healthcare system
- Information about the patient-centered care during and after the procedure for granting the right of asylum