MDDR

Ever wondered how your loved ones could come to your aid in the event of an emergency if you weren’t able to call for help yourself? TrackBox have made it easier than ever with the Mobile Device Data Recording app. Using the same technology as in-flight aircraft data recorders, missing persons and hostages can be tracked through their mobile phones with this ground-breaking app. It is designed to support the TrackBox Emergency app.

Maybe you’re excited about the potentially life-saving benefits this app could provide you and your loved ones with, but you’re worried about your privacy. While it can be scary to allow data of such a personal nature to be accessed and recorded, our number one priority – besides coming to your aid - is to ensure your data is secure.

Our authorisation process is rigorous, with 6 steps required before access is granted for a fixed time period only. The steps must be repeated for full access to be granted. Your data will at no point be released to your emergency contacts or the general public – it remains completely confidential.

Steps:

1. An emergency call to the Emergency Response and Prevention Centre (ERPC) is initiated by the customer or a nominated emergency contact.
2. The Violent Crimes & Technology Support NPO (VCAT) agent will retrieve the victim’s emergency contacts and call each one until they get through to one.
3. While on the line, they will ask if the contact is willing to authorise the unlocking of the MDDR app on the victim’s phone for high level tracking and data retrieval.
4. If they agree, the VCAT agent sends an OTP to the emergency contact and to the National Duty Officer.
5. While on the phone, the VCAT agent enters the OTP that was sent to the emergency contact and gets the authorization from the National Duty Officer.
6. After entering both OTP's, a case is opened and the VCAT agent can unlock the MDDR app on the victim’s phone and view live and historically recorded data.

This pioneering tracking technology will only be used in high level investigations and for lifesaving intervention purposes, as well as stolen cell phone recovery. The collection of mobile device data will assist and facilitate the investigation of:

• Murder
• Rape
• Abductions
• Armed Home and Business Robbery
• Hijacking
• Hostage Situations
• Missing Persons Cases
• Serious and Violent Crimes
• Vehicle Accidents & Scene Reconstruction
• Mobile Device Anti-Theft and Recovery
• Anti-Data Theft, Spyware and Privacy Protection.

The Anti-Data Theft, Spyware and Privacy Protection feature has recently been added to the MDDR app and links to your user profile. You can protect your data and prevent hackers or individuals who are trying to illegally track you, spy on you or steal your passwords.

RSA Pat. Appln 2016/01552
RSA Pat. Appln 2016/06119
PCT Intl. Pat. Appln PCT/ZA2017/050014
RSA TM Applns 2016/22381-22383
RSA TM Applns 2016/33666-33672
TrackBox Technologies (Pty) Ltd
Together SA CAN 159-447 NPO
Together SA CAN NPC 2013/089627/08
SAG PSIRA 2277729
SA CAN PSIRA 1711922
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