2N® Helios IP Mobile

App works great when on the same LAN, but how do you configure it for remote access? I want to be able to allow access when I'm not home, did I get the wrong product?

It doesn't seem to auto connect to out phones even though it all on the same network. Once we open the apps on our phones the IP verso can connect. It is like the apps or the verso are going to sleep and need to be woken. Even worse with iOS. App seems to be always asleep.

the app can't auto discover the 2N IP Helios Verso ..bith my mibile and the intercom in same network..could please advise

Called 2N they said they do not support this app.

FATAL EXCEPTION: main Process: cz.nn.helios_mobile, PID: 3697 java.lang.RuntimeException: Unable to instantiate receiver org.linphone.BluetoothManager: java.lang.RuntimeException: Linphone Manager should be created before accessed at android.app.ActivityThread.handleReceiver(ActivityThread.java:2589) at android.app.ActivityThread.access$1800(ActivityThread.java:147) at android.app.ActivityThread$H.handleMessage(ActivityThread.java:1373) at android.os.Handler.dispatchMessage(Handler.java:102) at android.os.Looper.loop(Looper.java:135) at android.app.ActivityThread.main(ActivityThread.java:5254) at java.lang.reflect.Method.invoke(Native Method) at java.lang.reflect.Method.invoke(Method.java:372) at com.android.internal.os.ZygoteInit$MethodAndArgsCaller.run(ZygoteInit.java:898) at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:693) Caused by: java.lang.RuntimeException: Linphone Manager should be created before accessed at cz.quanti.sip.LinphoneManager.getInstance(LinphoneManager.java:328) at org.linphone.BluetoothManager.(BluetoothManager.java:72) at java.lang.reflect.Constructor.newInstance(Native Method) at java.lang.Class.newInstance(

Despite the 2N being configured to answer calls (automatic pickup) I cannot place a call to the intercom in this version, but could fine in other versions.

I am glad to see big improvements with each new release. Application is reliable and it has good sound and video quality.

UPDATE 8/11. 2N Continues to make progress, however still myriad issues. The registration issues seem to have been resolved through both an app update and a firmware update on the door stations, so this is progress. Adding one star because of this. However, the app still has conditions that will cause it to crash on ring which causes it to play its ringer constantly until you force close it- and not the typical android swipe up, you must either reboot or go into settings/application/2n- force close. The app used to have an issue where it would not come to the foreground on ring consistently but that seems to be resolved as well pending further testing- of course this depends on if the app is stuck in a crashed state. Video preview also seems to still struggle if multiple clients are ringing at once so if you are using this in a larger installation you may witness that issue. Overall I am very impressed that 2N seems to have doubled their efforts in making this app useable, with frequent updates and excellent communication over the past 4 months. I have high hopes I'll be giving this app 5 stars soon.

New app does not register device even after updating firmware to latest version. Older version of app registers device.

Thanks, crash was fixed.

Works fine on my tablet, thanks!

Still Slow buggy crap

When your phone its calling the answer/hang up button its to short displayed, like 1 second. So you cant answer and also you cant open the door.

Slow buggy crap

FATAL EXCEPTION: main Process: cz.nn.helios_mobile, PID: 3697 java.lang.RuntimeException: Unable to instantiate receiver org.linphone.BluetoothManager: java.lang.RuntimeException: Linphone Manager should be created before accessed at android.app.ActivityThread.handleReceiver(ActivityThread.java:2589) at android.app.ActivityThread.access$1800(ActivityThread.java:147) at android.app.ActivityThread$H.handleMessage(ActivityThread.java:1373) at android.os.Handler.dispatchMessage(Handler.java:102) at android.os.Looper.loop(Looper.java:135) at android.app.ActivityThread.main(ActivityThread.java:5254) at java.lang.reflect.Method.invoke(Native Method) at java.lang.reflect.Method.invoke(Method.java:372) at com.android.internal.os.ZygoteInit$MethodAndArgsCaller.run(ZygoteInit.java:898) at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:693) Caused by: java.lang.RuntimeException: Linphone Manager should be created before accessed at cz.quanti.sip.LinphoneManager.getInstance(LinphoneManager.java:328) at org.linphone.BluetoothManager.(BluetoothManager.java:72) at java.lang.reflect.Constructor.newInstance(Native Method) at java.lang.Class.newInstance(

Better functionality than iOS, but crashes when you try to accept call. Video works, as does Listen, Calling Vario works, but Vario to tablet does not.

I don't see an option to open a second door with this app. I can only open the passenger door at the gate but not the slide door for cars. With a voip phone connection this works fine.

This latest version slightly moves the answer/hangup buttons, but now the left side of the screen is taken up with a device selector. If a call's coming in I don't need to see other devices. How about some nice big answer/decline/open buttons to one side? This would work great in landscape orientation and avoid accidental home/back taps.

This could be a great companion app for the 2N Helios devices but it won't show an incoming call if the phone or tablet is locked. Also be nice if the call log showed images of who was there when the call was missed. In landscape on a tablet the main buttons (answer, open door) are too close the Android home and back buttons.