Your Call

Description

This app is provided by Blackburn with Darwen Borough Council in the United Kingdom. Information submitted by our residents will be handled by the local authority and passed to the relevant council officer to resolve.

Overview

Have you walked past the same pile of rubbish on your way to work, thinking that someone should report it to the council? Have you driven over the same pothole, swerving to avoid damaging your car? Well, unless someone tells the local authority about the issue, it is unlikely that it will be resolved.

Blackburn with Darwen Borough Council’s Your Call App enables you to capture the details of an issue or incident and submit it automatically to the authority’s Customer Service team.

What issues can you report?

• Abandoned Vehicles
• Anti-Social Behaviour
• Benefit Fraud
• Bus Stop damage
• Cigarette Smoking
• Complaint/Comment/Compliment
• Dead Animal
• Dog Fouling
• Drainage/Gully Problems
• Empty Properties
• Fly Posting
• Fly-Tipping
• Food Hygiene
• Graffiti
• Healthy & Safety Issues
• Leisure Centre Enquiries
• Libraries
• Light or Noise Pollution
• Litter
• Missed Bin Collection
• Parking
• Parks and Open Spaces
• Pest Problems
• Planning Breaches
• Pot Holes
• Public Conveniences
• Recycling
• Refuse Problems
• Roads & Highways
• Skips
• Street issues
• Streetlighting faults

How do you submit a report?

To submit one of the above reports, simply follow the on-screen instructions to provide information that is relevant to the authority. By completing all of the fields, it will enable us to resolve the issue as quickly as possible, without us having to aski you for more details
How does it work?

Once you have submitted the report, it will be handled by our Customer Service team. They will then forward the details to the most appropriate council officer to resolve the enquiry. Once the issues in the report have been resolved, you will receive notification via email to confirm what actions have been taken. You will also be able to view this information on your mobile device.