Steak ‘n Shake

I just wanted to look at the menu. It wanted me to put in a credit card before it would let me do anything else. If I tried to look at the menu like was going to order it didn't find my local store.

Totally dumb. They want you to attach a credit card to to your app so you can get points. The only way to get points is to place your credit card on file. Not only that, they ask you the exact personal information that would help a hacker hack into your credit card through the app. Nope. You guys should have rethought this one and allowed your customer peace of mind and earn points attaching only email or phone number.

Downloaded the app to order online so I don't have to wait half of my lunch for my order to be ready. Unfortunately, the closest location it allows me to order from is over 300 miles away and in a different state. App is useless for me until that gets resolved.

Works like supposed to. Just have an issue with the set time to pick up. It glitches. Say it's 9:10pm, and you try to set it to 9:30pm it throws me to around 9 am the next day. I have to back up and just use the asap set time.

This app is dumb. Wont let you search your city and state you have to scroll through all of them to find it and they didnt even have my city as an option. Makes you add a card for paying before it allows you to do anything else and it also automatically sets up auto refill so make sure you shut that off yourself if you dont want it on. Deleted the app. Was pointless.

Downloaded app, ordered a triple steak Burger with it. Picture of the burger shows cheese, onions, lettuce, etc etc. Get home, I got 3 patties and a bun....NOTHING else. So I went back on app and then realized you have no way of saying cheese, or no ketchup, extra onions, etc etc. Unless I'm missing something....

This app looks pretty cool and I'm assuming it will be a breeze to order but my location is not listed. The store in Norfolk, VA at 2437 E. Little Creek Rd. Please update your like locations.

I can order ahead. It's perfect! The sonic app sucks, because they want you to pay through gift cards instead of credit card like this app. So I deleted the sonic app and kept this one .

Won't use this app. You can't order any sandwich without fries. Hate your fries, they are cold before you get out of the door.

This app is nicely done, I like how you can stroll threw the menu and add or delete stuff, my order was done when I got to my local steak and shake to pick it up

Good app. Haven't had any problems so far

Can't use gift cards to order a pickup order. Have trouble scanning in store all the time

This is probably the best fast food app out there. It works well and so far, has worked consistently without any problems. Very convenient!

No matter what item(s) I add to an order it says I can only order breakfast items between 6am and 11am. So now I lose $25 and have to provide too much personal information.

Can't get coupons or rewards unless you enter a credit card and pay with required card thru app.

We eat here at Hazelwood Steak-n-Shake. We love our 2 favoriate servers Jeneasa and Bree. Love our Saturday morning eat out at the Stk n Shake

they need to add the ability to use physical coupons in the app, otherwise it is cheaper right now to use the physical coupons and not use the app.

Used very often. Love to keep track of receipts without the paper. The rewards are good..but could be increased to $10..

I can only place orders for tomorrow??? How would I know yesterday I was wanting to use it today?

Been paying with this app for over 2 years. Love it love the $5.00 free for $50.00 spent being added to the phone also.

I don't want to pay with my phone. I want coupons, deals or rewards but I want to pay cash in the store.

Great app have head trouble with it being slow or it would be 5 stars

This app works a lot better than most of the other fast food apps I use.

Should NOT be required to pay credit card number in app to use.

Very good food come up here every Sunday

Great app, a few glitches for a while, but fine now.

I already eat there and now get free food! How could it be better?

Works well . Eat there with my kids all the time. Great food , great price .

Functionality to pay with app and get rewards is great. Hope ordering through the app is added sometime

It can't find my store by zip code.

No way to upgrade to large fries

I use it all the time!

Quick food, great service, quick reward accumulation for family of 3.

The new feature toplace orders for pick up is great.

It was cool but I couldn't find the right location

Easy to use and it's nice to get cash back

I would appreciate special deals and coupons.

Easy to use. Adds value to my gift cards.

Great fast service friendly love this place

Went to pick up orders no problems