Entergy

The website is taking 10 minutes to load one page and the app doesnt give me the option to see my past bills in pdf or doc format. The app is slow for 5.0 on note 4. The app should be more than just a reader, it needs the option to print everything needed for records and more.

Have used this app countless times before with no trouble. Switched phones and redownloaded and now I can't access it. It tells me there is no network connection. Every other app works fine. Please update so we can continue to use!!!!

It doesn't work. What is the point of having an app if you still have to call and pay the bill anyway? It just says "page not supported" after we enter in our credit card info. Waste of time.

I keep getting an error message every time I try to load app. Says due to internet connection and then closes. It's not because I am having Internet issues, I am connected and have no issues with other apps. Please fix because I really did enjoy this app.

Application can not connect to the network while Phone connects just fine. Using LG Optimus Showtime

Downloaded the app since we have so many outages. App will not even let you sign up for text messages! Can't connect to its server! Does not show outages. I would give this zero stars if possible.

Whenever I start the app it says "Connection Error. There was an error connecting to the internet, please try again later." My internet service is fine and all my other apps work. Useless app until this is fixed.

The ONE time that it worked i wasn't able to make a payment. I've since gotten a new device (literally one week later) and have never been abke to log in since then due to a 'connection error'

It use to work fine now all I get is a error when I try to connect. Fix it and you might get a good review. They don't care enough to respond to let us know if they are even fixing it. Deleted! ! !

U need to fix this error its been going on for over a month now. I do not get paper bill so luckily I don't rely on this app. I just have to go online to view it which is just as easy but if u are going to have an app at least have one that works

Never works when you need it. Every time power is out, app is out. Only works when WiFi is on. Frankly as much as my power goes out with Entergy, it's like I live in a third world country.

The app was working at first and now it won't even open correctly. It keeps on saying something about an error or no Internet connection.

Location services don't work. No easy way to report an outage. Strange text feature doesn't work. Entergy doesn't give very detailed updates. The pizza delivery guys can even do that. Fire your app team.

Ive tried on both my phone and tablet, but i keep getting an error message. I even un installed and re-installed it with no change. I really liked having the easy access.

I am getting a error sign everytime I try to open the app. Please fix the problem soon. As i see comments below, i am not the only one.

Trying to use this app and the app never works. Due to connection error. Just like everyone else states, it needs fixed cause we all have internet connection on our phones. Please fix the APP.

It suddenly stopped working, saying it had an internet connection error. I've uninstalled it and reinstalled it twice, still getting the same error. Please fix it so I can give it an all 5 stars rating again!

On opening, says unable to connect to the Internet, and closes immediately. Unable to use the app. Samsung Galaxy S5 Active, Android 5.1.1

App won't even start. All i get is "can't connect" even if I'm connected to wifi or 4g lte. Phone isn't the problem because it a brand new gs5...I expected the app to at least start coming from a company like entergy...smh

I dealt with not being able to see my bill. But I cant even open it now! It has some connection error. I have no issues. Please fix!

It used to work fine. I went to pay my bill and now just like the others, can't connect to internet. Update: was a temporary server issue, works great.

Can't pay my bill. So does that mean I can charge you guys a late fee?? Or get a free month of power?? No because entergy is a bunch of crooks and assholes. Your website doesn't work either. So if u turn my power off because of it then this is proof that I tried to pay it 10 times over the span of a week

Have used it for a couple months to pay my bill and it worked fine until now. Keeps saying there is an error and no Internet connection try again later. Really need to fix this.

After not using the app for months because it throws off an error message about my not having an Internet connection, I thought for sure it would have been fixed by now! It is not!!!! I downloaded it today thinking it would work but it still does not!!! Fix this app because some of us rely on it!!!!!!

Very useful, when it works. However, for the past six months I haven't even been able to open the app because it says there's a connection error even when I'm connected to WiFi or have full service. Please fix this issue and I'd happily change my rating.

I downloaded because I'm suddenly not receiving outage alerts. The app keeps giving me the message that there's an error connecting to the internet.

I can't even make an account? Every user name I use is already taken. Which is a load of bull. Fix it and I will fix my rating

Trying to use this app and the app never works. Due to connection error. Just like everyone else states, it needs fixed cause we all have internet connection on our phones. Please fix the APP.

I don't know what they did or how they did it, bit it is so much better now. 10/4/15 ... Once again the APP doesnt work.

Google should prohibit the Entergy app from the App Store because it does absolutely nothing but take up time and space. Shame on a multibillion dollar company for having such poor tech in this high tech age. Back to the dark ages with this.

Works great when it works. Kind of hard to view outages on map when map shows radar. Way to go Bing! (/sarcasm) Couldn't afford Google huh? Edit: ok, found the setting. Why is it on by default? Edit again: cant turn it off, wont stay off.

I use to have numerous problems with this app so I uninstalled it. Due to needing to take care of my account, I was extremely leery about installing it again, but definitely glad I did. I was able to do what I needed in about 30 seconds. And I absolutely love the texting options now!! Awesome job with the update!!

I have been using this app for some months now and of the sudden it stopped working.I have uninstalled and reinstalled but it still won't connect. Please fix

Doesn't work unless you have Internet. It doesn't work with 4G. If I want to use the app when I'm traveling it won't work. If I want to report an outage or check on an outage I can't because my power is out so my Internet is down and the app won't use the phone's 4G. Uninstalled it. Waste of time and memory.

App literally does nothing. Attempting to report an outage causes the play store to open. Most broken app I've ever used. This has nothing to do with the connection issue others are having. This is just a terrible app.

Just downloaded app today. I'm getting an internet connection error every time I try to open the app, just like everyone else. Good job Entergy! I'm glad my $300 bills are being put to good use!

I have used this app for almost 2 years. For the last 2 weeks almost, every time I try to check my bill, it gives me a connection error and will not connect or open. Is this due to an update or something? Please fix it!

Have used it for a couple months to pay my bill and it worked fine until now. Keeps saying there is an error and no Internet connection try again later. Really need to fix this.

It worked good at first now I do paperless billing and I can not pull up my account to see how much my Bill is

I am able to log on and that is about it. Can't view my bill can't make a payment, etc. Please scap the app and start over.