YOOX - Fashion, Design and Art

Usually has good deals. But Good luck if they deliver the wrong product! Customer service asks for 3 weeks for any solution. They also advice you to not resubmit the order (yes, you will lose the chance to get the product if it is in demand). There is no response if the return arrived in condition and any outlook of getting the desired product. Even a week after UPS proof of delivery at the warehouse. Some of the worst customer service among high end sellers

Well overpriced for the UK, higher than rrp, pointless

Wow, talk about overpriced! However i did find a hat i liked, i tried to find out if it came in different sized, so instead of leaving bad review here i contacted customer service! RUDE RUDE RUDE, Treated my like trash, like i inconvenienced them for asking. Then to top it all off, they never answered my question. Uninstalling

Way over priced! You can find equal gold at Target or thrift store essentially for free with the same style

Only lets me shop for womens shoes. Mens shoe category gives me high heels, for example

Worst customer experience ever, very rude employees.. not fair

shows boots on advertising page f or app but says seaarch item not found .. items are over priced in c comparison to store tags...

Waste of time

Asked me to select country. But then no option for language. I live in Greece but am not Greek. Very limiting in the app, if I can't read it how can I use it. #bebetter

Terrible

配送は遅いがとにかく安い！

The app didn't work at all. What a waste of time.

Bad

Only 7 items??? It's not enough!

please please increase the count of items anyone can put in wishlist. 50 not enough :))

Ottima

It works great for me :))

The clothing is good but the filters are horrendous. Why aren't the shoe sizes filtered, scrolling through thousands of item and finding most aren't even my size is annoying. Also can't log in on app via email or FB. Please rectify

I bough a shoe,I live in LA, took them 20 days to ship, after all that they sent me a WRONG COLOR & WRONG SIZE !!!!! I mean seriously??? Is this a joke or what???

Does it ship to Norway

Love it

App is broken. Can't place an order when posing with moneyoox! Product page doesn't indicate final sale. Filtering doesn't work that well (will throw in backpacks when viewing tops and show items priced way outside the range set in the filter). Pricing in the shopping cart is laid out in a very confusing way. You can't see what the base price was, how much was reduced through an active sale, how much from an applied coupon, etc. Other usability issues.

Cannot place order using moneyoox. App will not allow to complete order. Also I wanted to take advantage of "free shipping" purchase through the app- since I couldn't pay with moneyoox had to order through browser and pay for shipping. Called customer service- they told me there's nothing they are going to to about it.

Keeps crashing... It should be fixed

I love this app yoox is the best

عالی

I'm just annoyed with the error that I keep getting when trying to contact customer care: error, page not found. I have also tried via Google but nothing, it's like it doesn't exist anymore. Please fix the issue

They advertised a 25% discount + 15% with a promo code. After browsing for hours to chose the items the discounts did not apply to the shopping bag. I wrote to customer service and they replied after the promotion was over saying they could not help. Waste of time. I used this app for years but now there is no personal service at all. I hope they fix it since this was my favorite online shop

It was just impossible to log in. It tells me wrong email and password. I can log in just fine on my desktop computer.

Filters and search do not work properly. You can check your options but then it just doesn't apply them

Very hard to use and can't see the details I need to choose items

Good brands, excellent prices, almost all products are made in Italy and high quality ! Easy returns. Would definitely recommend it to family and friends!

Can't make payment at all.

Good app

Updated...app is still buggy...exchange button does not work when trying to exchange for another size... When using app to exchange for different size, the app shows size not available and return/refund is the only option. Searching by search function shows otherwise...other sizes are available. Constantly have to call customer care to make exchanges.

Don't install...they send dirty stained clothes and charge you for returns...it happened twice...and are rude during calls...

Getting push notifications in Chinese! App design could use major improvements. Items repeat when scrolling down the last. Filtering doesn't work that well (will throw in backpacks when viewing tops and show items priced way outside the range set in the filter). Pricing in the shopping cart is laid out in a very confusing way. You can't see what the base price was, how much was reduced through an active sale, how much from an applied coupon, etc. Other usability issues.

Remember that. This a how to buy.Return back

I can't even view the products I see the thumbnail and when I want to go into the product and view full detail it seizes and restarts the whole app. Please fix this bug

I wanna see my saved clothes, but it tells me to log in when I try to do that, I get pop that I am already logged in