About PlugSurfing Charging Stations
With the new PlugSurfing app you can find public charging points and start a charging session with the tap of screen. Find out the charging costs, the charging speed, whether the charging point is occupied or available and much more.
The new PlugSurfing app helps electric car drivers with many useful functions:
▸ Start and stop charging sessions with the app
▸ Charge at more than 40,000 charging points from all major operators in Europe
▸ Current and accurate price information for each charging point
▸ Overview of costs from your last charging sessions
▸ Monthly billing and easy payment via PayPal or credit card
▸ No mininum contract duration of monthly costs: you pay only when you charge
▸ Offline data: charging points are shown even when you have no internet connection
▸ Filter your search results by connector type, charging speed and payment option (app or Charging Key).
Charge with PlugSurfing in the following countries:
Germany, Austria, Switzerland, Netherlands, Belgium, Luxembourg, France, Italy, Spain, Croatia, Denmark, Finland.
Charge with the app at the following operators:
Aldi Süd, allego, Belectric Drive, Belectric Drive Regensburg, Blue Corner, Ebee, ELLA, Enio, Heldele, Hvratski Telekom, Mobility, puni.hr, Repower Switzerland, Route220, RWE, Swisscharge, Swisscom Managed, Virta, Wallbe
Charge with the Charging Key* (RFID) at the following operators:
allego, be emobil, Belectric, Blue Corner, E-Wald, ebee, ElectroDrive Salzburg, ELLA, emma, EnBW, Eneco, Energie Service Biel/Bienne, essent, EVnetNL, Greenflux, has-to-be, Inselwerke Usedom, Mister Green, Nuon, REWAG, Sodetrel, Stromnetz Hamburg, Swisscom, The New Motion, Vattenfall
*The optional Charging Key is available at https://www.plugsurfing.com/en/charging-key.html for €9.95. Use the Chraging Key to authenticate at Charging Points that do not support charging via app.
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The 'Highly Commended app'
- 'Commended' at the German 'Land of Ideas' Award 2015
- 'Winner 'Top Startup' at the 1776 Challenge Cup in Washington DC.
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Notes:
PlugSurfing agrees contracts with charging operators such as RWE, ENBW, Allego, Vattenfall and other suppliers for the use of their charging infrastructure (roaming). This allows us to provide our customers with one of the largest networks of charging points in Europe. User need only one payment method. Depending on the operator of the charging station, there are three different billing models.
Start fee: The operator of the charging station calculates a one-time charge for starting a charging operation.
Charging per kWh: The operator has a basic price for the consumption of one kilowatt hour.
Charge per minute: The operator calculates the usage and occupancy of a charging station on the basis of a time unit, i.e. per minute or hour (this also applies to parking after the end of the charging process).
Location data: The location data of the charging stations are transmitted directly from the respective operators to PlugSurfing. Our quality management continuously monitors the quality of the site data. If you would like to supply additional information on the charging stations, help us and other electric car drivers and send your feedback directly via the app or via our website https://www.plugsurfing.com/contact.
For further questions, simply visit our knowledge base at https://support.plugsurfing.com/en or write us a message at service@plugsurfing.com
by D####:
Do not install! Took at least 8 tries to commence charging. After 2 hrs of charging, it then took 40 minutes to disconnect charging cable until (helpful, but unprofessional) customer support disconnected it after calling in via phone. Waste of time. App does not show correct real-time info.