PestPac Mobile (version 3)

Looks like someone was listening when I commented on the last version having a lot if repetitive and time consuming unnecessary steps. This version appears to be much easier to navigate quickly. Why are customers numbers not opening to the phone when I tap on them?

What happened? Why do the phone numbers and addresses not open phone dialer and Google Maps anymore when you touch them??? And PLEASE give us back the swipe for changing between day view. This could be such a great app if it had the practical functionality v2 had. Thanks

Review updated September 19, 2017. Very much appreciate the feedback from WorkWave. I can verify that the timecard data can be retrieved now, and long press does indeed work on the Location photo to update. Although it sometimes appears to hang while logging in, in seems to be more robust than the previous version while in the field (especially when in sketchy reception areas). Of huge interest to us was the ability to upload PDF files - just verified that this also works (have not tested in areas without coverage to determine if that will cause issues). Tap-to-dial is still not available for contacts, which is a hassle (tap-to-dial is available for the number listed on the Location at the top of the main order screen. No GPS Location prompt or similar feature could be found; will be watching for further sync issues, and a means to find out the Bill-To information. We will be tentatively reintroducing version 3 to our staff on a one-by-one basis, and updating as we go. 3.5 stars.

Gets stuck on "Downloading fresh data" when logging in

the phone numbers don't quick link like in the previous version. It's nice to see them but if you're working from a smartphone you want to be able to tap the phone number and have it call immediately

I like the way it looks. I like that it allows the techs to update contact info. It does take a really long time to update info though. If services are added to techs it doesn't come through that quick. A schedule got changed and it did not update automatically, I had to log out and log back in for changes to be shown on the app. And it takes forever to download fresh data.Also the map link button is very small and not very intuative hard to press to get a link to the map .

Aside from the new calender setup and signature page this app is absolutely rubbish and awful to use. Can't seem to email past reports to clients from the history page, can't select default chemical, selecting pests seems very run around and should be simple. If some of the good features were put into the other app like the signature page and the calender then that app would be better. This app has a very long way to go to improve and be a productive app for business.

Interface is alot better then the previous version but you can't preview jobs before being clocked in, also you can't swipe left or right through jobs to add up totals easily.

I'm having problems entering the mix rate, is that a permission issue?

The new app is great. I like the new layout and works flawlessly for me. Using the Socket scanner and this app, servicing tons of devices is a breeze.

Looks nicer, but 2.0 was better, there's a lot of issues to be worked out with this one

Excellent compared to 2.0 . Supports offline access of the app. Makes my work very easy

Have to reinstall a couple times a week, lots of bugs. Doesn't let me log in too often, undoes work I've completed.

Pretty but full of bugs and issues. Missing some features from previous program. Instead of making it look nicer, why don't you consider adding suggested features.

This company is an absolute nightmare to deal with. Will update if we are able to resolve our issue.

Really need to add the ability to see leads this is really Important​ to everyone please please add this. Everyone on the community site asks for it

I would like to be able to reopen my account and accept a credit card by phone.