Outreach Smartphone Monitoring

Great app

Been having connection problems since the last update.

Have been violated and warrant issued due to the app not properly notifying me. Sometimes it will sound and say please check in with OSM then other times my phone will be right in my lap and a I just happen to look at it and it had already went off 40 minutes ago so missed test. I have tried to explain this to my case manager and obviously she doesn't care. This is the worst app.

It doesn't always notify. You have to keep a close eye on the clock. Getting server error almost every time. I'll click connect, then it asks to press record, then it doesn't always do the warning up phase. Just asks to connect again. Location has to be on to use the app. This drains battery quick. Trustin an app this buggy to keep one out of jail is scary.

Many issues with this app, it won't detect device or load, it gives you 30 min to take your test but you spend 45 min trying to get it to connect. Next issue is system error and will freeze your phone and you have to wait to restart you phone (really bad if you can't take you Battery out) Third problem, it doesn't always notify you to take the test sometimes it says out loud to check in others it vibrates. 4th issue is testing more than 5 times a day. 5th issue is no sleep if you have a baby that wakes up anywhere from 2am to 5am and the tested you at 11:50pm the night before and 6 am that next morning leaving you with no sleep. 6th issue you must have proper lightning or they can't see you so I'm just going to stop here and say god please fix this system and stop experimenting with this idea on real life situations and just fix it before giving it to people.

I just watched my father-in-law blow and an orange exclamation mark came up. He blew again and it was a green check mark. He hasn't drank any alcohol in several months. Either the instrument was broken or this app. It was the epitome of a false positive.

Sucks ! Doesnt alert me when to blow, just a faint ding sound. Violated in more ways than 1!

It's just a money taker. It's a horrible app and y'all know it. #Scam

Worriest app ever!!!!!

Unreliable

Wont let me check in always says no device detected or pop up with error message and. Shows i dont check in when i did please help

I get my notifications but when I go to check in it won't let me rocord. I have been down there 2 times and first person said it was my phone then a month later another lady said it's the program deal with it.

Notification isn't loud enough nor very accurate on when to take a test. It's September and was last updated in January. Dev doesn't seem to care about the lives affected by his lack of work. Get it together

Worst app ever. DOES NOT WORK...I'm constantly worried I'm going to be violated because it doesn't work the way it's supposed to. I don't know who made this app but they need to fix it.

POS!

Everything about this is terrible

Worked

I was assigned to have 5 tests a day, and their was atleast one day where I had 9 tests. Also I was told that I would never blow from 12am to 6am, but for some reason at 12:23 AM last Saturday here I was blowing yet another negative test...also I'm not being notified properly regarding my test notifications, this also acts as a gps

For the most part haven't had any problems. Theres been a few times where I never recieved a notification for a check-in, but other than that its a great alternative to wearing an ankle bracelet or having a breathalyzer just at home.

I get my notifications but when I go to check in it won't let me rocord. I have been down there 2 times and first person said it was my phone then a month later another lady said it's the program deal with it.

#1.The alert goes off and you open it to check in, and the timer has 10 seconds left on it. Most of the time its not giving you the allowed time you set up to check in. #2. If you check in out of service, and go back into service and open app IT WILL NOT SEND ALL VIDEOS!!!! #3 i have used this for 2 months and have never recived any notification of any tests, after submitting.#4 when uploading a test, video will upload to 99% then say "somthing went wrong please try again later" ? Ridiculous!

The app concept is good, but there are software and device issues to be addressed. I don't always receive a notification to check in until several minutes have passed on the countdown clock shown when I open the app. Therefore, I screen shot every visual app check in request notification I receive the shows the time it was received. Also, my phone (Samsung Galaxy S5) will not notify me through audio or vibration when I am on a call. Finally, device will register false positive for menthol cigarettes.

The app blows more than you would have to, to send the samples FOR THE REST OF YOUR LIFE. If there was a negative rating they would get it!

Dont.like this app. It used to crash all the time, and I got accused of not checking in with the app, even though I did. Then they updated the app yesterday and it stopped working altogether. Again I got accused of not checking in, even though the app wouldn't even let me check in if I had wanted to. We got all that fixed, but now I have a permanent notification that says the "OSM GPS tracker is working" and it will not go away. I really don't need a 24/7 reminder that they are tracking my location all the time. Please disable GPS notification. Thanks for listening to my rant.

Locks up cant due my test at all nothing super stupid uggg set up to fail thanks for the violation

Needs many updates

This app is so much better than wearing an huge ankle bracelet.

Finally did get my update.

Better then the heavy ankle bracelet

Goes off and won't let me check in numerous times a day