Somfy myLink for Android
Used to work on my s7 edge. Got a pixel 2 xl and tried to log into the existing system. says #### and when I click it to enter values, the keyboard wont open. So pretty much I have nothing. Ive written somfy 2 times with no response. Calling support they told me I had to re set up the entire system. We are window treatment professionals, so help would be greatly appreciated!
App needs some quality testing. On my Galaxy S8+, I try to rename the devices I am controlling, but the keyboard overlay steals UI focus from the entry field, so you can't edit the field while the keyboard is showing. Switched to my Galaxy Tab and installed the app there and it works.
I have the pixel 2xl also, unable to setup the new network or join my previous network. Looks like Somfy app developers need to get working.
I can't select a network when using pixel 2. Also the device is slow to act.
Easy to. Love the new Alexa feature!
Added Amazon echo alexa control. Works perfectly!!!
The Wi-Fi module was very laggy when I plugged it in. It took about 40 seconds to respond to commands even after the firmware upgrade. The next day it started working great. Not sure if it needed some time to initialize but seems to be working good now. The scheduling feature works great.
The button to select a Wi-Fi network doesn't work on Pixel XL, so the $180 controller can't be configured. I had a friend try it with his LG G6, but no go there either.
Unreliable, glitchy, slow ... way way behind Lutron technology. I've had Lutron app and Serena shades and Casetta rest of the house working seamlessly with WiFi. iPhone, Android etc. Somfy is two generations behind.
Does not work on LG G6. Cannot set up or join existing system. I was able to set up from an iPhone. Please fix. Reading reviews others have same issue.
The app didn't automatically connect to the myLink for initial setup, but I was able to connect manually and get it set up just fine. Programming the RTS devices was easy and quick. Direct control and scenes both work just fine. Unfortunately, we have several nagging issues with the scheduling feature: 1) Sunrise and sunset don't seem to work. We've set sunset schedules that just never seem to trigger. (We waited until late at night, but didn't want to leave our windows open all night to do a 24-hour test.) 2) Once you create a schedule event, editing the time doesn't seem to stick. It just says "You didn't select any Time for the schedule!" and won't let you proceed. So the only way we can figure out how to schedule a new event is to open the app and create the event at the exact time you want it to happen, since it uses the current time-of-day as the default. 3) It took us a few days of tinkering to stumble across the swipe action that lets you delete a schedule. (Thanks to Play Store reviewers for the tip!)
Slow and painful. Also, the latest version doesn't let me setup the device; clicking the item to set the network connection does nothing. Now my MyLink device is useless.
Terrible app. Difficult setup required every time you get a new phone. It actually doesn't work at all anymore because the button to select the wifi network does nothing. It doesn't work. I want my money back.
Can't input mobile code on galaxy, keyboard didn't come up, no support, no response.. Do not buy
After the recent update, I can no longer set a time under the schedule... App developer, please fix it!!!
Stopped working since last upgrade.
New version is so slow, 1 minute until it opens, so frustrating, last version worked perfectly
This app just caused me $3000 in damage to my awning because it did not turn it off properly. It was set on a schedule and I turned the schedule off because I knew winds were coming. That 25 foot awning still came out and was destroyed in 5 seconds by the wind. DO NOT USE!
Terrible. Latest version you still can't delete, DELETE, FREAKING DELETE. Not to mention you can't seen to set specific height or open. Terrible app, fire you development company.
Bad app.
NOTE: There is a Delete Button, press pencil for edit, then swipe left on the scene or schedule you want to delete, and this exposes the RED delete button. This app is fantastic, trust me I have been waiting for this functionality for a while. Somfy just improved response times and the remote access works flawlessly. Best bang for your buck in home automation, 25 timers allow me to create an automated shade system easily.
To delete scene or schedule click edit then swipe left to delete scene or schedule. Somfy tech support is pretty helpful in assisting issues. Will be A+ once Alexa/Integration firmware drops.
The poor quality of this app is inexcusable. Horribly unreliable and buggy. Just one example, time selection in schedule doesn't actually set anything in the dialog which then never allows user to leave it. Effectively can't use schedule feature. Company seems to ignore all complaints and hasn't improved app for years.
Is there an update planned to include a 'delete' button for Scenes and Schedules? Once you add a Scene to a schedule, you are unable to delete it. I am also seeing that it is not possible to delete a Scene. Why is there a 5-Group limitation? I have 9 Somfy Motors in my home and would like to create more than 5 groups to automate.
Terrible app. Difficult setup required every time you get a new phone. It actually doesn't work at all anymore because the button to select network does nothing. So now my Somfy is useless due to pathetic programming of this app. A college student could've made a better app.
How do u create an app that doesn't allow you to delete or properly modify a "scene." UI is amateur at best - like an executives' 13 year old son made it.
Struggled to connect. Struggled to find on network once connected. On hold for half an hour with crappy hold music. Returning my entire system.
Why doesnt it work
Delay on transmitter is annoying. You can't delete controllers or motors, only edit. You also get stock on some pages without the option to go back or exit. The only way to modify is to uninstall or clear data. Controller doesn't work on older RTS motors. Major issue- size of the UP, DOWN & STOP buttons, if you have the entire screen size to draw buttons then why make it smaller than the actual size of the transmitter, STUPID! Overall, this app represent my overall view of the Somfy company, sad. Ori
Does not work consistently with one of my Glyde curtains that is only 15 feet away. I called Somfy and they say it's a known issue that hopefully will be fixed with the next update. A bit frustrating to buy a product that does not work as advertised.
Easy to install on both iOS and Android. Great supplemental control and timing feature for lower end home automation systems lacking shade control.
Great product,easy to use. Just install it with the new Somfy 506S2 Sonesse Ultra RTS. Real quaite motor and very powerful.
by R####:
Well, I'll admit I was put off by the negative reviews AND some issues during setup AND a minor operational issue (inability to trigger properly the 'all ' setting on the remote). However an easy workaround fixed the last point and I'm now delighted with the app...it works reliably on my Samsung S7 phone and Tab A tablet, giving me full control.